Lewis Ginter Botanical Garden - 12 min drive - 14.1 km
Virginia Commonwealth University - 15 min drive - 18.7 km
Getting around
Richmond, VA (RIC-Richmond Intl.) - 27 min drive
Richmond Staples Mill Road Station - 16 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
McDonald's - 8 min walk
Chick-fil-A - 19 min walk
Cookout - 18 min walk
Sonic Drive-In - 8 min walk
Burger King - 2 min drive
About this property
Aloft Richmond West Short Pump
At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.
Languages
English
At a glance
Hotel size
135 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Working away
24-hour business centre
Meeting room
Conference space (564 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Health club
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Special features
Dining
Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults and USD 5 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is undergoing renovations from 30 May 2024 to 31 December 2024 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
Bar/lounge
Restaurant
Indoor pool
The following facilities are closed on Sunday and Monday:
Bar/lounge
Restaurant
Indoor pool
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Aloft Richmond West Hotel Glen Allen
Aloft Richmond West Hotel
Aloft Richmond West Glen Allen
Aloft Richmond West
Aloft Richmond West Short Pump Hotel Glen Allen
Aloft Richmond West Short Pump Hotel
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel
Aloft Richmond West Short Pump Richmond
Aloft Richmond West Short Pump Hotel Richmond
Aloft Richmond West Short Pump a Marriott Hotel
Frequently asked questions
Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an on-site restaurant, refuel by Aloft.
Aloft Richmond West Short Pump Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
Martina
Martina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Wonderful hotel!
Wonderful hotel! Highly recommend
Gale
Gale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
LeClere
LeClere, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Roderick
Roderick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 September 2024
I expected a bit more quality with the hotel. When I went to shower in the morning, the temperature of the water was lukewarm, and never heated up. They did have a sign that said they were doing renovations, but for the cost I would not revisit.
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Patrick
Patrick, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 August 2024
Woo Young
Woo Young, 3-night trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Generally, happy with the stay for a week
Woo Young
Woo Young, 3-night family trip
Verified Expedia guest review
2/10 Poor
11 August 2024
Ants
We had ants in our room. Super gross.
Margaret
Margaret, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Close to whole foods buffet
John
John, 1-night family trip
Verified Expedia guest review
6/10 Good
19 July 2024
Paying for a hot breakfast for the price of the stay compared to if I paid 1/4 less where I normally would stay and receive a free hot breakfast plate, including the cold breakfast products.
Fayton
Fayton, 1-night romance trip
Verified Expedia guest review
4/10 Fair
14 July 2024
Patricia
Patricia, 3-night trip
Verified Hotels.com guest review
2/10 Poor
14 July 2024
Dirty floors and dirty bathrooms
Steven Sean
Steven Sean, 5-night trip
Verified Hotels.com guest review
6/10 Good
10 July 2024
Debra
Debra, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 July 2024
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri
Kouri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
Great!
Lj
Lj, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 July 2024
Casey
Casey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Arthur
Arthur, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2024
Donna
Donna, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 June 2024
The front desk is hard to find , you have to go in and up to the second floor to the desk to check in. The a/c was broken in rhe lobby and hallways , misirable for the desk clerk. Room was clean and comfortable great layout . Will probably stay here again , it has a younger more modern feel to it . Price was right