Staff were super friendly, professional and helpful, they held on to our bags until we were able to check in and provide information around the area. Convenient location, could walk from the airport, and found out they offer a free shuttle service to the airport. Hotel far from downtown but within a 5 minute walk to many stores, restaurants and bus stop. Wish it had more outdoor space, a pool/jacuzzi. Found it to be overpriced for basic hotel. Overall, I would recommend.