Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
Los Angeles Intl. (LAX) - 27 min drive
Long Beach, CA (LGB-Long Beach Municipal) - 31 min drive
Burbank, CA (BUR-Hollywood Burbank) - 46 min drive
Los Angeles Cal State Station - 17 min drive
Glendale Transportation Center - 18 min drive
Commerce Station - 20 min drive
La Cienega/Jefferson Station - 18 min walk
Palms Station - 20 min walk
Restaurants
Wendy's - 7 min walk
Del Taco - 6 min walk
Starbucks - 7 min walk
Wingstop - 8 min walk
Bianca Restaurant - 2 min walk
About this property
The Shay Hotel
The Shay Hotel puts you within a 10-minute drive of Rodeo Drive and University of Southern California. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Canopy Club, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
148 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 45 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 50.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Private dining
Travelling with children
Children stay for free (see details)
What to do
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Scooter/moped hire nearby
Working away
8 meeting rooms
Co-working spaces
Conference space (8000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bike storage
Pool loungers
Facilities
1 building/tower
Built in 2021
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An outdoor pool
Art gallery on-site
Arcade/games room
Bike parking
Banquet hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Premium digital channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Canopy Club – This poolside restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar – On-site lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 34.26 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 40 per person
Children & extra beds
Rollaway beds are available for USD 30.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Covered valet parking costs USD 50.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
The Shay
The Shay Hotel Hotel
The Shay Hotel Culver City
The Shay Hotel Hotel Culver City
The Shay a Destination by Hyatt Hotel
Frequently asked questions
Does The Shay Hotel offer free cancellation for a full refund?
Yes, The Shay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Shay Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Shay Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 45 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at The Shay Hotel?
Yes. Valet parking costs USD 50.00 per night.
What are the check-in and check-out times at The Shay Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at The Shay Hotel?
No, this hotel doesn't have a casino, but Hollywood Park Casino (12-min drive) is nearby.
What is there to do at The Shay Hotel and nearby?
Have fun with nearby activities such as hiking, kayaking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. The Shay Hotel also has an arcade.
Are there restaurants at or near The Shay Hotel?
Yes, there are 2 on-site restaurants, featuring American cuisine and poolside dining.
What's the area around The Shay Hotel like?
The Shay Hotel is in Lucerne - Higuera, a short 17-minute walk from Sony Pictures Studios.
The Shay Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 October 2024
Todd
Todd, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Kimberly
Kimberly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Great stay, room was wonderful clean and comfortable. The entire staff was very helpful especially the 2 front desk ladies. Carmel was so helpful professional and made me feel welcomed, special, and valued. I will certainly recommend the Shay to my people and look forward to staying there in my future travels. Thanks again.
Max
Max, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 August 2024
Kaemon
Kaemon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
I love the Cape! It’s the only place I’ll stay at in Cabo. It never disappoints!
Michelle
Michelle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Min Ji
Min Ji, 3-night trip
Verified Expedia guest review
8/10 Very good
7 August 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
Oasis in downtown LA
Fantastic place to stay in downtown LA. It's a little oasis!!
Staff are fantastic and rooms excellent.
Russell
Russell, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Great staff and clean hotel
Charbel
Charbel, 3-night business trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Absolutely loved The Shay!!
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Karl
Karl, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
UGOCHUKWU
UGOCHUKWU, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Excellent staff, superb housekeeping. Comfortable and convenient location. Dining options limited and not really up to the spec or service of the rest of the hotel.
andrew
andrew, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
Carolyn
Carolyn, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 June 2024
Ethan
Ethan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
The staff was very nice and helpful. The property was well kept, safe, and aesthetically pleasing. Location was very convenient for us as our main attraction to the area was within walking distance, and we did walk from our hotel to our main attraction several times.
James M
James M, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 June 2024
Very noisy due to the room is next to the kitchen, have to request to move to a different room
Tina
Tina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Clean, pleasantly furnished, and cozy
Omar
Omar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Robert
Robert, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Steven
Steven, 4-night trip
Verified Expedia guest review
2/10 Poor
28 May 2024
deceptive business practices. expect to pay an extra $80 for parking and "destination services" (bus passes). front desk said one hour early check-in would be fine, we showed up and were made to wait in the lobby for an hour and a half. blood stains on towels. patio room upgrade not worth it.
Travis
Travis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Amber
Amber, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Our second stay at the Shay. The rooms are clean and comfortable. The service staff both at the front desk and at the restaurants were very nice. The two restaurants both have good food. Currently there is construction going on so if you’re staying on that side of the construction side it may be a little loud as you can hear the sound. Otherwise, there are close by restaurants around to try and it seems like a quiet neighborhood.