4/10 Sederhana
18 Februari 2025
Very Disappointing
Our overall stay was honestly horrible and we left 2 nights early! The ceilings in the hallways were collapsing with buckets catching water, sometimes over flowing. The pool was closed, and had been for quite some time. The bar was not open during the posted hours and there was no hot to order breakfast as stated online. Our 'mountain view' was no view at all, as the windows were covered with a frosted cover. At night it sounded like there were animals digging outside the windows. There was also a lot of snow coming down and the parking lot was never plowed. People were getting stuck or shoveling themselves out, while other lots around were cleared and accessible. When trying to talk to staff about our concerns we were met with disappointment or rudeness. I was excited to stay in this hotel as it looked very inviting and had amenities we were looking forward to. We were extremely disappointed!
Anna
Anna, perjalanan 3 malam bersama keluarga
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