This is a resort, not a hotel. There is no ice machine anywhere on the property. If you have a 2 bedroom, you have a refrigerator, but if you have one room with 2 beds, you have a mini fridge with no freezer.
It was extremely clean! I spilled my water on the floor and the only thing I had handy was the dish rag. When I wiped it up, the rag was completely clean.
We were there out of season, so the pool was freezing, even though it was open. The lake was warmer than the pool. The area is beautiful, but far from branson if that is your destination. But you never have to leave the resort. It has everything you need. Waterfront with all the water sports free, pools and slides, hot tubs, food and food trucks.