Located near a train station, Holiday Inn Norwich City, an IHG Hotel is a great choice for a stay in Norwich. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 6.95 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business centre
Meeting room
Conference space (129 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 6.95 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Norwich City Hotel
Holiday Inn Norwich City
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich
Frequently asked questions
Does Holiday Inn Norwich City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Norwich City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Norwich City, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Norwich City, an IHG Hotel?
Yes. Self-parking costs GBP 6.95 per night.
What are the check-in and check-out times at Holiday Inn Norwich City, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Norwich City, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Norwich City, an IHG Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Holiday Inn Norwich City, an IHG Hotel like?
Holiday Inn Norwich City, an IHG Hotel is in the heart of Norwich, a short 9-minute walk from Norwich Station and 4 minutes' walk from Norfolk Broads. Travellers give top marks for the hotel's prime location.
Holiday Inn Norwich City, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
ian
ian, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Comfortable but a bit shabby
Comfortable room and bed - pleasant night sleep
Bathroom a bit shabby - peeling paint on ceiling - grouting round shower screen untidy and missing
Glen
Glen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Great stay
We had a great 2 night stay in a pitch view room. The room was comfy and clean and a great view of the pitch. Beds were very small and not the comfiest. Hotel was in a great location and with onsite parking. Chargeable but as expected for town centre. Breakfast was great with plenty of choice. Will definitely be back (maybe for a bigger bed/room)
Victoria
Victoria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Would def go back for another stay.
charles
charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Weekend stay
Great location and within walking distance of the City.
Close to a great retail park with shops and restaurants.
Easy onsite parking and an excellent breakfast.
Morrisons next door which was really convenient.
Esther
Esther, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Holiday Inn Norwich
Had an excellent stay at this Hotel
4th time we have stayed
Close enough to the city centre so as to walk if necessary
Douglas
Douglas, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
13 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 December 2024
Expect better for £150 per night
The shower in our room was terrible. It barely dribbled out of the shower head and was very difficult to set the temperature as it kept fluctuating between red hot and freezing cold.
R
R, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Abgail
Abgail, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Water didn’t drain properly when having a shower. Room was noisy from extractor fan.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
Miss K M
Miss K M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 November 2024
Uncomfortable outdated rooms and poor breakfast
Outdated decor in rooms. Bed very hard and uncomfortable, pillows rock hard also. Slept very little due to beds. Breakfast cold and looked dried up.
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Fire stick remote
Overall lovely stay, however, I left my fire stick remote control in the room and they weren’t able to locate it
Tony
Tony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Mother/Daughter University Open Day Visit
Mother and daughter visiting the University of East Anglia open day. Fun location with a room overlooking the football pitch, and a short walk into the city centre. Clean, comfortable and quiet. Good find.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.
LJ
LJ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
ROBERT
ROBERT, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Naomi
Naomi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor.
Clive
Clive, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
B
B, 3-night family trip
Verified Hotels.com guest review
6/10 Good
14 September 2024
Rooms need updating but comfortable and clean . Staff very nice . Should be free parking