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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Beachfront resort with spa, near International Market Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Beach/ocean view
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Electric vehicle charging point
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and beach bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is RM1,321
RM1,780 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, Ocean View (Historical Wing, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Ocean View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (Diamond Tower, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Living room

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Historical Wing, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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RM1,306 total
includes taxes & fees
7 Jan - 8 January 2025
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About the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815

What's nearby

  • International Market Place - 2 min walk - 0.2 km
  • Waikiki Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 6 min walk - 0.6 km
  • Waikiki Beach Walk - 7 min walk - 0.7 km
  • Honolulu Zoo - 12 min walk - 1.0 km

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 48 min drive
  • Hālaulani / Leeward Community College Station - 24 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 30 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

At Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, you can spend time at the beach sipping drinks, plus you'll only be steps from International Market Place. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Beachhouse at the Moana, one of 5 restaurants, offers a beachfront location and serves dinner. A poolside bar, a fitness centre and a sauna are other highlights at this historic resort. Fellow travellers love the helpful staff and beach location.

Languages

English, Japanese

At a glance

Hotel size

  • 791 units
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Secured covered on-site valet parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Snorkelling
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1901
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • Video game console
  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Beachhouse at the Moana – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Veranda at the Beachhouse – This beachfront restaurant serves breakfast, brunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Surfrider Cafe – This restaurant only serves light fare. Open daily.
The Beach Bar – This beachfront restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 – This restaurant serves dinner and light fare. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 49.55 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 40 per person

Renovations and closures

The property will be renovating from 30 September 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 120.0 per night

Parking

  • Covered valet parking costs USD 65 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – GE-069-973-6064-01
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moana Surfrider Westin Resort Honolulu
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider Westin Honolulu
Moana Surfrider Westin
Moana Surfrider, a Westin Hotel Honolulu
Honolulu Westin
Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider a Westin Hotel Honolulu
Moana Surfrider a Westin Resort And Spa
Moana Surfrider A Westin Resort Spa
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer free cancellation for a full refund?
Yes, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there's an outdoor pool.
Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes. Valet parking costs USD 65 per day. Electric car charging is available.
What are the check-in and check-out times at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and nearby?
Have fun during the warmer months with activities such as snorkelling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Moana Surfrider, A Westin Resort & Spa, Waikiki Beach also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there are 5 on-site restaurants, featuring al fresco dining and ocean views.
What's the area around Moana Surfrider, A Westin Resort & Spa, Waikiki Beach like?
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is located on the waterfront in Waikiki, a short 2-minute walk from International Market Place and 3 minutes' walk from Waikiki Beach. Travellers say that the area is walkable and good for shopping.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jason, 4-night trip
Verified Hotels.com guest review

8/10 Very good

construction at hotel prevented use of balcony enjoy the view It also limited number of beach umbrellas Overall the hotel was nice convenient location spectacular weather food was ok
Joann, 4-night trip
Verified Hotels.com guest review

2/10 Poor

LIM SUK, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

John David, 6-night trip
Verified Hotels.com guest review

6/10 Good

Partial ocean view room was disappointing.
This has been a hotel we've wanted to try at Waikiki for a while and the best part about this hotel is the location. It's so convenient to walk out and be on the beach. Food options are also plentiful being in the middle of Waikiki beach. There were so many good things, but the one bad part is the room location. Having booked a partial ocen view, I was very disappointed in the room I was put in because there was not much of the ocean to be seen. I was put on the side of the hotel near the street side so not only was I not able to see much, but I also had the noise from the street. Maybe this is what I get for the price I paid, but I don't know how they called it a "partial ocean view". Unfortunately, I travelled with another family and had joined rooms, so they didn't have anything else available that could work for us.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Average upper class facility
We were just a little disappointed in the cleanliness and attention to detail at the hotel. Perfect location and super nice staff.
Bradley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great… but under renovation
It was a beautiful resort but they were doing a renovation so it was really loud all day. Also the balconies are locked in the tower so you don’t get fresh sea air that i was so looking forward to… We were out and about but i felt sad for the families that spent a lot of money to relax by the pool to hear jack hammering all day. Be careful NOT to stay on the street side. Bars are raging until past 1 and you wake to the garbage trucks really early. At first they wouldn’t move us but then they did away from the street and once we moved it was a much better experience. Very convenient to everything. We rented a car from sixt and they were great.
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sabrina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Octavio, 7-night trip
Verified Hotels.com guest review

6/10 Good

Unhappy with hotels.com
I’m upset with hotels.com. I booked our stay 5 months in advance. A few days before I received an email from Moana saying even tho we booked a room w a balcony. They were doing construction and we are not able to use it at all.. and that they would be doing construction daily 9-5. When I asked if they were going to give us a discount they said they notified our third party vendor which is hotels.com back in January and I would have to try to take it up with them? This did impact our stay and the construction was crazy loud!! I will not be using hotels.com anymore but booking directly. There was no notification of this from them whatsoever. I don’t want to fight hotels.com for an Marriott credit?! I wish they just made it right or notified me when I made the reservation!! All other rooms were booked already so I couldn’t change our reservation.
Molly, 4-night trip
Verified Hotels.com guest review

8/10 Very good

MARIA, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Guzy Surfrider Review
We stayed here in 2021 for our 10th anniversary and came back this year for our anniversary again and got a balcony room. Unfortunately, the balcony was closed due to repair work being done and that was pretty disappointing. The internet was also not very good, and I had to use my phone's mobile hotspot to get connected most of the time. We still had a great trip, and we will be back because we love the resort, so hopefully next time those fixes have been completed.
Michael, 9-night trip
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2/10 Poor

Navneet, 4-night trip
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10/10 Exceptional

Nick, 2-night trip
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10/10 Exceptional

Arnolfo, 8-night trip
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10/10 Exceptional

5-night trip
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10/10 Exceptional

Very chill, awesome.
Awesome very chill would stay again
John, 5-night trip
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10/10 Exceptional

Beautiful hotel
Beautiful hotel and view from room stunning. Downside is the size of room specifically the bathroom very small for the cost of stay. No room to put out toiletries in there. There were also weddings which some were a little noisy going into the night. Overall enjoyed our stay.
Gae, 7-night family trip
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10/10 Exceptional

tri tue, 8-night trip
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8/10 Very good

Francois, 4-night trip
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8/10 Very good

Outstanding
Amazing hotel! We were able to stay in the banyan wing in a room overlooking the courtyard. Absolutely the way to go. Most convenient is the taxis waiting at the entrance, allowing older visitors to get around easily. Hope to come back and stay here again.
Gregory, 7-night family trip
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6/10 Good

Maher, 1-night trip
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2/10 Poor

Moana Surfrider, Waikiki – Big disappointment! We were shocked by our stay here. First off, no one warned us that the hotel is under construction. The balconies? Locked and unusable, with no way to get fresh air or dry swimwear. This is supposedly because one of their balconies collapsed in January. How is this place even allowed to operate? The beds were awful—completely worn out. After just two nights, we both had neck pain. The rooms are also in serious need of an update. And good luck finding a spot by the pool or beach—everything’s always full. To top it all off, they charge $65 for parking and another $50 daily resort fee. This place is just taking advantage of guests without delivering any real value. There are so many better options on Waikiki. Avoid this one!
7-night trip
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6/10 Good

Room was really old and outdated. Bad design, you want guests to hang clothes inside the bathroom? Basically inaccessible if bathroom is occupied. Plumbing was weak and inconsistent. Bathroom was old and outdated. Too much space that was not utilized properly, no rest area except for the writing desk / chair and a single sofa chair. Holiday inn express has better rooms imo. It was dreadful to go back to our room. Housekeeping only work if tipped. I tried a day without tip and a day with tip. The day without tip all the used napkins, candy wrappers and old coffee cups were all left at their original place. The day I left a tip everything was extra tidy, though nothing was wiped down still and the bed covers and sheets left on the chair was untouched Is that the norm? I normally stay at the hilton grand village or Hyatt centric for business and never experienced this type of negligence. Why provide housekeeping if you only make the bed, restock water/ towels and remove trash. It's like a 10 minute per room cleaning max. Is this type of unacceptable work ethics related to the ongoing protests? Well if this is the type of work that's being conducted, I don't see why anyone would give these ppl a raise. Moana surfrider itself if beautiful and convenient for tourists in general, but the room that I stayed in (one of the towers) would prevent me from stepping in here again. Possible for dinner but not to stay overnight. Not to mention valet is $70/night. Dont drive.
Kevin, 4-night family trip
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6/10 Good

Have stayed at the Royal Hawaiian multiple times and thought to try another historical hotel. That was not a great decision. The hotel feels like it wants to be a 5 star hotel, but gives off a 99cent store vibe with how loud and crowded everything is. Also, somehow, valet made me feel bad every time I needed my care. Also, the wedding venue is below a bunch of rooms with music blasting until 10pm.
Nikolaas, 8-night business trip
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