New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 14 min drive
New Orleans Union Passenger Terminal - 17 min drive
Restaurants
P.F. Chang's China Bistro - 3 min drive
Chipotle Mexican Grill - 4 min drive
Acme Oyster House - 3 min drive
Buffalo Wild Wings - 4 min drive
Outback Steakhouse - 3 min drive
About this property
Extended Stay America Suites New Orleans Metairie
Extended Stay America Suites New Orleans Metairie puts you within a 10-minute drive of Caesars Superdome and Canal Street. Free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Bourbon Street and Ernest N. Morial Convention Center are within a short drive.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge of USD 10 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Metairie Hotel
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie
Frequently asked questions
Does Extended Stay America Suites New Orleans Metairie offer free cancellation for a full refund?
Yes, Extended Stay America Suites New Orleans Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites New Orleans Metairie?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites New Orleans Metairie?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites New Orleans Metairie?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Extended Stay America Suites New Orleans Metairie?
No, this hotel doesn't have a casino, but Fair Grounds Race Course (10-min drive) and Caesars New Orleans Casino (11-min drive) are both nearby.
Does Extended Stay America Suites New Orleans Metairie have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Extended Stay America Suites New Orleans Metairie like?
Extended Stay America Suites New Orleans Metairie is located a short 1-minute walk from Metairie Business District.
Extended Stay America Suites New Orleans Metairie Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.2/10
Staff & service
5.0/10
Amenities
6.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
16 December 2024
HOT WATER UNAVAILABLE
This was the worst hotel stay I have ever had. Room #1 had absolutely NO HOT WATER - the room itself had a stale smell to it - the bed was very wobbly, we had no ice at the hotel, the towels also didn’t look clean - so I went to the local Target a purchased some, call and went the the front desk several times no one was there so we couldn’t get a new room until the next day. Finally got someone from the front desk to come to the room she was very unprofessional and on her cell phone the entire time, I will NEVER STAY at another Extended Stay ever again.
Valencia
Valencia, 2-night trip
Verified Hotels.com guest review
4/10 Fair
17 November 2024
Hotel is pretty run down and wasn’t clean. The room also had a smoke odor.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Highly recommended
Beaui Experience
JORDAN
JORDAN, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
14 November 2024
Do not stay unless you enjoy filthy mattresses
Got there, charged $100 deposit (Have yet to receive back) check into the room. Go to untuck the sheets & numerous URINE STAINS on the sheets. I go tell front desk & there a lack of concern as if this happens normally. Got to get my refund & was not given an other accommodations other than new sheets & shrugged shoulders.
Daniel
Daniel, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
5 November 2024
Alys
Alys, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
Poor service
Our flight was arriving before check-in so I called and asked about an early check in and was told that when we arrived, they would check and see if something was ready. When we arrived, the man at the counter would not check but simply said check in was at 3:00! We came back at 2:46 and he gave the same response!! 14 minutes before the time he could not have cared less.
Ron
Ron, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 September 2024
Roaches!
Low talker check in clerk, tiny roaches in the room and guests next door up all night shouting and slamming doors!
Not the best hotel stay I’ve ever had by far…..
David
David, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
23 September 2024
Locked Out
We checked in and went to room. The door was already open. We were told that repair workers must have left it opened. We go to unloading and found a couple of the lamps not working. The following day we go back up to the room and our key don’t work. Asked worker to try his key and it still won’t open. Went back down and had two more keys made and both keys won’t open the door. We ask the cleaning lady to try her master key and it still won’t open. We go back down and the desk clerk says she will try her key and still won’t open. At this time it has been almost an hour trying to get into our room. They finally get us a new room but all our belongings are still in the original room. About thirty minutes later they finally get the door opened. We get our belongings moved to the new room. This was the dirtiest hotel I’ve ever stayed at.
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
all was ok
charles
charles, 1-night trip
Verified Expedia guest review
6/10 Good
9 September 2024
Employees were rude
Sirarminius
Sirarminius, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Janice
Janice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Troy
Troy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 September 2024
the room was dirty,the stove was rusted. It smelled like food. We stayed the 1st night and changed hotels the next morning.
Amy
Amy, 4-night family trip
Verified Expedia guest review
8/10 Very good
26 August 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 August 2024
Staff was friendly!
Mary
Mary, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Kylene
Kylene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Kylene
Kylene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Kylene
Kylene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Kylene
Kylene, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 August 2024
Ridiculous
Keith
Keith, 2-night trip
Verified Expedia guest review
2/10 Poor
26 July 2024
Not comfortable
The room smelled
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
11 July 2024
None working air conditioning unit and bad smell in every room
Lameka
Lameka, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Parking lot was under construction, limited parking
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
2/10 Poor
9 July 2024
The first room we were assigned had a toilet that did not work. The second room had red stains in the walls that looked unsanitary. When we arrived that night after a day out, there were no parking spots and the person at the front desk told me there was nothing she could do about