Hervey Bay Historical Village Museum - 7 min walk - 0.7 km
WetSide Water Education Park - 9 min walk - 0.8 km
Stockland Hervey Bay Shopping Centre - 3 min drive - 2.1 km
Urangan Pier - 7 min drive - 6.1 km
Getting around
Hervey Bay, QLD (HVB) - 11 min drive
Howard Station - 34 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 19 min walk
Hungry Jack's - 16 min walk
Domino's Pizza - 18 min walk
Red Rooster - 16 min walk
Hervey Bay RSL - 8 min walk
About this property
Best Western Ambassador Motor Lodge
Situated by the ocean, Best Western Ambassador Motor Lodge is a great choice for a stay in Hervey Bay. Guests can enjoy the outdoor pool, and hiking/biking trails, scuba-diving and surfing/body boarding are nearby. A terrace and a garden are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
21 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Private beach nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Whale watching nearby
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.5 per cent
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge
Best Western Ambassador Motor Pialba
Best Western Ambassador Motor
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba
Frequently asked questions
Is there a pool at Best Western Ambassador Motor Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Ambassador Motor Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Ambassador Motor Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Best Western Ambassador Motor Lodge?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Best Western Ambassador Motor Lodge?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Best Western Ambassador Motor Lodge and nearby?
Have fun with nearby activities such as boat tours, hiking and horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Best Western Ambassador Motor Lodge like?
Best Western Ambassador Motor Lodge is a short 1-minute walk from Esplanade and 7 minutes' walk from Hervey Bay Historical Village Museum.
Best Western Ambassador Motor Lodge Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
22 December 2024
John
John, 2-night trip
Verified Hotels.com guest review
2/10 Poor
30 November 2024
Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out
Jodie
Jodie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
tracey
tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Very lovely and peaceful place close to all amenities.
Spacious and clean room with good proximity to the beach.
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
All good basic
John
John, 1-night romance trip
Verified Wotif guest review
8/10 Very good
28 July 2024
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly.
The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Good comfortable stay thanks
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 May 2024
Nice and quiet and super clean.
Tammie
Tammie, 1-night business trip
Verified Wotif guest review
8/10 Very good
12 May 2024
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches,
i am a cleaner myself. thats why i had stripped the bed....
thank you very much for a night away....
Ashlyn
Ashlyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Friendly and helpful staff.
David
David, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
31 March 2024
Bob
Bob, 1-night trip
Verified Wotif guest review
8/10 Very good
25 March 2024
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
Christine
Christine, 2-night trip
Verified Wotif guest review
6/10 Good
12 February 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
11 February 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2024
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
We had a lovely stay. We will definitely be returning.
Bonnitta
Bonnitta, 3-night romance trip
Verified Wotif guest review
8/10 Very good
29 December 2023
Shaun
Shaun, 2-night romance trip
Verified Expedia guest review
6/10 Good
5 December 2023
Generally the unit was clean however it was clear that the clothes hang closet had not been vacuumed in years. General the bath room wall and floor finishes were poorly maintained as grouting was cracked in many places, particularly in the internal corners. The fly screen in the bathroom was covered in lint/dust so air flow was minimal. Generally drapes and other elements were very tired indicating penny pinching on a major level. For the room rate paid I would expect way better.