Immerse yourself in the upscale charm of Hotel Excelsior San Marco, nestled in Citta Bassa. Tee off on the 9-hole golf course, savor international cuisine at Roof Garden Restaurant or unwind with a drink at the bar. Guests rave about the breakfast and helpful staff.
When you stay at Hotel Excelsior San Marco, you'll be within a 15-minute drive of Leolandia. Guests can visit the fitness centre for a workout or grab a bite to eat at Roof Garden Restaurant, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and breakfast.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
155 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only, 1 total, up to 5 kg per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 25 per night)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Discount at nearby fitness centre
Golf lessons nearby
Hiking/biking trails nearby
Working away
Business centre
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Laundry service
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
ATM/banking
Safe-deposit box at front desk
Television in common areas
Piano
Fitness centre
Adjacent to a golf course
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Home comfort
Minibar
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
All guests must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self-parking costs EUR 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005
Also known as
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo
Frequently asked questions
Does Hotel Excelsior San Marco offer free cancellation for a full refund?
Yes, Hotel Excelsior San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior San Marco?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 5 kg per pet. Food and water bowls are available.
Is parking offered on site at Hotel Excelsior San Marco?
Yes. Self-parking costs EUR 25 per night.
What are the check-in and check-out times at Hotel Excelsior San Marco?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Excelsior San Marco and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Hotel Excelsior San Marco also has a fitness centre.
Are there restaurants at or near Hotel Excelsior San Marco?
Yes, Roof Garden Restaurant offers international cuisine.
What's the area around Hotel Excelsior San Marco like?
Hotel Excelsior San Marco is in Citta Bassa, a short 5-minute walk from Bergamo Alta Funicular and 7 minutes' walk from Largo Porta Nuova. Travellers say that the hotel is in a great location.
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Hotel Excelsior San Marco Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 January 2025
Excellent location
Nice hotel and excellent location
Panu
Panu, 4-night trip
10/10 Exceptional
1 January 2025
Nice staff, location and rooms
Pernille
Pernille, 3-night trip
10/10 Exceptional
27 January 2025
Good value for money
The hotel appeared a bit old from the exterior but our room was actually in an upgraded area of the hotel and was quite comfortable. We even had a view of the old city centre on the hill. The location is fabulous as it's close to the funicular to the old town as well as being close to the city centre and the train station. The staff was very friendly and the breakfast was nice. Overall, great stay!
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
1 January 2025
Great location and service. Ideal for a weekend.
Great location, very quiet, comfortable, modern. Restaurant was very nice with great view of upper old town. Breakfast buffet was like feeding time at the Zoo, not the hotels fault but recommended going early to avoid the rush. Overall a great stay and would highly recommend.
James
James, 2-night trip
10/10 Exceptional
15 December 2024
Great experience
Very nice staff in the desk, cleaners and restaurant.
Henning
Henning, 3-night trip
10/10 Exceptional
24 September 2024
Overall a very enjoyable stay.
Verified traveller
1-night trip
10/10 Exceptional
23 September 2024
Wonderful hotel. Large rooms, great location and very good breakfast.
Clare
Clare, 3-night trip
8/10 Very good
15 September 2024
Nice central location, good breakfast.
Anthony
Anthony, 2-night trip
10/10 Exceptional
24 October 2024
Great hotel in excellent location. Accommodation,food and staff are very good. I will return to this hotel on my next trip to bergamo.
Jim
Jim, 3-night trip
10/10 Exceptional
5 November 2024
Great location, practical rooms which were cleaned daily. Would highly recommend.
Josh
Josh, 3-night trip
10/10 Exceptional
22 September 2024
Lovely hotel, easy walk to the old or new town. Great breakfast
Christopher
Christopher, 1-night trip
10/10 Exceptional
13 September 2024
Good value for money with excellent refurbished rooms
stephen
stephen, 1-night trip
4/10 Fair
16 January 2025
Old and tired
Very average hotel. It might have been good 30 years ago but it is in desperate need of renovation. Everything is old, tired and not very comfortable. Breakfast is average. Overnight parking 25 euros!
NICOLAS
NICOLAS, 1-night trip
10/10 Exceptional
21 August 2024
Excellent location - close to both the Old Town and beautiful central new town.
G
G, 6-night trip
10/10 Exceptional
5 November 2024
Great service all over. Fantastic wiew from room
Jan
Jan, 3-night trip
10/10 Exceptional
17 November 2024
Amazing view through the cafeteria window!!
The hotel has a great location very close to the funicular station! We had to pay for the parking garage overnight other than that everything else was perfect!
Silvia
Silvia, 2-night trip
10/10 Exceptional
29 July 2024
Good hotel, excellent location
Stephen
Stephen, 2-night trip
10/10 Exceptional
17 October 2024
Loved the bathroom!!! Room was spacious, quiet, had everything you need
DRAMOS
DRAMOS, 3-night trip
10/10 Exceptional
12 October 2024
Would recommend
Very friendly staff, room was lovely and spacious. Very well situated a stones throw from Kassiopi beaches. Breakfast was really good and changed daily.
Verified traveller
1-night trip
10/10 Exceptional
21 September 2024
We have gone to Bergamo for a break on several occasions but this was the first stay at the Excelsior San Marco. Would not hesitate to stay again as room, staff and breakfast were all first class.
Derek
Derek, 3-night trip
10/10 Exceptional
13 August 2024
Genuinely nice central hotel
Very nice room, good service, friendly and helpful staff
Mihai
Mihai, 1-night trip
10/10 Exceptional
27 September 2024
Great breakfast. Nice balcony with view over Cittá alta. Staff very friendly and serviceminded. Good location.
Verified traveller
2-night trip
8/10 Very good
22 September 2024
Good location. Modern rooms, comfortable bed. Easily accessible by public transport. Within walking distance from Cita Alta
Lilia
Lilia, 2-night trip
10/10 Exceptional
14 September 2024
A little pricey for an overnight stay. Walkable and safe area. Clean and comfortable!
Mireya
Mireya, 1-night trip
8/10 Very good
7 September 2024
I felt very comfortable at the Excelsior San Marco.