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Citrus Hotel Cardiff by Compass Hospitality

3.0 star property
City centre hotel, steps from Cardiff International Arena

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Photo gallery for Citrus Hotel Cardiff by Compass Hospitality

Interior entrance
Hypo-allergenic bedding, blackout curtains, soundproofing
View from property
View from property
Exterior
In the heart of Cardiff, Citrus Hotel Cardiff by Compass Hospitality offers a warm welcome with helpful staff. Connect to in-room WiFi, enjoy coffee or tea in the lobby and take advantage of luggage storage for a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Pets allowed
  • Laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Hypo-allergenic bedding, blackout curtains, soundproofing

Standard Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, soundproofing

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for (Top Floors) Deluxe King room with view

Hypo-allergenic bedding, blackout curtains, soundproofing

(Top Floors) Deluxe King room with view

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for (Top Floors) Deluxe Twin room with view

Hypo-allergenic bedding, blackout curtains, soundproofing

(Top Floors) Deluxe Twin room with view

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, blackout curtains, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Portable fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Reception

easyHotel Cardiff

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.4 out of 10, Very good, (1423)
The price is RM168
RM202 total
includes taxes & fees
24 Mar - 25 Mar
easyHotel Cardiff
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About the area

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Cardiff International Arena - 1 min walk
  • St. David's - 8 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 11 min walk
  • Bute Park - 15 min walk

Getting around

  • Cardiff International Airport (CWL) - 32 min drive
  • Bristol International Airport (BRS) - 79 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 8 min walk
  • Cardiff (CFW-Cardiff Train Station) - 8 min walk

Restaurants

  • ‪Bru Coffee & Gelato - ‬2 min walk
  • ‪YO! Sushi - ‬3 min walk
  • ‪The Place to Eat in John Lewis - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Nando's - ‬4 min walk

About this property

Citrus Hotel Cardiff by Compass Hospitality

Citrus Hotel Cardiff by Compass Hospitality offers a great location, putting you within a 15-minute walk of Principality Stadium and Cardiff Castle. Also, Cardiff Bay and Cardiff University are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Polish, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 12.00 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Renovations and closures

This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).
This property will be closed from 27 November 2023 to 1 October 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Parking

  • Self-parking costs GBP 12.00 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Hotel Compass Hospitality
Big Sleep Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Big Hotel Sleep
Big Sleep Cardiff
Big Cardiff Hotel Sleep
Big Sleep Hotel
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Citrus Hotel Cardiff Compass Hospitality
Citrus Cardiff Compass Hospitality
Big Sleep Hotel Cardiff by Compass Hospitality
Citrus Carff Compass Hospital
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Is Citrus Hotel Cardiff by Compass Hospitality currently open?

This property is closed from 1 October 2024 to 31 December 2025 (dates subject to change).

Does Citrus Hotel Cardiff by Compass Hospitality offer free cancellation for a full refund?

Yes, Citrus Hotel Cardiff by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citrus Hotel Cardiff by Compass Hospitality?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Citrus Hotel Cardiff by Compass Hospitality?

Yes. Self-parking costs GBP 12.00 per night. Parking spaces may be limited.

What are the check-in and check-out times at Citrus Hotel Cardiff by Compass Hospitality?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Citrus Hotel Cardiff by Compass Hospitality?

No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.

What is there to do at Citrus Hotel Cardiff by Compass Hospitality and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Citrus Hotel Cardiff by Compass Hospitality like?

Citrus Hotel Cardiff by Compass Hospitality is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Principality Stadium.

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Citrus Hotel Cardiff by Compass Hospitality Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff , convenient for location & lovely breakfast
Karen, 1-night trip

8/10 Very good

Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Euryn, 2-night trip

10/10 Exceptional

First time staying at this property, spacious room ,clean , staff were amazing ,nothing was too much for them, breakfast was also good and plenty of choice.
Dilys, 3-night trip

10/10 Exceptional

The property was very central everything within walking distance, staff very friendly immaculate room happily stay again
Michelle, 3-night trip

8/10 Very good

Hotel was right next to the arena so that was great!
Tara, 1-night trip

8/10 Very good

Good spot walking distance into city mall.
Perry, 1-night trip

8/10 Very good

Comfy Bed
Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.
Gail, 1-night trip

8/10 Very good

Citrus is easy to find & is a great hotel with far more potential. The rooms are a good size with decent en-suite bathrooms & the beds are exceptionally comfortable.
Gareth, 2-night trip

10/10 Exceptional

Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended
Elle, 1-night trip

10/10 Exceptional

very good stay
The hotel is clean, the staff is fantastic. Don't expect it to be fanzy, it's very simple but the price is very good.
Alessio, 1-night trip

8/10 Very good

Friendly staff at reception and a big, clean room. Thank you!
Anthony, 1-night trip

6/10 Good

We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Karen, 1-night trip

10/10 Exceptional

It was good for a night out in Cardiff
Emily, 1-night trip

10/10 Exceptional

Fab place to stay for shopping or a night out.
Lovely hotel. Very central and breakfast was yummy. Perfect for a girls trip away. We drive due to rail stiles but it is also a close walk from the train station.
Gillian, 1-night trip

10/10 Exceptional

Had a great stay but there was a lot of noise
Bobbieleigh, 2-night trip

10/10 Exceptional

This is a modern hotel, but I had a rate that was comparable to a hostel.
STEVEN, 2-night trip

10/10 Exceptional

Really helpful & friendly staff. Very good value.
1-night trip

10/10 Exceptional

Excellent
Very close to venue for show. Staff was very friendly & polite.
Helen Claire, 1-night trip

8/10 Very good

The staff were friendly and helpful. The room was spacious and clean. The bathroom was clean. Would recommend to people.
Gemma, 4-night trip

8/10 Very good

Good base for weekend trip to watch the rugby. Nothing fancy and a little worn but clean and friendly staff and good shower pressure.
Emma, 1-night trip

8/10 Very good

Good room could do with more cleaning

10/10 Exceptional

Cheap and cheerful
Anne-Marie, 1-night trip

4/10 Fair

Very basic hotel. Breakfast awful: avoid.
James, 1-night trip

8/10 Very good

Room was clean, very warm as no windows opened and no air con but had a fan, room smelt damp but bed was super comfy, hotel was quiet and soundproofed rooms Would stay again
Sally, 1-night trip

8/10 Very good

We have been recently stayed in the hotel and checked in by member of staff Andrea who has excellent customer service, who has knowledge of needs and requirement of the guest. Who she go above and beyond for us. Our stayed been great due to her service😊😊😊
Shilu, 1-night trip