Escape to Peppers The Hills Lodge, a luxury hotel nestled in Castle Hill. Enjoy 18 holes of golf, bask in the sun on the seasonal outdoor pool with loungers, or indulge at Nobles Restaurant and Bar for breakfast and dinner. Relax with dry cleaning/laundry services and helpful staff who will make your stay unforgettable.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Bar
Non-smoking
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Fitness centre
Seasonal outdoor pool
Room service
Conference centre
Meeting rooms
Terrace
24-hour front desk
Air conditioning
For families (6)
Children stay free
Cots/infant beds (surcharge)
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is RM401
RM401
RM441 total
includes taxes & fees
17 Aug - 18 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite (Lodge)
Suite (Lodge)
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
1 bedroom
Sleeps 4
1 King Bed
View all photos for Superior Room (Bath & Balcony)
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
What's nearby
Norwest Business Park - 2 min walk - 0.2 km
Castle Hill Country Club - 10 min walk - 0.9 km
Hillsong Church - 16 min walk - 1.3 km
Norwest Private Hospital - 3 min drive - 2.7 km
Westmead Hospital - 12 min drive - 11.1 km
Getting around
Sydney Airport (SYD) - 53 min drive
Sydney Marayong Station - 8 min drive
Sydney Seven Hills Station - 9 min drive
Sydney Toongabbie Station - 9 min drive
Norwest Station - 15 min walk
Hills Showground Station - 23 min walk
Restaurants
Castle Hill Tavern - 8 min walk
Whispers Restaurant - 8 min walk
Beanmeister Cafe - 9 min walk
Subway - 10 min walk
Il Lago - 14 min walk
About this property
Peppers The Hills Lodge
Adjacent to a golf course, Peppers The Hills Lodge is a great choice for a stay in Sydney. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Nobles Restaurant and Bar serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff. Public transportation is close by: Norwest Station is only 15 minutes on foot.
Languages
English
At a glance
DONE
Hotel size
97 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Free use of nearby fitness centre
Golf lessons nearby
Rock climbing nearby
Working away
Meeting rooms
Conference centre (1938 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1984
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Tudor architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Premium bedding
Pillow-top mattress
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.
Dining
Nobles Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Cots/infant beds are available for AUD 20.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from October to March
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
Cashless transactions are available.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Also known as
Grand Mercure Hills Lodge Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Castle Hill
Grand Mercure Hills
Peppers The Hills Lodge Hotel
Grand Mercure The Hills Lodge
Peppers The Hills Lodge Castle Hill
Peppers The Hills Lodge Hotel Castle Hill
Frequently asked questions
Does Peppers The Hills Lodge offer free cancellation for a full refund?
Yes, Peppers The Hills Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Peppers The Hills Lodge?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Peppers The Hills Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Peppers The Hills Lodge?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Peppers The Hills Lodge?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Peppers The Hills Lodge and nearby?
Have fun with nearby activities such as rock climbing and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. Peppers The Hills Lodge also has a garden.
Are there restaurants at or near Peppers The Hills Lodge?
Yes, there's an on-site restaurant, Nobles Restaurant and Bar.
What's the area around Peppers The Hills Lodge like?
Peppers The Hills Lodge is a short 1-minute walk from Norwest Business Park and 19 minutes' walk from Hillsong Church.
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Peppers The Hills Lodge Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Public transport
Bar
Value
Reviews
8/10 Good
12 Jul 2025
Good facilities and staff
Gregory
Gregory, 1-night trip
10/10 Excellent
27 Jun 2025
Very nice country club feel and a high quality breakfast that you pay for.
Farris
Farris, 3-night trip
10/10 Excellent
19 Jun 2025
Clean and comfortable with specious rooms. Breakfast was delicious and plenty of parking
Emily
Emily, 2-night trip
10/10 Excellent
12 Jul 2025
Stayed for one night and had some lovely food in the restaurant and a great night's sleep. Great value for the price we paid. Regretted not going for the breakfast buffet for $25
Tim
Tim, 1-night trip
10/10 Excellent
30 Mar 2025
Staff were great, room was spacious
Lindsay
Lindsay, 2-night trip
10/10 Excellent
2 Aug 2025
Do not have a spa as advertised
Van
Van, 1-night trip
10/10 Excellent
18 Apr 2025
A comfortable and quiet spot. Absolutely comfortable beds! Spacious room, too. Couldn’t fault the place on presentation. Enjoyed excellent sleep.
Ruth
Ruth, 1-night trip
10/10 Excellent
11 Feb 2025
I would love to visit again
Azmie
Azmie, 1-night trip
10/10 Excellent
2 Feb 2025
Good place to stay. Not far from Castle Hill Showground.
Roslyn
Roslyn, 1-night trip
10/10 Excellent
14 Nov 2024
Great trip really enjoyed the accomadation
Amelia
Amelia, 1-night trip
10/10 Excellent
1 Dec 2024
Great staff, quiet surroundings terrific stopover when visiting or driving through Sydney
Victor
Victor, 1-night trip
10/10 Excellent
27 Mar 2025
Great service
Michael
Michael, 1-night trip
10/10 Excellent
29 Jan 2025
Great hotel. Highly recommend
debbie
debbie, 2-night trip
10/10 Excellent
18 Oct 2024
Great property.....convenient, clean, spacious rooms, welcoming staff.
Ann Stacia
Ann Stacia, 1-night trip
10/10 Excellent
1 Apr 2025
We always find the property well maintained
Staff are helpful and friendly
Rooms are lovely and plenty of space clean and tidy. Thankyou
Garry
Garry, 3-night trip
10/10 Excellent
12 Nov 2024
The whole place was amazing from the foyer to the rooms
Darren
Darren, 2-night trip
8/10 Good
9 Oct 2024
Beautiful area
Maureen
Maureen, 2-night trip
10/10 Excellent
4 Sept 2024
Very comfortable, well presented, spacious rooms & friendly, helpful staff
Dana
Dana, 2-night trip
10/10 Excellent
13 Nov 2023
A lovely place to stay very convenient location.
Lynne
Lynne, 1-night trip
10/10 Excellent
28 Jan 2023
It was a great place to stay
Lee
Lee, 1-night trip
10/10 Excellent
2 Jun 2024
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Lee
Lee, 2-night trip
6/10 Okay
5 May 2025
Disappointed
Thermostat not working in room, no breakfast menu in room to order overnight, 2 single beds pushed together rather than king mattress. Room service dinner was delicious.
Tracey
Tracey, 1-night trip
10/10 Excellent
5 Jan 2025
The rooms are comfortable and the staff is very helpful and polite.Restaurant has good food, but the menu isn't extensive