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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Hotel with indoor pool, near CoolSprings Galleria

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Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

Lobby
Restaurant
Lobby
Exterior
Lobby
In the heart of the business district, Embassy Suites by Hilton Nashville South Cool Springs offers a warm welcome with daily breakfast buffets and evening manager's receptions. Unwind in style at the indoor pool or grab a coffee at the on-site cafe, while taking advantage of laundry services and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Electric vehicle charging point
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The current price is RM538
RM633 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (2 Rooms)

9.2 out of 10
Wonderful
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed, Non-Smoking

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite Two Double and One Sofa Bed Corner

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Suite Two Double and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(79 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Non Smoking

Living area

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Suite, Two Double Beds, Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premier Corner Suite, Two Double Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, 1,005 reviews
The price is RM385
RM454 total
includes taxes & fees
7 Sept - 8 Sept
Hyatt Place Nashville/Franklin/Cool Springs
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About the area

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.4 km
  • Aspen Grove Park - 2 min drive - 1.4 km
  • The Factory - 6 min drive - 6.9 km
  • Franklin Theatre - 8 min drive - 8.6 km
  • Carnton Plantation - 9 min drive - 9.6 km

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

At Embassy Suites by Hilton Nashville South Cool Springs, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Arabic, English, Spanish

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured on-site self-parking (USD 12 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Secured self-parking costs USD 12 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Nashville South/Cool Springs Hotel Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Nashville South Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Nashville South Cool Springs?

Yes, there's an indoor pool.

Are pets allowed at Embassy Suites by Hilton Nashville South Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Nashville South Cool Springs?

Yes. Self-parking costs USD 12 per day. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Embassy Suites by Hilton Nashville South Cool Springs?

You can check in starting at 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Embassy Suites by Hilton Nashville South Cool Springs and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.

Are there restaurants at or near Embassy Suites by Hilton Nashville South Cool Springs?

Yes, there's an on-site restaurant.

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Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Lobby
Location
Family friendly
Children
Food

What guests liked

  • Breakfast was consistently great with many guests praising the buffet and custom made omelets. (115 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great breakfast area and quiet room.
Janine R Lid, 1-night trip

8/10 Good

Great location and very accessible from I-65.
Bradley, 2-night trip

8/10 Good

Great value and great customer service!
Anthony, 2-night trip

10/10 Excellent

My grandkids had a blast in the pool and loved the breakfast bar
Rhonda, 2-night trip

10/10 Excellent

The staff is always great, the breakfast was wonderful. The rooms are amazing.
Sandy, 1-night trip

10/10 Excellent

It was a great place to stay
Angie, 2-night trip

8/10 Good

It was more expensive than nearby hotels and
Khristina, 1-night trip

6/10 Okay

Our room was not very clean. There was remnants from the previous guests left behind. The staff and breakfast were wonderful.
Bobby, 1-night trip

8/10 Good

It was very convenient and family friendly. My family loved the breakfast.
Andrew, 1-night trip

10/10 Excellent

We had a great time
David, 2-night trip

6/10 Okay

Old from inside, everything old.
Apache, 1-night trip

8/10 Good

Property was nice, breakfast was ok and had to find someone to make eggs, toilet in room was broken had to go to main level to use bathroom, AC in room was loud- made a weird noise.
Jessica, 1-night trip

10/10 Excellent

It’s was THE BEST hotel experience I had EVER received!!
shana, 2-night trip

10/10 Excellent

Bailee was wonderful at check-in
Robert, 1-night trip

10/10 Excellent

The staff was very friendly and amiable. The breakfast was great specially the option of custom made omelets! Dario and Carmen were very nice and attentive.
Francisco, 5-night trip

6/10 Okay

Black mold on ceiling in closet exposed wires on outlet outdated. Rug old very spotted.
Carlos, 2-night trip

10/10 Excellent

Location.
Cynthia, 1-night trip

10/10 Excellent

Erin W. was very helpful at check-in and the bartenders are great!
Patricia, 1-night trip

10/10 Excellent

Nice area
Ed, 1-night trip

10/10 Excellent

Staying at the Embassy Suites
Lisa, 1-night trip

10/10 Excellent

Great overall experience
Freddie, 1-night trip

8/10 Good

Nice room, clean, large open lobby. Great happy hour with free snacks and drinks and a great welcoming staff. On the not so good, room wasnt ready for check in when we arrived at 5:00pm, constant water dripping in bathroom sink, and hotel restaurant has an updated menu that eliminated half of what was already a short menu.
Scott, 1-night trip

8/10 Good

The breakfast was excellent. They had a chef cooking onlets for everyone. The swimming pool was small and shut down when we were expecting to spend some of our time using it.
Don M. Mott, 2-night trip

8/10 Good

Air condition would not get below 74 on 8th floor. We reported it and did get rooms changed but still poor ac.
Alec, 3-night trip

8/10 Good

We really enjoyed our stay! The only complaint was the garbage by the ice machine was overflowing for a couple of days. Other than that we were completely satisfied!
Robert, 1-night trip