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Shangri-La Tokyo

5.0 star property
Luxury hotel with spa, near Tokyo Imperial Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Tokyo

Exterior
Indoor pool, lifeguards on site
Premium bedding, down duvets, pillow-top beds, minibar
Breakfast, lunch, dinner served; international cuisine
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Hot tub
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels
The price is RM3,155
RM4,003 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Imperial Garden View 1 King

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Imperial Garden View 1 King

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Premier Suite, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Shangri-La Suite

Premium bedding, down duvets, pillow-top beds, minibar

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Imperial Garden View King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club, Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Living room

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Imperial Garden View 2 Twins

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Imperial Garden View 2 Twins

Highlights

Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Imperial Garden View Twin

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Deluxe Imperial Garden View Twin

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Tokyo Imperial Palace - 2 min drive - 2.3 km
  • Ueno Park - 4 min drive - 3.9 km
  • Tokyo Dome - 4 min drive - 3.8 km
  • Tokyo Tower - 4 min drive - 4.7 km
  • Tokyo Skytree - 6 min drive - 5.8 km

Getting around

  • Tokyo (HND-Haneda) - 29 min drive
  • Tokyo (NRT-Narita Intl.) - 62 min drive
  • Tokyo Station - 1 min walk
  • Yurakucho Station - 14 min walk
  • Kanda Station - 15 min walk
  • Otemachi Station - 3 min walk
  • Nihombashi Station - 4 min walk
  • Mitsukoshimae Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪京橋千疋屋大丸東京店 - ‬1 min walk
  • ‪スーリヤ 東京八重洲店 - ‬1 min walk

About this property

Shangri-La Tokyo

Shangri-La Tokyo puts you a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at The Lobby Lounge, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour health club are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Otemachi Station is 3 minutes and Nihombashi Station is 4 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (JPY 4500 per day)
  • On-site valet parking (JPY 6500 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Children's books
  • Bed rails
  • Lifeguard on-site

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire

Facilities

  • Built in 100
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

CHI, The Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Lobby Lounge – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Nadaman – This restaurant specialises in Japanese cuisine and serves lunch, dinner and light fare. Open selected days.

Fees & policies

Refundable deposits

  • Breakage deposit: JPY 5000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 7843 per person
  • Airport shuttle service is offered for an extra charge of JPY 3100 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 12650.0 per night

Parking

  • Self-parking costs JPY 4500 per day
  • Valet parking costs JPY 6500 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, mobile payments and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo offer free cancellation for a full refund?
Yes, Shangri-La Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Tokyo?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Tokyo?
Yes. Self-parking costs JPY 4500 per day. Valet parking costs JPY 6500 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Tokyo?
Yes, an airport shuttle is available. The charge is JPY 3100 per person one-way.
What are the check-in and check-out times at Shangri-La Tokyo?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Shangri-La Tokyo and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Tokyo also has an indoor pool and a 24-hour health club, as well as a sauna.
Are there restaurants at or near Shangri-La Tokyo?
Yes, The Lobby Lounge offers international cuisine.
What's the area around Shangri-La Tokyo like?
Shangri-La Tokyo is in Chiyoda, a short 3-minute walk from Otemachi Station and 11 minutes' walk from Tokyo International Forum.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

10/10
Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My daughter (15) and I loved this hotel. The location was incredibly convenient, and the staff was phenomenal. They helped us arrange a lovely harbor cruise and dinner with another family we met with teens at the very last minute. The hotel starts on the 28th floor of the building, so the views of the city from the guest rooms and the breakfast/cocktail lounge are sensational. The neighborhood is also wonderful for morning walks/running. We will definitely stay there again the next time we are in Tokyo.
Heidi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was excellent. Great view of the city. Service was top notch. Centrally located near Tokyo station. Plenty of food options.
Tony, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Theodis Nathaniel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Shangri-La never disappoints with their service
Staff was very friendly and professional with my requests. From laundry to concierge to bell services, they were attentive and quick to service. The staff at the restaurant was also very attentive and great at remembering what I liked to drink for breakfast.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.
Joby, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Toshiki, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Veronica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best stay in Tokyo
Excellent hotel with the best and most helpful staff.
Alla, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Clay, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms
Clay, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location close to Ginza and other shopping locations. Walkable and also close to the Imperial residence
Gabriel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

A lovely property
A lovely hotel very close to Tokyo central station and conveniently located beside the airport limousine bus service. 5 star quality and service throughout the property, A little curiously, there was a small surcharge for entering the hotel bar when they had a live performer there.
Daniel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I stay Shangri-La Hotel Tokyo every time I go to Tokyo. This time I booked a room with Horizon Club access. Check-in, cocktail time and breakfast were all enjoyed in a different atmosphere than usual.
Yoko, 1-night family trip
Verified Expedia guest review

8/10 Very good

Excellent rooms. Food options are limited and not up to the standards of the rest. Gym is pathetic.
Alon, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Spencer, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best 1st class
Mickey, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Iain, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel, wonderful services staff, very impecable property. Amazing ending December 31 2022. This people from the hotel were extraordinary adorable!!!!!
Verified Expedia guest review

10/10 Exceptional

Perfect stay
Verified Expedia guest review

10/10 Exceptional

This was our first visit to Japan and we have traveled extensively in the past ten years. Friends recommended Shangri-La so we stayed overnight when we landed in Japan before heading to Kyoto and Hiroshima. We checked back into Shangri-La at the end of our trip for three more nights in Tokyo before flying back to the US. The positives about this hotel are too numerous to mention. The service provided by every member of the staff is impeccable…truly next level. The hotel facilities are beautiful and perfectly maintained. As newcomers to Japan, we hadn’t known in advance how much we’d rely on the bullet trains to move around the country and Shangri-La is right next door to Tokyo Station (the hotel lobby is on the 28th floor so it’s high above the bustle of the street and the trains…and the views are wonderful!) so it’s location is excellent! The concierge is incredibly helpful in planning dinners and guided tours and the hotel restaurants are excellent if you want to dine in. Shangri-La is a six star hotel on every dimension. We’ll be back!!
Joanne, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great for lux and easy access to Tokyo station.
Renee, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall the property is beautiful and impeccable, which one would expect from Shangri-La. I had been trained/treated by other Shangri-La hotels with small daily touches such as chocolates, notes, etc.. There were no such daily gifts at this Tokyo hotel which seemed like a small miss. That said on the negative side, the cleaning staff bent a new USB cable that was left plugged into the outlet and we were not notified. Fortunately we were able to straightened and it still worked.
Ed, 2-night family trip
Verified Expedia guest review

4/10 Fair

Check in was ok, but both restaurants were closed and i was not told nor offered any compensation to make up for it. Room service food was really poor. Internet and airplay was really glitchy. Spa was lovely and frankly the best part of the stay.
Sophy, 3-night trip
Verified Expedia guest review