Located near Sian Ka'an Biosphere Reserve, Tuup Oceanfront offers the perfect escape with a white sand beach and sun loungers. With free in-room WiFi, luggage storage, wedding services and outdoor furniture to make your stay unforgettable. The serene ocean views have left a lasting impression on previous guests.
At Tuup Tulum, you'll be a short five-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Tulum National Park and Gran Cenote are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
What to do
On the beach
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Wedding services
Beach sunloungers
Facilities
An outdoor pool
Outdoor furniture
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 80 per pet, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number IDM180126CM1
Also known as
Tuup Oceanfront
Tuup Tulum Hotel
Tuup Tulum Tulum
Tuup Tulum Hotel Tulum
Tuup Tulum Oceanfront road side rooms
Frequently asked questions
Does Tuup Tulum offer free cancellation for a full refund?
Yes, Tuup Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tuup Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Tuup Tulum?
Yes, cats and dogs are welcome. There's a charge of USD 80 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tuup Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Tuup Tulum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tuup Tulum and nearby?
Tuup Tulum has an outdoor pool.
What's the area around Tuup Tulum like?
Tuup Tulum is a short 1-minute walk from Tulum Beach and 20 minutes' walk from Sian Ka'an Biosphere Reserve.
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Tuup Tulum Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 July 2023
Old school beach resort, great staff 😬
Mark
10/10 Exceptional
2 May 2023
Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Mark
Mark, 2-night trip
10/10 Exceptional
10 January 2023
Amazing food, staff, and stay overall. :)
yanet
yanet, 2-night trip
8/10 Very good
21 December 2022
The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .
George
6/10 Good
8 February 2023
Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Blake
Blake, 7-night trip
6/10 Good
8 July 2024
Rustic but functional
We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
Verified traveller
5-night trip
8/10 Very good
14 July 2024
Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage!
Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos!
Sinon c'est propre et le personnel est sympathique et serviable.
AURELIE
AURELIE, 2-night trip
10/10 Exceptional
17 December 2023
jeff
jeff, 1-night trip
2/10 Poor
27 November 2023
Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El
Personal es cero profesional y majadero, en especial los meseros y la hostes argentina.
No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos.
Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal.
No vayan a este hotel, la van a pasar muy mal.
Laura Eva
Laura Eva, 4-night trip
10/10 Exceptional
30 July 2023
Esta cadena de Hoteles es lindisima
MICHELLE CALVO
MICHELLE CALVO, 2-night trip
2/10 Poor
11 July 2023
Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵💫😵💫
Realmente para el precio y lugar… por favor búsquese otra alternativa
No tienen ni tan siquiera café para la mañana
Fatal !
No lo recomiendo
Hoi
Hoi, 2-night trip
10/10 Exceptional
23 June 2023
exelente
EDGAR OMAR
EDGAR OMAR, 2-night trip
8/10 Very good
29 April 2023
carlos
carlos, 3-night trip
10/10 Exceptional
27 February 2023
Francisco
Francisco, 1-night trip
10/10 Exceptional
16 January 2023
Michel
Michel, 1-night trip
8/10 Very good
14 January 2023
Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza
Alan
2/10 Poor
13 January 2023
No es nada a como lo reflejan en las fotografias, reserve y pague por una habitacion diferente y me hospedaron frente al hotel, en una habitacion con lagartijas.
Roman
8/10 Very good
8 January 2023
Toller Sonnenaufgang! Wir hatten das Strandhaus direkt in der ersten Reihe sm Strand! War alles top!
Maximilian
10/10 Exceptional
9 November 2022
Muy limpio, personal muy atento y amable. Excelente vista y ubicación en la playa. Costo muy bien con respecto a la competencia. Beach club muy bonito