Port of Genoa Cruise Ship Terminal - 12 min walk - 1.1 km
Aquarium of Genoa - 13 min walk - 1.2 km
Old Port - 14 min walk - 1.2 km
Genoa Port Center - 19 min walk - 1.6 km
Piazza de Ferrari - 2 min drive - 2.4 km
Getting around
Genoa (GOA-Cristoforo Colombo) - 16 min drive
Genoa Piazza Principe Station - 3 min walk
Genoa Rivarolo Station - 7 min drive
Genoa Via di Francia Station - 24 min walk
Restaurants
Trattoria dell'Acciughetta - 6 min walk
Bar Cavo - 6 min walk
La Focacceria di Teobaldo - 6 min walk
Hb Cafè - 5 min walk
E Prie De Ma - 4 min walk
About this property
Hotel Galles
Hotel Galles offers a great location, putting you within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 20.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Bar/lounge
Room service
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 5 for children
Renovations and closures
This property will be closed from 22 October 2023 to 31 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 20.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Galles Genoa
Galles Genoa
Hotel Galles Hotel
Hotel Galles Genoa
Hotel Galles Hotel Genoa
Frequently asked questions
Is Hotel Galles currently open?
This property will be closed from 22 October 2023 to 31 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Hotel Galles offer free cancellation for a full refund?
Yes, Hotel Galles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Galles?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Galles?
Yes. Self-parking costs EUR 20.00 per day.
What are the check-in and check-out times at Hotel Galles?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What's the area around Hotel Galles like?
Hotel Galles is a short 3-minute walk from Genoa Piazza Principe Station and 12 minutes' walk from Port of Genoa Cruise Ship Terminal.
Hotel Galles Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
5.8/10
Amenities
6.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
4/10 Fair
20 August 2022
The front desk staff were very friendly and helpful.
What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep.
Horrible smell was in the room when we first got in.
No parking as advertised. Have to leave you car in a public car park. This can get very expensive.
Hotel is close to everything but in a filthy area of the city.
Paul
Paul, 1-night romance trip
Verified Expedia guest review
6/10 Good
14 August 2022
Gabriela
Gabriela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 July 2022
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
TamRea
TamRea, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 July 2022
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
Keisha
Keisha, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 May 2022
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
Simon
Simon, 1-night trip
Verified Expedia guest review
8/10 Very good
1 May 2022
Fatemeh
Fatemeh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2020
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
9 October 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
5 April 2019
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 January 2019
Very good hotel. Just a few steps to Principe station and Flixbus stop. Perfect location for the transfer passangers to spend a night. Big, clean and spacious room. Very nice, polte and helpful lady on reception. It was very quite at night in my room. I will stop here again in the future. Thank you!
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
22 December 2018
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
16 December 2018
Hotel Galles +++
Great location in the Centro Storico of Genoa, great price.
Barry
Barry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2018
Hotel Galles +++
Nice place, great central location, friendly staff, great price.
Barry
Barry, 2-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2018
We stay at this hotel for one night after disembarking a cruise ship as it’s location right next to the cruise terminal was perfect.
The hotel location is just across the road from the cruise terminal and a metro station and the main train station are only a short walk away.
The hotel itself was fine for just one night. The rooms are basic and the beds aren’t great. They squeak and you can feel the springs. The room had a tv which doesn’t have any English channels. There is also a fridge in the room which wasn’t plugged in. Therefore the room would be basis at best.
We didn’t have breakfast, we only popped down for a coffee which we were charged €1 for each. The cold buffet breakfast was laid out and seemed to consist mainly of sweet cakes, bread and meat.
We wouldn’t chose to stay here again but the location is perfect for the cruise terminal.
Welltraveled
Welltraveled, 1-night trip
Verified Ebookers guest review
8/10 Very good
30 October 2018
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
4 October 2018
Kai Ning
Kai Ning, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 October 2018
Nice hotel with excellent location
Staff was very helpful and friendly. The location is very close to the tourist attractions. Good variety of restaurants and cafes nearby. The bedroom was good and so was the bathroom facility. Overall i will go back to this hotel if I visit Genova again..my experience and stay was lovely.
Azaz
Azaz, 2-night trip
Verified Expedia guest review
8/10 Very good
3 September 2018
Nice hotel close to MSC cruise port and train station
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
24 August 2018
Hotel Galles Family Stay
The hotel itself was decent. However, during our stay the AC didn't work, the refrigerators were all broken and the wi-fi connection was extremely poor. The staff was great and friendly. Also, the condition of the hotel was nice. The geographic area was iffy.
Celia
Celia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2018
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 May 2018
Nice hotel in Genoa. Not a great location. One car space only for all hotel.
Fernando
Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
21 April 2018
Handy & well priced
The hotel is right opposite the cruise terminal and 5mins walk from the main train station & airport bus. There's a metro station next to hotel too.
The hotel is not modern but its comfortable enough given the price paid.
Toiletries and towels are provided but there's a lack of power sockets in the room so i had to charge my phone using the shaver socket in the bathroom which wasnt ideal.
The staff are very friendly and helpful with a good level of english spoken. They were great at recommending local restaurants to eat in that i would never have found otherwise.
Overall good value for the money.
William
Verified Hotels.com guest review
8/10 Very good
18 November 2017
Nice hotel
Excellent staff and great local information.easy walk into city center
Easy access to cafes and restaurants etc
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
20 July 2017
Poor room I'm afraid. How is it 3 stars!!!
Not what we expected. Very poor. Customer service was OK but the room was appalling. No air con and no shower door. No other rooms available and we had to make do after a long day travelling from Monaco. Good location but poor room conditions and not even up to Travelodge standards.
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 June 2017
Hospitable Galles
The price was very reasonable, and the staff friendly. The room was nice and clean. The Hop on and Off
tour bus stop is close by.