By the serene lake, Grand Hotel Zell Am See offers a haven for families and thrill-seekers alike. Unwind with a body treatment at GrandSpa, indulge in meals at the two on-site restaurants, or try your luck at the casino. The helpful staff has earned top marks from previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Casino
Bar
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
On a private beach
Casino
2 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Free children's club
Ski storage
Ski passes
Fitness centre
Sauna
Steam room
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Television
Garden
The current price is RM1,357
RM1,357
RM1,518 total
includes taxes & fees
8 May - 9 May
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Family Room, Balcony, Lake View
Family Room, Balcony, Lake View
Highlights
Balcony
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
45 sq m
Lake view
Sleeps 4
1 Queen Bed and 1 Single Bunk Bed
View all photos for Family Room, Lake View
Family Room, Lake View
Highlights
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
Minibar
45 sq m
Lake view
Sleeps 4
1 Queen Bed and 1 Single Bunk Bed
View all photos for Junior Suite, Balcony, Lake View (Open Gallery)
Junior Suite, Balcony, Lake View (Open Gallery)
Highlights
Balcony
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
45 sq m
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Grand Suite, 2 Bedrooms, Sauna, Lake View
Grand Suite, 2 Bedrooms, Sauna, Lake View
Highlights
Individually decorated
Sauna
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Hairdryer
60 sq m
Lake view
Sleeps 5
2 Queen Beds
View all photos for Comfort Double Room, Lake View
Comfort Double Room, Lake View
Highlights
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
Minibar
30 sq m
Lake view
Sleeps 3
1 Queen Bed
View all photos for Comfort Double Room
Comfort Double Room
Highlights
Individually decorated
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
Minibar
Cable channels
20 sq m
Sleeps 2
1 King Bed
View all photos for Grand Double Room
Grand Double Room
Highlights
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hairdryer
Bathrobes
21 sq m
Lake view
Sleeps 3
1 Queen Bed
View all photos for Deluxe Room, Balcony, Lake View
Deluxe Room, Balcony, Lake View
Highlights
Balcony
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
42 sq m
Lake view
Sleeps 3
1 King Bed
View all photos for Junior Suite, Lake View (Open Gallery)
Junior Suite, Lake View (Open Gallery)
Highlights
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
Minibar
42 sq m
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Comfort Double Room (Air Condition)
Comfort Double Room (Air Condition)
Highlights
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Hairdryer
20 sq m
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room, Balcony, Lake View
Superior Double Room, Balcony, Lake View
Highlights
Balcony
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
30 sq m
Lake view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Comfort Double Room, Balcony, Partial Lake View (Air Condition)
Comfort Double Room, Balcony, Partial Lake View (Air Condition)
Highlights
Balcony
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
21 sq m
Sleeps 2
1 Queen Bed
View all photos for Comfort Double Room, Balcony, Partial Lake View
Comfort Double Room, Balcony, Partial Lake View
Highlights
Balcony or patio
Individually decorated
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
21 sq m
Mountain view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double Room, Sauna, Lake View
Deluxe Double Room, Sauna, Lake View
Highlights
Individually decorated
Sauna
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
42 sq m
Lake view
Sleeps 3
1 Queen Bed
Similar properties
Elements Resort Zell am See, BW Signature Collection
Elements Resort Zell am See, BW Signature Collection
Grand Hotel Zell Am See offers a private beach and puts you near activities such as windsurfing, kayaking and sailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Dining choices include 2 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A casino, a free kid's club and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, German, Italian
At a glance
Hotel size
131 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Free children's club
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (EUR 12 per night; includes in/out privileges)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Room service (limited hours)
Travelling with children
Free children's club
Children's pool
Playground
Babysitting (surcharge)
What to do
On a private beach
Ski passes
Shopping
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Skiing lessons nearby
Windsurfing nearby
Segway hire/tours nearby
Skydiving nearby
Snowboarding nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Ski storage
Facilities
Built in 1894
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Arcade/games room
Casino
Full-service spa
Casino slot machine
Sauna
Massage/treatment rooms
Steam room
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Minibar
Bathrobes
Sleep well
Hypo-allergenic bedding
Pillow menu
Alarm clock
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
GrandSpa has 6 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Valet parking costs EUR 12 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November until 30 April.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pets are not permitted in this property's restaurant and wellness area.
Also known as
Grand Hotel Zell Am See
Grand Zell Am See
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See
Frequently asked questions
Does Grand Hotel Zell Am See offer free cancellation for a full refund?
Yes, Grand Hotel Zell Am See does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Zell Am See?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hotel Zell Am See?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Grand Hotel Zell Am See?
Yes. Valet parking costs EUR 12 per night.
Is an airport shuttle service offered by Grand Hotel Zell Am See?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hotel Zell Am See?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10:30 AM.
Is there an on-site casino at Grand Hotel Zell Am See?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at Grand Hotel Zell Am See and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes cave exploring and segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Zell Am See also has 2 bars, a casino and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Grand Hotel Zell Am See?
Yes, there are 2 on-site restaurants.
What's the area around Grand Hotel Zell Am See like?
Grand Hotel Zell Am See is located on the boardwalk, a short 6-minute walk from Zell am See Station and 4 minutes' walk from Zeller See Beach.
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Grand Hotel Zell Am See Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Breakfast
Service staff
Lake
Room
View
Parking
Bed
Food
What guests liked
Breakfast was great with a fabulous choice and pleasant atmosphere. (7 reviews)
The spa was cozy and fit the bill for relaxation, offering a great experience for unwinding. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
16 Oct 2024
Great Place to stay.
Peter
Peter, 1-night trip
10/10 Exceptional
27 Dec 2024
It was lovely. Took my parents and they were in love.
Isaac
Isaac, 3-night trip
10/10 Exceptional
24 Dec 2024
Everything was perfect
Nicola Jane
Nicola Jane, 5-night trip
10/10 Exceptional
31 Oct 2024
The staff were all amazing, friendly and helpful. A beautiful old building in a fantastic spot, 5 mins walk from the train station and 5 mins to the picturesque town centre.
Claire
Claire, 3-night trip
10/10 Exceptional
19 Oct 2024
Overall experience was great
Susann
Susann, 1-night trip
10/10 Exceptional
11 Dec 2024
Beautiful views over the lake
Lovely stay. Friendly welcome, easy check-in. One of our party upgraded at check-in (not me, it's never me, lol). Beautiful rooms overlooking the gorgeous lake. The half-board option was very good value for money. Very short stroll to the bars (incl Crazy Daisy's which is literally a stones throw away) and Christmas market. I'll definitely stay there again when the opportunity arises.
Tom
Tom, 1-night trip
10/10 Exceptional
15 Sept 2024
Excellent location. Room had a gorgeous view of the lake. Staff were extremely helpful. Had a wonderful stay.
Ian
Ian, 2-night trip
8/10 Very good
23 Jul 2024
Good hotel clean
Amal
Amal, 3-night trip
10/10 Exceptional
31 May 2024
The perfect spot to enjoy Zell am See.
Kristina
Kristina, 2-night trip
10/10 Exceptional
2 Aug 2024
Beautiful hotel on lake
Lovely hotel, staff amazing, direct access to lake for swimming in summer. Only let down is no air conditioning in rooms, just fans so quite warm at night.
Joanne
Joanne, 1-night trip
10/10 Exceptional
10 May 2024
Fantastic on all levels, especially the dining - will return!
Audrey
Audrey, 7-night trip
10/10 Exceptional
28 Jun 2024
Wonderful stay with great staff. Bruno in the dining room was an exceptional waiter with great attention to detail. We will definitely be recommending The Grand Hotel to our friends!
Eva
Eva, 2-night trip
8/10 Very good
20 Sept 2024
Food was good.i do think our room could have done with up dateing with a lick of paint
Lisa
Lisa, 7-night trip
10/10 Exceptional
14 Mar 2024
The hotel was wonderful & staff were amazing, always extremely helpful. The area itself was beautiful with some many options for delicious meals.
Thomas
Thomas, 5-night trip
10/10 Exceptional
21 Mar 2024
Excellent breakfast options, amazing 5 course dinners as well as afternoon snacks, just what you needed after a day skiing. Grand spa area was fantastic treatment for post ski recovery. Absolutely loved our stay at the Grand best location.
Marie
Marie, 8-night trip
8/10 Very good
12 Aug 2024
Air conditioning needs to requested separately and is not included in the Expedia quoted rate
We had two fans in the room and a door that opened to the lake and we were comfortable as we were only in the room after sunset.
The dining was excellent.
Rollin
Rollin, 3-night trip
10/10 Exceptional
6 Feb 2023
Excellent staff , lovely hotel
Les
Les, 2-night trip
10/10 Exceptional
11 Aug 2024
Wonderful hotel with great staff
Fabulous location , wonderful hotel . Very comfortable beds, superb food , we booked half board ,which even included afternoon snacks. Only thing to criticise in our room ( we booked a superior double with sea view ) was the shower, very small and the shower head not fixed properly and making it difficult to shower, we called maintainence, but it wasn’t fixed . Trains regularly going past the hotel also very noisy during the night
FT
FT, 3-night trip
10/10 Exceptional
7 Sept 2023
Good stay overall
Beautiful location and room. Really pleased with our stay. Big size lake view room. Service was really good. Breakfast and dinner were both great and waiting staff were amazing. Reception staff was very helpful and friendly.
Kulbir
Kulbir, 2-night trip
6/10 Good
21 Jul 2024
A bit of emperor's new clothes situation going on here. Wants to be fancy but isn't.
No shorts allowed in bars and restaurants but sweatpants were. Food was average, breakfast seemed store bought.
Staff was great, location also. Spa was also nice.
We had a stinky drain and there's no ac.
It has potential but it's not exploited probably.
Anders
Anders, 1-night trip
10/10 Exceptional
1 Sept 2023
Fantastic stay at Grand Hotel
We had an incredible stay at the Grand Hotel. Fantastic service with friendly, knowledgeable, helpful reception staff, beautiful facilities, beautiful views, delicious food. Perfect location to explore Zell am See and enjoy the lake. Loved the complementary paddleboat and bicycle options. A really special treat, we felt completely spoiled and the hotel is absolutely gorgeous, as are the spectacular mountains around Zell am See, jaw-dropping, 'Wow'!
Julian
Julian, 4-night trip
8/10 Very good
11 Sept 2024
Staff was phenomenal and so very helpful. Lake & property location was great. Brewery and cafe open/service times were limited and somewhat confusing. Our room was clean and beds were comfortable. No air conditioning, which we knew about, so we brought fans and were also supplied with fans but am uncertain if this is normal or our room just happened to have some fans left in it. Biggest issue was that the train runs directly next to the hotel and is quite loud since we needed to leave our doors and windows wide open at night in order to cool our room enough to sleep. We were able to get some sleep with 5 fans going, 2 noise machines and ear plugs. It’s a beautiful setting with great staff and clean rooms but if you’re a light sleeper who requires coolness to sleep, this might not be the best option for you.
Ellen
Ellen, 3-night trip
10/10 Exceptional
12 May 2023
This hotel is amazing and a must try for all who loves a quality hotel. Professional and friendly staff, great location, and the food is amazing. Remember to treat the staff with normal respect (as one always should!) and you'll have a stay you will never forget. I will be coming back to Zell am See and this hotel, due to its staff! Thank you for having me as a guest.
Max Leckie Wayne
Max Leckie Wayne, 2-night trip
8/10 Very good
16 Sept 2023
The most exclusive Middle East hotel from Austria!
The hotel itself is excellent with optimum access to the lake. The hotel employees are dedicated and professional.
We will not go back there because most guests are from the Middle East. It's like being in Dubai but in Austria.
One day, this hotel will have to choose its clientele.
Eric
Eric, 3-night trip
10/10 Exceptional
3 Nov 2023
A truly wonderful hotel!
What a wonderful hotel! Beautiful historic building in a stunning location with wonderful facilities, food and fantastic staff. I received a free upgrade and had a huge wellness room with an in room sauna and a stunning balcony overlooking the lake. The half board was such great value with a lovely 2 course mid afternoon snack, fabulous 5 course gourmet dinner and wonderful breakfast spread. They even dropped me off at the station as it was snowing. Lovely staff throughout the hotel, and great spa and pool facilities. Highly recommended, I will definitely be back!