10/10 Exceptional
17 December 2024
Above and beyond!
I can't say enough about the staff! I had an emergent issue that required a delivery of a power wheelchair prior to my arrival and my stress level was huge! I called and spoke with Noria(spelling?) And she immediately made me feel secure in the fact that they not only would receive this very expensive chair but store it securely pending my arrival! I was so comfortable as the staff notified me the chair arrived and was locked in the office! When we arrived to the hotel we received a warm greetings and the staff delivered my wheelchair to my room and helped unbox it and get rid of the trash! I really felt so taken care of! The whole stay was comfortable in all ways! All the front desk staff were warm and friendly as well as helpful with directions and arrangements for taxis! The cleaning staff did a great job and always had a smile! I would highly recomend this hotel to all my friends and clients in the future!
Diana
Diana, 5-night family trip
Verified Hotels.com guest review