Front desk staff varied from excellent to not so great. I asked for two extra pillows over the course of 48 hours 6 times, with no luck. The last time I inquired, I was told they had no more pillows and then asked why I hadn’t asked to speak with a manager. A little bit frustrating. Granted, It was a busy weekend for them. Shower faucets were a bit finicky. We also booked a room with a jacuzzi, and didn’t get that. Place was clean, quiet, toilets/showers worked. Breakfast was plentiful. Price was right.