The Surrey Hotel, near Eden Park, offers a tranquil retreat with an indoor pool and garden. Connect to WiFi in the comfort of your room or enjoy breakfast at The Surrey Pub. With concierge services and helpful staff who have left a lasting impression on previous guests.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Parking available
24/7 front desk
Pool
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
Business centre
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Garden
Car hire on-site
Front desk safe
Feel at home (6)
Children stay free
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is RM314
RM314
RM361 total
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Heating
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Double Beds
Superior Room, 2 Double Beds
Highlights
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
30 sq m
Sleeps 2
2 Double Beds
View all photos for Family Room
Family Room
Highlights
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Blackout curtains
2 bedrooms
Hairdryer
40 sq m
Sleeps 5
1 Queen Bed and 3 Single Beds
View all photos for Standard Apartment, 1 Bedroom, Garden View
Standard Apartment, 1 Bedroom, Garden View
Highlights
Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
7 bedrooms
Blackout curtains
40 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
Highlights
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
53 sq m
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Motel Studio (located across the road)
Western Springs Lakeside Entrance Tram Stop - 21 min walk
Motions Road corner Tram Stop - 25 min walk
Restaurants
Umu Pizza - 18 min walk
Grey Lynn Park Festival 2010 - 12 min walk
Kingsland Social - 19 min walk
The Portland Public House - 18 min walk
Canton Cafe - 19 min walk
About this property
The Surrey Hotel
At The Surrey Hotel, you'll be a short five-minute drive from Eden Park and Auckland Zoo. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this eco-friendly hotel. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai
At a glance
Hotel size
83 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Kayaking nearby
Working away
Business centre
Meeting rooms
Conference space (3229 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Laundry facilities
Luggage storage
Facilities
4 buildings/towers
Built in 1980
Safe-deposit box at front desk
Garden
Terrace
An indoor pool
Reception hall
Edwardian architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Mini fridge
More
Daily housekeeping
Special features
Dining
The Surrey Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 150.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 20.00 to 30 for adults and NZD 20.00 to 30 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Surrey Hotel Auckland
Surrey Auckland
The Surrey Hotel Auckland, New Zealand
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland
Frequently asked questions
Does The Surrey Hotel offer free cancellation for a full refund?
Yes, The Surrey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Surrey Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Surrey Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Surrey Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Surrey Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Surrey Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (6-min drive) is nearby.
What is there to do at The Surrey Hotel and nearby?
Have fun with nearby activities such as cycling and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near The Surrey Hotel?
Yes, there's an on-site restaurant, The Surrey Pub.
What's the area around The Surrey Hotel like?
The Surrey Hotel is in Grey Lynn, a short 19-minute walk from Western Springs Stadium.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
The Surrey Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
8 November 2024
Great place! Have stayed before and will definitely stay again. Fantastic!
Emma
Emma, 2-night trip
6/10 Good
10 October 2024
Easy check in , rooms were clean and sufficient for our overnight stay
Rae
Rae, 1-night trip
10/10 Exceptional
17 September 2024
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Mike
Mike, 1-night trip
10/10 Exceptional
10 November 2024
Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Meagan
Meagan, 2-night trip
8/10 Very good
16 November 2024
Walking to distance to eden park
Bronwyn
Bronwyn, 1-night trip
8/10 Very good
24 October 2024
Was a little dated but comfortable
Anne
Anne, 1-night trip
10/10 Exceptional
9 October 2024
The staff were friendly and helpful. The swimming pool was an excellent entertainment for my kids. Will be great if the hotl had a microwave for its guests to use.for
Linda
Linda, 3-night trip
6/10 Good
17 November 2024
The property was ok, great location for our concert. However staff attitude in the bar was terrible! Unfriendly, unapproachable and unprofessional.
Jo
Jo, 2-night trip
10/10 Exceptional
28 June 2024
Exactly what we were after - easy walk to Eden Park and shops close by
Alan
Alan, 2-night trip
6/10 Good
17 November 2024
Convenient to concert venue, friendly staff and restaurant on site. Requested room service but beds not made, not all rubbish removed and missing a towel.A small annoyance - no soap dish.
Linda
Linda, 2-night trip
8/10 Very good
26 September 2023
Great stay!
Aaliyah
10/10 Exceptional
9 March 2024
Was a really lovely stay for my daughter and I for our girls pink weekend away.
Kristy
Kristy, 2-night trip
8/10 Very good
16 May 2024
Great location
Great hotel, easy location to everything we needed. Very friendly and helpful staff.
Only had towels and cutlery etc for 2 people, even though we booked and paid for 3 people.
Sarah
Sarah, 1-night trip
10/10 Exceptional
24 September 2023
Comfortable and easy spot to stay, thanks again!
Jess
Jess, 2-night trip
10/10 Exceptional
25 January 2023
Fantastic location and helpful and friendly staff.
Eleanor
Eleanor, 3-night trip
10/10 Exceptional
22 August 2023
Rooms were nice n comfortable.
Steve
Steve, 1-night trip
10/10 Exceptional
14 April 2024
Nice not to have to leave property for meals. Nice indoor pool for kids
Susan
Susan, 1-night trip
10/10 Exceptional
18 March 2024
It has been a few years, but yet again I loved my stay at The Surrey Hotel. The room was excellent and the staff were great. I really enjoyed my two evening meals in the restaurant. I highly recommend this property and will definitely stay there again.
Dave
Dave, 3-night trip
10/10 Exceptional
5 February 2024
Easy to get to and central to city and supermarket
Lynn
Lynn, 3-night trip
10/10 Exceptional
4 June 2023
Warm, comfortable and modern updated bathroom made this a lovely stay.
Rosina
Rosina, 1-night trip
8/10 Very good
17 July 2023
We had a great stay. Nice looking and clean hotel. Bonus they let us check in earlier.
Jamie-Lee
Jamie-Lee, 1-night trip
10/10 Exceptional
22 November 2023
Happy with facilities and staff were very friendly
Elyse
Elyse, 1-night trip
8/10 Very good
21 April 2023
Friendly staff, clean rooms, very quiet place for family to stay. Will go there again.
Simi
Simi, 2-night trip
8/10 Very good
8 January 2023
Was an all round nice location easy to access and easy to get around from