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Grand Mercure Allegra Hervey Bay

4.5 star property
Hervey Bay beach aparthotel with outdoor pool, 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Allegra Hervey Bay

Exterior
Aerial view
Terrace/patio
Full-sized fridge, microwave, oven, stovetop
2 bedrooms, minibar, laptop workspace, soundproofing

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Gym
  • Non-smoking
  • Laundry facilities
  • Kitchen
Main amenities
  • 24 smoke-free apartments
  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Conference space
  • Meeting room
  • Luggage storage
Feel at home
  • Free cots/infant beds
  • 2 bedrooms
  • Kitchen
  • Second bathroom
  • Separate bath and shower
  • Cable/satellite TV service

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 170 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 150 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 160 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 bedroom Rooftop Spa Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 140 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Pool View Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Pool View Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Queen / Double Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rooftop Ocean View Executive Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

Rooftop Ocean View Executive Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 200 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

Similar properties

Exterior

Oaks Hervey Bay Resort and Spa

Pool
Kitchen
Laundry facilities
Free parking
9.2 out of 10, Wonderful, (1721)
The price is RM787
RM787 total
includes taxes & fees
19 Jan - 20 January 2025
Oaks Hervey Bay Resort and Spa
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About the area

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655

What's nearby

  • Shelly Beach - 18 min walk
  • Esplanade - 1 min drive
  • Urangan Pier - 3 min drive
  • Hervey Bay Botanic Garden - 4 min drive
  • Great Sandy Straits Marina - 6 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tres Salsas - ‬17 min walk
  • ‪Planet 72 Icecreamery - ‬19 min walk
  • ‪Kondari - ‬3 min drive
  • ‪Bayaroma - ‬14 min walk

About this property

Grand Mercure Allegra Hervey Bay

Situated on the bay, Grand Mercure Allegra Hervey Bay is a great choice for a stay in Hervey Bay. Guests can take a dip in the outdoor pool, or visit the 24-hour fitness centre for a workout. A sauna and a steam room are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers love the helpful staff.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.4 per cent for credit card payments
  • The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
  • The check-in location differs from the property location; go to: [70 Cypress St]
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Electric car charging station on site

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (215 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Banquet hall

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the boardwalk
  • Near the airport

Things to do

  • 24-hour fitness centre
  • Bike hire on site
  • Parasailing nearby
  • Boat tours nearby
  • Sailing nearby
  • Snorkelling nearby
  • Windsurfing nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Kayaking nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 24 rooms
  • 1 building
  • Built in 2007

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.4 per cent

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Allegra Hervey Bay Apartment
Allegra Hervey Bay
Allegra Apartment
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

Does Grand Mercure Allegra Hervey Bay offer free cancellation for a full refund?
Yes, Grand Mercure Allegra Hervey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Allegra Hervey Bay?
Yes, there's an outdoor pool.
Are pets allowed at Grand Mercure Allegra Hervey Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Mercure Allegra Hervey Bay?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grand Mercure Allegra Hervey Bay?
Check-in start time: 2:00 PM; check-in end time: 5:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Grand Mercure Allegra Hervey Bay and nearby?
Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness centre and a sauna. Grand Mercure Allegra Hervey Bay also has a garden.
Does Grand Mercure Allegra Hervey Bay have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Grand Mercure Allegra Hervey Bay like?
Grand Mercure Allegra Hervey Bay is in Torquay, a short 8-minute drive from Hervey Bay, QLD (HVB) and 18 minutes' walk from Shelly Beach.

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Duncan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
Gemma, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Heated pool is great. Upkeep on the property is also really good.
6-night family trip
Verified Hotels.com guest review

8/10 Very good

Phil, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Eva, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Modern, well-appointed apartment in good location
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Theresa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Michelle, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Our apartment wasn’t clean and we had cockroaches in it.
Tobias, 3-night family trip
Verified Expedia guest review

8/10 Very good

Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious, clean, modern friendly staff, there is nothing not to like
Andre, 5-night romance trip
Verified Wotif guest review

6/10 Good

Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

George, 2-night trip
Verified Expedia guest review

6/10 Good

The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
David, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Emma, 4-night trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice clean gym
Tim, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Sarah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lee, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Timothy, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location! Quiet and spacious. Definitely recommend
Natalie, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Quiet and relaxing stay
Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Stephanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

George, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Storm, 2-night trip
Verified Wotif guest review

4/10 Fair

Never again
Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
P, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 3-night trip
Verified Expedia guest review