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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with restaurant, near Millennium Park

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Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Exterior
American cuisine
Daily buffet breakfast for a fee
Lobby
Located near Millennium Park, Crowne Plaza Chicago West Loop offers a warm welcome with in-room WiFi and a 24-hour business center. Unwind at the gym or indulge in delicious bites from the snack bar/deli - previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry facilities
  • Gym
  • 24/7 front desk
  • Bar
  • Parking available

Main amenities (12)

  • Housekeeping once per stay
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services

For families (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is RM756
RM888 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(42 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(47 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(99 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Banquet hall

Congress Plaza Hotel

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 9,103 reviews
The price is RM596
RM700 total
includes taxes & fees
2 Sept - 3 Sept
Congress Plaza Hotel
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About the area

Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Michigan Avenue - 2 min drive - 2.5 km
  • Millennium Park - 2 min drive - 2.5 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare International Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago Union Station - 9 min walk
  • Millennium Station - 27 min walk
  • Chicago Halsted Station - 28 min walk
  • Ogilvie Transportation Center - 8 min walk
  • UIC-Halsted Station - 10 min walk
  • Clinton Station (Green Line) - 12 min walk

Restaurants

  • ‪Green Street Smoked Meats - ‬5 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Jason's Deli - ‬4 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

At Crowne Plaza Chicago West Loop by IHG, you'll be a short five-minute drive from Millennium Park and Michigan Avenue. Guests can visit the fitness centre for a workout or grab a bite to eat at Rye Deli & Drink, which serves American cuisine. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location. The property is only a short walk to public transportation: Ogilvie Transportation Center is 8 minutes and UIC-Halsted Station is 10 minutes.

At a glance

DONE

Hotel size

    • 398 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (up to 14 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 54.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 76
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)

Special features

Dining

Rye Deli & Drink – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR – This bar only serves dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22.00 to 40.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Covered self-parking costs USD 54.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 60661,Hotel License

Also known as

Crowne Plaza Chicago Metro Hotel
Crowne Plaza Metro Hotel
Crowne Plaza Chicago Metro
Crowne Plaza Metro
Chicago Crowne Plaza
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Chicago Metro
Chicago Crowne Plaza
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Does Crowne Plaza Chicago West Loop by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Chicago West Loop by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Chicago West Loop by IHG?

Yes, pets are welcome, with a maximum weight of 14 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Chicago West Loop by IHG?

Yes. Self-parking costs USD 54.00 per day. Parking spaces may be limited.

What are the check-in and check-out times at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Chicago West Loop by IHG?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min drive) is nearby.

What is there to do at Crowne Plaza Chicago West Loop by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Crowne Plaza Chicago West Loop by IHG?

Yes, Rye Deli & Drink offers American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Crowne Plaza Chicago West Loop by IHG like?

Crowne Plaza Chicago West Loop by IHG is a short 8-minute walk from Ogilvie Transportation Center and 15 minutes' walk from Willis Tower. Travellers recommend the hotel for its walkable location.

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Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Parking
Bed
View
Balcony
Breakfast
Refrigerator

What guests liked

  • The property's breakfast buffet was great, delicious, and reasonably priced. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel was super clean and the rooms were a good size
Kristin, 1-night trip

10/10 Exceptional

Excellent for family, affordable price and great location.
Jo-Marie, 2-night trip

10/10 Exceptional

Beds super comfy

Really nice stay , beds super comfortable, very clean room
colin, 4-night trip

10/10 Exceptional

Great hotel and great people
MCSAM, 2-night trip

10/10 Exceptional

Great hotel!
Poni, 2-night trip

10/10 Exceptional

Very nice hotel and close to downtown.
Miguel, 2-night trip

10/10 Exceptional

The hotel staff was super friendly, our room was exceptionally clean and the location of the hotel was fabulous.
Cynthia, 2-night trip

10/10 Exceptional

Definitely will stay again

Chantaun was amazing at check in. Super friendly and efficient!
Lara, 3-night trip

10/10 Exceptional

Comfy stay.

Me & my family really enjoyed staying here. Stylish, clean & comfortable. Guest service associates were very welcoming. Would most certainly recommend & stay again when in town.
LaRasha, 1-night trip

10/10 Exceptional

Excellent and great location.
Emilia, 2-night trip

10/10 Exceptional

Overall the experience was great
Fredrick, 3-night trip

10/10 Exceptional

Very clean and safe hotel, walking distance from a couple grocery stores and United center
Ashanti, 2-night trip

10/10 Exceptional

Met our needs perfectly

Enjoyed our stay. We had a wedding about 1/2 mile away so the location was perfect and walkable. Felt safe and thought convenience of hotel restaurant was an stress-free plus!
Kristen, 2-night trip

10/10 Exceptional

Chicago

Chataun was so friendly and helpful at check in!
Robyn, 2-night trip

10/10 Exceptional

10/10 would stay again

Really enjoyed our stay. Clean and comfortable room, friendly staff, would stay again. Excellent location, walking distance to so many great restaurants and bars. Check out Green Street Smoked Meats!
3-night trip

10/10 Exceptional

Nice location, clean and safe
ERWIN, 2-night trip

10/10 Exceptional

Clean, pleasant, nice area
1-night trip

10/10 Exceptional

Got there at 11:30am and got to check in right away. The staff was helpful and friendly, but the room stole the show! I got a corner suite for the price most places charge for a standard room and it was one of the best rooms I’ve ever stayed in.
Dan, 2-night trip

10/10 Exceptional

GREAT LOCATION!
Annette M, 6-night trip

10/10 Exceptional

Good stay and highly recommended

Good stay, beds and linens are clean and comfortable. Friendly staff.
Olivia, 4-night trip

10/10 Exceptional

I loved the area and the staff
Jennifer, 3-night trip

8/10 Very good

Check in was quick and easy and the hotel is in a great walkable location to restaurants and shopping. The train is also very close. Friendly staff and the parking is just across from the hotel entrance.
William, 2-night trip

8/10 Very good

Overall great stay! Loved the Cafe staff and GM!
7-night trip

8/10 Very good

Salt Shed hotel stay

We had a pleasant stay at the Crowne Plaza Chicago West, parking was a bit more expensive but definitely convenient. Room was nice and clean.
Steve, 1-night trip

10/10 Exceptional

The service was excellent
Maila, 2-night trip