In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.
Reviews
6.06.0 out of 10
Good
Popular amenities
Pet-friendly
Non-smoking
Gym
Free parking
24/7 front desk
Laundry facilities
Main amenities (11)
Daily housekeeping
24-hour fitness centre
Room service
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Vending machine
Self-serve laundry
For families (6)
Children stay free
Free cots/infant beds
Microwave
Private bathroom
Separate bath and shower
Daily housekeeping
The current price is RM284
RM284
RM319 total
includes taxes & fees
10 Aug - 11 Aug
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
23 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
22 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
22 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
Hamilton, OH (HAO-Butler County Regional) - 47 min drive
Cincinnati Union Terminal - 19 min drive
Restaurants
Chick-fil-A - 18 min walk
McDonald's - 13 min walk
The Food Court at Florence Mall - 3 min drive
White Castle - 4 min walk
Olive Garden - 3 min drive
About this property
SureStay Hotel by Best Western Florence
Enjoy your visit to Florence with a stay at SureStay Hotel by Best Western Florence. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
92 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
24-hour fitness centre
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Florence Cincinnati South
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Wyndham Florence/Cincinnati South
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Florence?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Florence?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Florence?
Check-in start time: 4:00 PM; check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at SureStay Hotel by Best Western Florence?
No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Florence and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around SureStay Hotel by Best Western Florence like?
SureStay Hotel by Best Western Florence is a short 17-minute walk from Florence Antique Mall and 19 minutes' walk from UC Health Stadium.
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SureStay Hotel by Best Western Florence Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
5.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Smoking
Toilet
Shower
Building
Reviews
4/10 Poor
27 Jul 2025
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly.
Area around the hotel was very nice as well...lots of shopping and restaurants.
Ashley
Ashley, 2-night trip
6/10 Okay
5 Aug 2025
Nice
Dominick
Dominick, 1-night trip
4/10 Poor
17 Jun 2025
Lower than the low budget hotels in the area.
Calvin
Calvin, 3-night trip
2/10 Terrible
24 Jul 2025
The place smell like cigarettes, it is extremely dirty, starting in the lobby. I left and went looking for another place to stay. I wouldn’t stay one hour in that hotel.
Renata
Renata, 1-night trip
6/10 Okay
3 Aug 2025
ok
Gary
Gary, 1-night trip
10/10 Excellent
11 May 2025
The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Emilia
Emilia, 3-night trip
2/10 Terrible
27 Jul 2025
The front dest receptionist was super accommodating, early check in for a small fee and professional. It wasn't until we walked out and seen strange individuals, cats in the windows, really strong smells and not so fresh interior. Unfortunately I had to do a same hour check out
Rebecca A.
Rebecca A., 2-night trip
4/10 Poor
27 Jul 2025
It’s wasn’t clean in the hallway and it smelled. The bed sheets and blankets and towels had stains.
anedria
anedria, 3-night trip
2/10 Terrible
13 Jul 2025
Property is not in good condition. Didn’t Stay there, have to leave for another hotel
Sandra
Sandra, 2-night trip
2/10 Terrible
30 Jul 2025
They do not clean properly. The carperts were extremely dirty, the toilets did not flush
shingirayi
shingirayi, 3-night trip
2/10 Terrible
12 Jul 2025
Felt VERY unsafe! The floors were sticky, the hall was dingy and dark. The photos are musleading. The walls needed paint. People were smoking inside.
Just truly aweful.
Lily
Lily, 4-night trip
4/10 Poor
16 Jul 2025
Dirty floor, bathroom dirty, Tub shower curtain really dirty needs to be replaced.
ISMAEL
ISMAEL, 2-night trip
2/10 Terrible
28 Jul 2025
My husband and I couldn't check-in and were left out on the street in the middle of the night. Even though we called twice to warn them about our flight delay. They said "no problem, we'll wait for you". When we arrived the reception area was empty, not a soul around. We called, left voice mails - crickets. After half an hour we left and found ourselves another hotel.
Vihra
Vihra, 3-night trip
2/10 Terrible
28 Jul 2025
They canceled my reservation like 2-3 days before it was time for me stay. And since the rooms on here are non refundable, I was stuck scrambling at the last minute to find somewhere to stay. And the worst part is, they made it sound like the whole hotel was shut down, but I drove past the building and there were several dozen cars in the lot, sure looked like they were open. I think they canceled on me because there was a jazz festival in town and they could have jacked up their prices, but I got my room for so cheap. They are obviously still getting my money, and they were able to rent my room out at a higher rate
Tom
Tom, 2-night trip
2/10 Terrible
12 Jul 2025
The carpet was wet and it stank terribly
It was just dirty
Latonya
Latonya, 2-night trip
10/10 Excellent
13 Apr 2025
Rooms were clean only thing was the parking lot was littered with trash, clothese and other junk. Besides the parking lot enjoyed the stay
Kristian
Kristian, 2-night trip
6/10 Okay
29 Mar 2025
Good value for the price
It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Kara
Kara, 1-night trip
6/10 Okay
18 Jul 2025
The lights in the room didn't work properly
Victor
Victor, 4-night trip
2/10 Terrible
7 Jul 2025
It reeked of marijuana. The entry doors were filthy and the doors to our hall were propped open. Trash cans overflowing. Our room was dirty and smelled so bad, and there was a lot of damage to the room and the bed wasn’t even on the bed frame. Terrible- do not recommend!
Lora
Lora, 1-night trip
2/10 Terrible
1 Jul 2025
Unfortunately, although we purchased a non-smoking room, the entire facility smelled like smoke. Also, the premises were not secure nor were the common areas air conditioned. The lock on the room door did not function properly as well.
Adam
Adam, 1-night trip
4/10 Poor
23 Apr 2025
Sleep
Rico
Rico, 1-night trip
2/10 Terrible
23 May 2025
The facility was like what was advertised on the site , it felt unsafe , no security, place is out dated needs a lot of updates and better room service
Enicha
Enicha, 2-night trip
8/10 Good
19 Dec 2024
Good location
Jay
Jay, 1-night trip
6/10 Okay
28 Apr 2025
Out in the hall is noisy. Spotted a few roaches.
Jennifer
Jennifer, 1-night trip
2/10 Terrible
8 Jun 2025
Worst stay ever go in the room bed was broken air unit was unplugged tv not working go downstairs to get a new room get one and the electric outlets wasn’t working for cpap had to go back to previous room bathroom was disgusting