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Mercure Gold Coast Resort

4.0 star property
Suburban hotel with 2 outdoor pools, near Palm Meadows Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Gold Coast Resort

Exterior
Property grounds
Golf
Terrace/patio
2 outdoor pools, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is RM562
RM618 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort and Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort - Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211

What's nearby

  • Palm Meadows Golf Course - 3 min walk
  • Heritage Bank Stadium - 5 min drive
  • The Star Gold Coast - 6 min drive
  • Royal Pines Resort Golf Course - 6 min drive
  • Surfers Paradise Beach - 13 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive
  • Varsity Lakes Station - 12 min drive
  • Helensvale Station - 17 min drive
  • Gold Coast City Coomera Station - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Roy's by Gemelli - ‬10 min drive
  • ‪The Silo Cafe - ‬3 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive

About this property

Mercure Gold Coast Resort

Mercure Gold Coast Resort puts you within a 10-minute drive of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can visit the spa to indulge in Swedish massages, body wraps or facials, and The Green Dining serves breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

At a glance

Hotel size

  • 292 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.4 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Tennis lessons
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (10097 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Green Dining – Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Green Bar – Overlooking the golf course, this bar serves brunch, lunch and light fare. Open daily.
The Cart – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 45.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Carrara
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Does Mercure Gold Coast Resort offer free cancellation for a full refund?
Yes, Mercure Gold Coast Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Gold Coast Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Gold Coast Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Gold Coast Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Gold Coast Resort?
You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Mercure Gold Coast Resort?
No, this hotel doesn't have a casino, but The Star Gold Coast (6-min drive) is nearby.
What is there to do at Mercure Gold Coast Resort and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Mercure Gold Coast Resort also has a sauna and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Gold Coast Resort?
Yes, The Green Dining offers al fresco dining and golf course views.
Does Mercure Gold Coast Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mercure Gold Coast Resort like?
Mercure Gold Coast Resort is in Carrara, a short 3-minute walk from Palm Meadows Golf Course.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Tanya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Slightly isolated resort style hotel
This is a nice 4 star hotel. The rooms are large and well lit and comfortable. If i want to be picky, the bed is a little soft with the topper being very spongy. The mattress should be a little firmer if you're going to use a topper like that. Saying that, i slept like a log but i was very sleep deprived. There's a big pool that looked very inviting and the breakfast had plenty of hot and cold choices and was good value. Only other criticism is having a shower in the bath but that's not an easy fix, and the fact that it's kinda in the middle of nowhere. If you're bringing your car that's not an issue, if you're relying on ubers, it gets expensive at around $20 to Robina station. The wifi is OK, it's got a decent tv, has a desk and chair for work if you need it and there's tea and coffee making facilities but no toaster or microwave. There is a cafe/bar by the lobby though. It was clean and is stay here again without thinking about it. Staff were all friendly and helpful.
Kris L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All boxes ticked
Close to Turf Club for Formal. Undercover parking has 2m height, lots of street parking as alternative but resort gated, short paved walk back to car depending on unit. Adjoining rooms means two units with an outer lockable shared door so you can leave unit doors open if you wish. Rooms are nice size , clean and comfy beds. Lovely pool although we didnt get to swim due to the stormy weather. Would stay again.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peta, 2-night trip
Verified Hotels.com guest review

6/10 Good

out dated facility
The standard of the room and location was not good value for money. The ensuite was incredibly outdated and although appeared clean, looked very unclean due to the age of the facility. It was outdated and not functional with the shower over the bath.
Loraine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always great to return to Mercure Gold Coast for a stay.
Mr Bernd, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Emma, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Antoni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lake view pool view
Muhammad, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Breakfast buffet, clean
Muhammad, 4-night family trip
Verified Wotif guest review

6/10 Good

Avoid breakfast
Rooms spacious but a bit outdated. Annoyingly loud fridge in the room, had to turn it off at night. Breakfast was terrible, not the best choices for the cost, would definitely suggest a local cafe instead.
Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Great pool area
Julia, 4-night trip
Verified Expedia guest review

6/10 Good

Natasha, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Family friendly , neat & clean .
Yogesh, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

IAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had everything we needed
Frank, 2-night family trip
Verified Wotif guest review

8/10 Very good

A well appointed complex. Quiet and convenient. Handy to the coast, shopping and transport connections. Complementary breakfast a bonus. An overall great stay.
Darren, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Great place to stay was close to where we needed to be. We had breakfast included. Was pretty good however the coffee machines were not working properly. Beds are comfy and rooms a decent size. Bathroom a little old and tired but was fine for what we needed
Amanda, 1-night trip with friends
Verified Wotif guest review

4/10 Fair

Not that great
The overall stay wasn’t bad, apart from the shower been slippery and my daughter slipped lucky my wife was there but banged her knee badly. Then the turd someone had left on the stairs leading to the rooms, which we told a cleaner about who just looked at it and left it. We then told the front desk when we left over an hour later because it was still sitting there.
William, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

R, 1-night trip
Verified Expedia guest review

6/10 Good

Good location and overall nice place. However, noise in the hallways is extremely loud and carries right through the front door. This occurred all hours of the night!
Jamie-lee, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Large comfortable rooms, takeaway dining menu, ecofriendly
Elizabeth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent accomodation with a great price
Dominique, 2-night family trip
Verified Expedia guest review

6/10 Good

Hotel is far Staff was ok , exhaust was not working But they provided free drink voucher Service was delayed in everything
menka, 2-night family trip
Verified Expedia guest review