Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
What's nearby
Costanera - 16 min walk - 1.4 km
Cueva del Milodon - 17 min walk - 1.5 km
Mirador Cerro Dorotea - 19 min walk - 1.7 km
Puerto Natales Casino - 2 min drive - 2.2 km
Plaza de Armas - 3 min drive - 2.5 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive
Restaurants
Pizzeria Mesita Grande - 3 min drive
Asador Patagónico - 3 min drive
La Disquería Natales - 3 min drive
Pizzeria Napoli - 3 min drive
Cafe Kau - 2 min drive
About this property
Remota Hotel
Remota Hotel is a great choice for a stay in Natales. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a sauna are other highlights at this luxurious hotel.
All-inclusive
All-inclusive room rates at Remota Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
72 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
2 meeting rooms
Services
Front desk (limited hours)
Laundry service
Luggage storage
Multilingual staff
Romance packages
Facilities
Built in 2007
Fireplace in reception
An indoor pool
Designer shops on-site
Spa services
Sauna
Banquet hall
Accessibility
Wheelchair-accessible
Upper floors accessible by stairs only
Room amenities
Home comfort
Heating
Sleep well
Down duvet
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Remota – This fine-dining restaurant overlooks the ocean.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Late check-out can be arranged for an extra charge
Renovations and closures
The property is closed during May, June, July and August.
Children & extra beds
Rollaway beds are available for CLP 160.0 per night
Pool, spa, & gym (if applicable)
Pool access available from noon to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Remota Hotel Puerto Natales
Remota Hotel
Remota Puerto Natales
Remota
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales
Frequently asked questions
Is Remota Hotel currently open?
The property is closed during May, June, July and August.
Does Remota Hotel offer free cancellation for a full refund?
Yes, Remota Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Remota Hotel?
Yes, there's an indoor pool. Guests have pool access from noon to 8:00 PM.
Are pets allowed at Remota Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Remota Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Remota Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Remota Hotel?
No, this hotel doesn't have a casino, but Puerto Natales Casino (2-min drive) is nearby.
What is there to do at Remota Hotel and nearby?
Remota Hotel has an indoor pool and a sauna.
Are there restaurants at or near Remota Hotel?
Yes, Remota offers ocean views.
What's the area around Remota Hotel like?
Remota Hotel is a short 16-minute walk from Costanera and 17 minutes' walk from Cueva del Milodon.
Remota Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 November 2024
Anita
Anita, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 May 2024
margarita
margarita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Maurus
Maurus, 5-night trip
Verified Hotels.com guest review
4/10 Fair
7 May 2024
I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel.
Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.
Vasily
Verified Expedia guest review
10/10 Exceptional
17 April 2024
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Elizabeth
Elizabeth, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 April 2024
Austin c
Austin c, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
Really beautiful and staff very friendly.
Dennis
Dennis, 3-night romance trip
Verified Expedia guest review
8/10 Very good
23 March 2024
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good.
There are things I would like to see improved:
- Places to refill water bottles without having to ask the kitchen
- Better advertising of snacks and drinks being available from the bar outside of meal times
- The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself.
- A wifi booster so that wifi works in all rooms.
There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear.
The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!).
I would stay again if some of these things are improved!
Rebecca
Verified Expedia guest review
10/10 Exceptional
18 March 2024
Great Hotel
Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 March 2024
Michelle
Michelle, 3-night trip
Verified Hotels.com guest review
4/10 Fair
11 March 2024
Hot tub was not working.
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 March 2024
Nice architecture and rooms
Interesting town with lots of restaurants and a good base for excursions
Gordon
Gordon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 March 2024
asit g
asit g, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
25 February 2024
Teja
Teja, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
Inconsistency of wi-fi was a disappointment. Couldn’t even access it in some parts of the hotel.
Kim
Kim, 3-night romance trip
Verified Expedia guest review
2/10 Poor
10 January 2024
Anny
Anny, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 January 2024
Very nice, and comfortable hotel.
Hugo
Verified Expedia guest review
10/10 Exceptional
2 January 2024
Antonio
Antonio, 3-night trip
Verified Hotels.com guest review
6/10 Good
29 December 2023
Great location, great view. Another reviewer put it well: “staff were attentive but not friendly”
Alex
Alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 December 2023
Excellent experience all the way around!
Holly
Holly, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2023
leavy
leavy, 4-night trip
Verified Hotels.com guest review
2/10 Poor
15 September 2023
Dante
Dante, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 December 2022
The Remota hotel was absolutely gorgeous and and the views are stunning. The staff is exceptional. Rooms are spacious, modern and offer comforts of home such as robes, slippers and a tub to soak after a long hike in Patagonia. The breakfast included has a variety of American and Chilean options. They even had oatmilk! I highly recommend staying here if you are using this as your base hotel for day trips to Patagonia. The only thing is location, it’s on the outskirts of downtown Puerto Natales. Getting a taxi from the hotel is easy it’s getting one back that was a bit challenging.
Chrystal
Verified Expedia guest review
10/10 Exceptional
10 January 2022
Loved the hotel– beautiful architecture and has a very calming ambiance. Service was amazing and the staff were very friendly and accommodating. They gave us everything we needed and the bartender even treated us to a free local bottle of sparkling wine for our first night! The hotel was perfect for unwinding and relaxing after our 4 night W trek in the park. We stayed here for 3 nights and the breakfast and dinner were impressive. Lots of cozy nooks to lounge and relax in as well if you wanted to some alone time with a book. I got a 1hr massage and enjoyed a beer by their outdoor jacuzzi as well. It was overall a lovely place to relax and unwind. About 5 mins and 3000 chilean pesos away from Puerto Natales by taxi, you just have to call the front desk and ask them to grab it for you 10 mins in advance. I chose this hotel because I wanted a quiet, remote place to recharge after my hike that still felt like we were connected to nature and wasn't in the center of the city. I'm glad I did my research and chose this place it was exactly what I wanted and more!
Sarah
Sarah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 January 2022
Great place to stay! Not to mention with my trip mishaps going to this place - truly a nightmare however, the hotel staff made my negative events into a POSITIVE & memorable one!
Front desk: Lorena, Vale, Fernando & Claudio very helpful with my travel endeavors.
Restaurant Crew: Jessica, Rudolf (Mr. Bartender-Suave!), Angelo, Camilla & Jose. Always welcoming, attentive and wears a smiling eyes. 😘
Housekeeping: ensures my room are nice and tidy. Making it like a home for me.🥰
Mr. Fernan (the Tour Guide): EXCELLENT guy and went above and beyond in taking care of me! 🙌👏❤️… making it truly a MEMORABLE EXPERIENCE to cherish!
I can’t THANK YOU enough Remota HOTEL crew!
S A L U D !!!