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Novotel Santa Cruz De La Sierra

5.0 star property
Luxury Santa Cruz hotel with outdoor pool, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Santa Cruz De La Sierra

Lobby sitting area
Exterior
Exterior
Outdoor pool, open 8:00 AM to 11:00 PM, free pool cabanas
Outdoor pool, open 8:00 AM to 11:00 PM, free pool cabanas
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Children's pool
  • Hot tub
  • Bar/lounge
  • 24-hour room service
  • Children's club
  • 24-hour business centre
  • Conference centre
  • 5 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is RM425
RM425 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

City view

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Executive Level

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed, Executive Level

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
Marriott Santa Cruz de la Sierra Hotel
Pool
Spa
Free parking
Internet access
9.0 out of 10, Wonderful, (165)
The price is RM433
RM433 total
includes taxes & fees
22 Nov - 23 Nov
Marriott Santa Cruz de la Sierra Hotel
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About the area

Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz

What's nearby

  • Ventura Mall - 4 min drive - 4.4 km
  • Santa Cruz Zoo - 6 min drive - 5.1 km
  • San Lorenzo Cathedral - 7 min drive - 4.1 km
  • Plaza 24 de Septiembre - 7 min drive - 4.2 km
  • Guembe Biocenter - 13 min drive - 11.2 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 34 min drive
  • Santa Cruz de la Sierra Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Carajo - ‬3 min drive
  • ‪Patio Cervezero - ‬6 min walk
  • ‪Lure Lounge - ‬3 min walk
  • ‪La Olla Tarijeña - ‬5 min walk
  • ‪La Tertulia - ‬3 min drive

About this property

Novotel Santa Cruz De La Sierra

Bring the kids when you stay at Novotel Santa Cruz De La Sierra in Santa Cruz and they can enjoy the free kids' club. You can relax at the Hot tub, work out at the fitness centre or unwind with a drink at the bar/lounge. This luxurious hotel also features an outdoor pool, a children's pool and a snack bar/deli.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 145 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Charcoal grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Co-working spaces
  • Conference centre (4273 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Hot tub
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

SOHO Craft Kitchen & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Airport shuttle service is offered for an extra charge of BOB 140 per person (one-way)

Children & extra beds

  • Rollaway beds are available for BOB 70.0 per night
  • Airport shuttle service for children up to age 10 costs BOB 70 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Novotel Santa Cruz La Sierra
Novotel Santa Cruz De La Sierra Hotel
Novotel Santa Cruz De La Sierra SANTA CRUZ
Novotel Santa Cruz De La Sierra Hotel SANTA CRUZ

Frequently asked questions

Does Novotel Santa Cruz De La Sierra offer free cancellation for a full refund?
Yes, Novotel Santa Cruz De La Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Santa Cruz De La Sierra?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Novotel Santa Cruz De La Sierra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Santa Cruz De La Sierra?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Santa Cruz De La Sierra?
Yes, an airport shuttle is available. The charge is BOB 140 per person one-way.
What are the check-in and check-out times at Novotel Santa Cruz De La Sierra?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Novotel Santa Cruz De La Sierra and nearby?
Novotel Santa Cruz De La Sierra has an outdoor pool, 1 hot tub and a fitness centre, as well as an arcade and a garden.
What's the area around Novotel Santa Cruz De La Sierra like?
Novotel Santa Cruz De La Sierra is located a short 7-minute walk from Parque Ecológico.

Novotel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Majeed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen servicio de limpieza
Alvio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Mark, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

People very friendly
Jorge, 1-night business trip
Verified Expedia guest review

8/10 Very good

Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Sangtack, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
JUAN CARLOS, 1-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service in restaurant.
James, 3-night romance trip
Verified Expedia guest review

6/10 Good

3 star hotel
The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart
Sandra, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ricky, 3-night trip
Verified Expedia guest review

10/10 Exceptional

peng, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Good hotel that delivers what it promises
Francesco, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Edwin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.
Joseph, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Maria Fernanda, 4-night trip
Verified Expedia guest review

6/10 Good

MARTIN, 1-night trip
Verified Expedia guest review

2/10 Poor

the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.
Jose, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great view
Very nice. Great view frim the room. Very quiet.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are excellent and friendly
Ian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely.
JUAN CARLOS, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is conveniently located next to the expo center. There are also food places and a convenience store within walking distance. The bad thing was that there is a rental hall next to the hotel. They played extremely loud music late (2-3am) into the night twice.
Luis, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verónica, 1-night trip
Verified Expedia guest review

6/10 Good

Check in desk was very messy… full of papers, notebooks, printouts tax receipts etc. Striking contrast with the sleek design of the entrance and check in area
Carlos, 1-night business trip
Verified Expedia guest review