Escape to Margaritaville Resort Gatlinburg, where Smoky Mountain charm meets tropical vibes. Guests rave about the helpful staff and enjoy perks like a free breakfast buffet, a relaxing spa tub, seasonal outdoor pool, garden views from their room or while reading newspapers in the lobby.
You'll be in a fantastic location at Margaritaville Resort Gatlinburg, only a five-minute walk from Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in the seasonal outdoor pool and indulge in spa services. A hot tub and a garden are offered, and in-room conveniences include fridges and microwaves.
At a glance
Hotel size
112 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 2 PM
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
What to do
Skiing nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
10 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Television in common areas
Seasonal outdoor pool
Spa services
Hot tub
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Cot/infant bed available
What to enjoy
Balcony
Freshen up
Free toiletries
Hairdryer
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Twin Islands Motel Gatlinburg
Best Western Twin Islands Motel
Best Western Twin Islands Gatlinburg
Best Western Twin Islands
Gatlinburg Best Western
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Best Western Twin Islands Hotel Gatlinburg
Margaritaville Gatlinburg
Margaritaville Resort Gatlinburg Hotel
Margaritaville Resort Gatlinburg Gatlinburg
Margaritaville Resort Gatlinburg Hotel Gatlinburg
Frequently asked questions
Is there a pool at Margaritaville Resort Gatlinburg?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Margaritaville Resort Gatlinburg?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Resort Gatlinburg?
Yes, there's free self parking.
What are the check-in and check-out times at Margaritaville Resort Gatlinburg?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Margaritaville Resort Gatlinburg and nearby?
Have fun with nearby winter activities such as skiing. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and spa services. Margaritaville Resort Gatlinburg also has a picnic area and a garden.
Does Margaritaville Resort Gatlinburg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Margaritaville Resort Gatlinburg like?
Margaritaville Resort Gatlinburg is a short 2-minute walk from Ripley's Aquarium of the Smokies and 18 minutes' walk from Great Smoky Mountains National Park.
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Margaritaville Resort Gatlinburg Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
2 December 2016
Nice, clean, convenient hotel
We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone!
kim
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
30 November 2016
The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge
Pam
This review was submitted before 2018 and has not been verified.
4/10 Fair
29 November 2016
2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced!
GEORGE
This review was submitted before 2018 and has not been verified.
2/10 Poor
29 November 2016
Convenient to downtown but very small room.
This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there.
Terrance
This review was submitted before 2018 and has not been verified.
8/10 Very good
28 November 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
27 November 2016
Family get-a-way
For the price we paid, I was expecting more.
Hector
This review was submitted before 2018 and has not been verified.
8/10 Very good
24 November 2016
Great hotel, walking distance to everything!
We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent!
Joey
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
22 November 2016
Wonderful place to stay
Great place we always stay here when we go to gatlinburg
Muffin
This review was submitted before 2018 and has not been verified.
6/10 Good
19 November 2016
Convenient to shops and staff friendly
Convenient to the shops and staff friendly. The bed was hard as a rock though.
Soreback
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
17 November 2016
Great office staff
Close to all food places and shopping and water view
joe
This review was submitted before 2018 and has not been verified.
8/10 Very good
16 November 2016
Nice facility
Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am.
The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks.
Bill
This review was submitted before 2018 and has not been verified.
8/10 Very good
14 November 2016
Cozy stay
Robert
This review was submitted before 2018 and has not been verified.
8/10 Very good
14 November 2016
Right in middle of downtown but quiet
We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean.
Jamie
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
14 November 2016
Fun in Gatlinburg
Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast.
Donna
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
13 November 2016
Nice hotel. Close to all shops in Gatlinburg.
Everything was great. Sad to hear closing the end of November.
L
This review was submitted before 2018 and has not been verified.
8/10 Very good
12 November 2016
Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning.
David William
This review was submitted before 2018 and has not been verified.
6/10 Good
10 November 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
9 November 2016
Great location !
When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again.
Brenda
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
9 November 2016
the room was convient and noise free very relaxing
food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go
Harry
This review was submitted before 2018 and has not been verified.
6/10 Good
6 November 2016
Throwback room
Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate.
Bob
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
3 November 2016
Stay at Best Western-Wonderful
Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that.
Kathy
This review was submitted before 2018 and has not been verified.
6/10 Good
3 November 2016
Convenient location
Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast.
Patricia
This review was submitted before 2018 and has not been verified.
6/10 Good
2 November 2016
Expected a nice view, but got trash cans instead.
Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you.
Margot
This review was submitted before 2018 and has not been verified.
8/10 Very good
1 November 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
1 November 2016
Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places.