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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Mountain hotel with restaurant, near Grand Sierra Resort Casino

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Ballroom
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good
In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport offers a welcoming retreat with an on-site restaurant serving breakfast and dinner. Enjoy the seasonal outdoor pool or relax in the garden. With free self parking, laundry facilities, and helpful multilingual staff previous guests have praised for their helpfulness.

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is RM338
RM391 total
includes taxes & fees
13 May - 14 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Aiden by Best Western South Reno

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,885 reviews
The price is RM386
RM436 total
includes taxes & fees
4 May - 5 May
Aiden by Best Western South Reno
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About the area

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Grand Sierra Resort Casino - 3 min drive - 2.8 km
  • Reno-Sparks Convention Center - 4 min drive - 4.5 km
  • Peppermill - 5 min drive - 4.1 km
  • National Bowling Stadium - 6 min drive - 4.8 km
  • University of Nevada-Reno - 6 min drive - 6.7 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 2 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport is just 0.9 mi (1.5 km) from the airport and offers a free shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Plaza Court, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • On-site extended parking (USD 12.00 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4400 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Crosswinds – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Extended parking costs USD 12.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
Best Western Airport Plaza
SureStay Reno Airport Plaza
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM.

Is there an on-site casino at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.

What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?

Have fun with activities such as cycling, hiking and mountain climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.

Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?

Yes, Plaza Court offers American cuisine.

What's the area around SureStay Plus Hotel by Best Western Reno Airport like?

SureStay Plus Hotel by Best Western Reno Airport puts you in the heart of Reno. Popular attractions include Peppermill, which is 5 minutes away by car. Travellers love the hotel's prime location.

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Bed
Restaurant
Location
Lobby
Shuttle
Bar
Food

What guests liked

  • The airport shuttle service was exceptional, convenient, and timely. (49 reviews)
  • Breakfast was hearty, reasonably priced, and served with excellent service. (6 reviews)
  • Parking was ample, easy, and convenient with quick freeway access. (8 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Comfortable room. Outdated but bed was comfortable room was large and it was very quiet
JOSEPH, 1-night trip

8/10 Very good

Sure Stay place

The place is older, but clean and comfortable. It is in a less busy neighborhood, which is nice for parking.
1-night trip

6/10 Good

One night stay

The staff was very friendly. Checking in was seamless. The rooms are dated. Our heater didn’t work -- dead batteries maybe. The beds are extremely soft. Room was dated with chipped paint in the bathroom. Overall a nice stay.
Elizabeth, 1-night trip

10/10 Exceptional

Location Location Location

Great location for an early morning flight. Staff very friendly.
Anthony, 1-night trip

10/10 Exceptional

Nice hotel by airport
Andrea Linn, 1-night trip

10/10 Exceptional

Hotel experience

The SureStay hotel in Reno NV is an older hotel but was clean and the beds were comfortable. Needs some upgrading but was very happy with my stay for the price.
teresa, 1-night trip

8/10 Very good

Very convenient for staying at the airport
Robert, 1-night trip

10/10 Exceptional

Very friendly. Had a cocktail at the bar. Room was quiet and comfortable
JOSEPH, 1-night trip

6/10 Good

Fair value for the cost.

Not the most comfortable mattress. Lots of noise audible from the upstairs. Convenient location.
Frederick, 2-night trip

8/10 Very good

Excellent location and price - I would book again

Flights all canceled due to wind storm -I needed a walking distance hotel at a great price with onsite dining and lounge - this is directly across the street but no airplane noise. Nothing fancy but it’s exactly what I needed for a short short stay -great price, decent food and drink, quiet, walk to airport
CYNTHIA, 1-night trip

10/10 Exceptional

Great place for a small vacation. Has a big resort feel without the resort fees.
Raymond, 1-night trip

10/10 Exceptional

We've stayed at this hotel many times over the years and always enjoy our stays.
Kimrey, 1-night trip

8/10 Very good

Hotel restaurant was very good
Vali, 1-night trip

8/10 Very good

Nice and convenient to the airport. Property needs a little updating but was comfortable overall.
Michael, 1-night trip

10/10 Exceptional

close to airport which is great.
Anthony, 1-night trip

8/10 Very good

Late check in was quick. In hotel long enough to sleep and an early check out. Everything was good.
1-night trip

10/10 Exceptional

Affordable Airport Convenience stay

Affordable and conveniently located near the airport. Friendly front desk staff. Quiet. Easy drive to get into town center (Riverwalk, antique auto museum (see pic), fine dining etc.). Room was clean and comfortable. We enjoyed the Indian restaurant that's part of the hotel too.
DeSoto SkyView cab at the Antique Auto Museum Reno.
Robert, 1-night trip

6/10 Good

3 night stay at best western

It’s a good place to stay for a quick trip. The elevator was not working, so we did have to the stairs. The shower was hard to use due to how old the material is. Almost had to pull the knob off in order for it to work. The sinks knob’s were also coming off, so we had to be light when handling the sink. The customer service was superb.
Elizabeth, 2-night trip

10/10 Exceptional

Right across the street from the airport so very easy for early morning flight.
Traci, 1-night trip

8/10 Very good

Clean and friendly staff. The bed was comfortable. Location was great!! 2 of the four elevators did not work. The treadmill in the gym did not work.
Natalie, 1-night trip

10/10 Exceptional

Safe, quiet and easy parking
Dindo, 1-night trip

10/10 Exceptional

Always my favorite place to stay before flights.
Michael, 1-night trip

10/10 Exceptional

Awesome stay
Francis, 1-night trip

10/10 Exceptional

Overall good
Prashantha, 1-night trip

8/10 Very good

Was very secluded for location. Staff was friendly but at times there needed to be more staff available at front desk.
Leslie, 1-night trip