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Best Western Melbourne City

3.5 star property
Hotel with restaurant, near Melbourne Convention and Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Melbourne City

Property amenity
Reception
Individually decorated, individually furnished, soundproofing
Property amenity
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is RM283
RM312 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 3 Single Beds, Non Smoking

Individually decorated, individually furnished, soundproofing

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Individually decorated, individually furnished, soundproofing

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Shoebox

Individually decorated, individually furnished, soundproofing

Shoebox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Individually decorated, individually furnished, soundproofing

Standard King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room - Pet Friendly

Individually decorated, individually furnished, soundproofing

Courtyard Room - Pet Friendly

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Individually decorated, individually furnished, soundproofing

Matchbox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 1
  • 1 Single Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

Parking available
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (1743)
The price is RM225
RM248 total
includes taxes & fees
23 Dec - 24 Dec
Great Southern Hotel Melbourne
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About the area

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 5 min walk
  • Marvel Stadium - 11 min walk
  • Melbourne Central - 3 min drive
  • Melbourne Cricket Ground - 5 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you only steps from Collins Street. For a bite to eat, guests can visit Stubby, which serves breakfast, lunch and dinner. Also, SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 984 ft (AUD 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Use of nearby fitness centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 30 per pet, per night

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID – 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pensione Hotel Melbourne
Pensione Hotel
Pensione Melbourne
Pensione
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of AUD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Best Western Melbourne City?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Best Western Melbourne City?
No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.
What is there to do at Best Western Melbourne City and nearby?
Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).
Are there restaurants at or near Best Western Melbourne City?
Yes, there's an on-site restaurant, Stubby.
What's the area around Best Western Melbourne City like?
Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travellers say that the area is walkable and good for shopping.

Best Western Melbourne City Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

DR DWL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine r, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sareh, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gye, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

CHRISTOPHER, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Short comfortable and pleasant stay
Apart from the beeping smoke detector for every few seconds, the stay was comfortable and good. The front desk staff attend to the smoke alarm sound when approached and was told that it was due to low battery which he did changed it. But the smoke alarm has an irritating beep sound every one or two minutes which are loud and interrupted my sleep. Another plus point is the luggage storage facility which allow me to walk around the CBD for last minute shopping and lunch without lugging those luggage while waiting to pass for my evening flight
Zakaria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, helpful staff
Catherine r, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Juan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very quiet inside, nice and central to major attractions, shopping and transport options. Shower cubicles very small but overall nice and clean and we enjoyed our stay.
Tash, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and amazing staff particularly Mr. Lorenzo. Thank you Lorenzo for your great help.
fernando, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Charlotte, 2-night trip
Verified Wotif guest review

10/10 Exceptional

One of the elevators wasn’t working and the other one was extremely slow but other than that great service and area
Eden, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felipe, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Try elsewhere
On arrival was musty no window or air, aircon old not game to use! Bathroom floor needs washing! the air freshener made a difference
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very clean and refurnished, and quite you can not hear any out side room noise and trains noise so dont let this bother you john M
John, 1-night trip
Verified Wotif guest review

8/10 Very good

Easy to walk to the train station, and the city centre. Room is spacious and clean enough. Just my room is facing the street and the train rail, which might be a little problem for those who need extreme quiet place to sleep. Overall it is a really nice accommodation for its price.
Chun Tung, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephanie, 1-night trip
Verified Expedia guest review

6/10 Good

They claim to have parking, but this is a paid parking lot off site. It is provided at a discounted rate, and not 'just 5 minutes walk' from the hotel. It took about 10 minutes, with my bag and constantly having to stop at Red lights to cross the road.
Sunet, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Matt, 1-night trip
Verified Wotif guest review