When you stay at THE GENERAL KYOTO Shijyo Shinmachi, you'll be within a 15-minute walk of Nishiki Market and Kawaramachi Street. Also, Kiyomizu Temple and Yasaka Shrine are a short five-minute drive away. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Karasuma Oike Station is 11 minutes and Nijojo-mae Station is 15 minutes.
Languages
Japanese
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Water dispenser
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Pillow menu
Down duvet
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Electronic bidet
Designer toiletries
Hairdryer
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Towels fee: JPY 0 per person, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 2300 for adults and JPY 2300 for children
Children & extra beds
Cots/infant beds are available for JPY 1100.0 per night
Rollaway beds are available for JPY 3500.0 per day
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Also known as
THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto
Frequently asked questions
Are pets allowed at THE GENERAL KYOTO Shijyo Shinmachi?
Sorry, pets aren't allowed.
Is parking offered on site at THE GENERAL KYOTO Shijyo Shinmachi?
Sorry, there's no on-site parking at THE GENERAL KYOTO Shijyo Shinmachi.
What are the check-in and check-out times at THE GENERAL KYOTO Shijyo Shinmachi?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What's the area around THE GENERAL KYOTO Shijyo Shinmachi like?
THE GENERAL KYOTO Shijyo Shinmachi is in Karasuma, a short 4-minute walk from Karasuma Station and 7 minutes' walk from Nishiki Market. Travellers love the hotel's prime location.
THE GENERAL KYOTO Shijyo Shinmachi Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
9 December 2024
Perfect stay
Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stephen
Stephen, 14-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Angelo
Angelo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
All around amazing, would definitely stay there again and recommend it to all my friends
Francesca
Francesca, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Pantelis
Pantelis, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Tyler
Tyler, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Loved the lounge room with free snacks and drinks. Staff is friendly.
Mariola
Mariola, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Jia
Jia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
What a beautiful boutique hotel! The staff were great and very friendly. The room was clean, spacious and updated - and the bed was comfortable. Our favourite part was the bar and snacks that were available in the afternoon/evening plus the breakfast :)
LOURDES
LOURDES, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Evangelina
Evangelina, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
21 May 2024
They had a nice and quiet lounge to relax and enjoy some snacks with the added comfort of reliable internet to do some work. The location is convenient to getting around Kyoto either by walking, bus, or train.
Thao
Thao, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 May 2024
This is a fantastic hotel. The rooms are very new and slightly larger than your standard room in Japan. Beds were comfy, bathroom was spectacular, and the lounge had free drinks and snacks. About a 10 minute walk from the subway. Would highly recommend this place!
Steven
Steven, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Room is large and very clean
Hotel is new
Breakfast quality is good
Will rebook if i revisit Kyoto
Kin Hang
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Mohannad
Mohannad, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
Comfortable, Modern Stay with free drinks!
Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night.
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 March 2024
Diana
Diana, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2024
A wonderful walking area! The staff were the kindest people, and were extremely helpful. They left a lovely birthday note in our room for my husband!
Brandi
Brandi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 December 2023
I found the beds to be too firm, but have found that it is common in Japanese hotels.
Elizabeth
Elizabeth, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 October 2023
As soon as we walked in we got a very warm welcome at the reception. The staff was incredibly friendly and offered to help us with our luggage. During our stay we felt very well taken care of. The hotel itself has a modern look but still had a warm feel. Its about 7 to 10 mins walk to the Nishiki market and again 7 to 10 mins to the nearest subway station. Theres snacks and tea/drinks available in the lounge which were free to have. Id definitely recommend staying here, and I'll becoming back myself in the future.
Amina
Verified Ebookers guest review
10/10 Exceptional
17 October 2023
Excellent hotel. Highly recommend.
Scott
Scott, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2023
Great property.
Lance
Lance, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2023
Emma
Emma, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2023
Catherine
Catherine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 August 2023
Wow wow wow! Above our expectations! The most enjoyable part of the stay is the free afternoon tea time and lounge hours. They offer many options including the "coolish" drinkable ice cream! That was an ace for our kids and us 🤗 the staff here are so friendly and patient. We in general think that Japanese are not that friendly to visitors, but the hotel staff here were very different. They sure know what customers want. We also enjoyed so much about our room. There are many details impressed us. They offered kids slippers which we have never seen before. The location is super convenient and we can walk to almost anywhere.
Le
Le, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2023
The staff members were super helpful and friendly. I need to get a taxi at 5:10am and they reserved one for me. I liked their lounge with complimentary snacks and drinks. The room was so clean and beautifully decorated.