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The New London Carlton Hotel & Service Apartments

3.0 star property
Hotel with restaurant, near Regent's Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The New London Carlton Hotel & Service Apartments

In-room dining
Front of property
Living area
In-room safe, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Airport transfer
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Self-serve laundry

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms

View from room

Apartment, 2 Bedrooms

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
120 Maida Vale, London, England, W9 1QA

What's nearby

  • Regent's Park - 5 min drive
  • Marble Arch - 6 min drive
  • Hyde Park - 6 min drive
  • Oxford Street - 7 min drive
  • Kensington High Street - 10 min drive

Getting around

  • London (LTN-Luton) - 35 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Farnborough (FAB) - 54 min drive
  • London (LCY-London City) - 74 min drive
  • Gatwick Airport (LGW) - 105 min drive
  • Brondesbury Station - 19 min walk
  • West Hampstead Overground Station - 21 min walk
  • West Hampstead Thameslink Station - 25 min walk
  • Kilburn High Road Overground Station - 6 min walk
  • Kilburn Park Underground Station - 7 min walk
  • Maida Vale Underground Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪Chaiiwala - ‬5 min walk
  • ‪The Elgin - ‬7 min walk
  • ‪Kish Restaurant - ‬2 min walk
  • ‪GAIL’s Bakery - ‬7 min walk

About this property

The New London Carlton Hotel & Service Apartments

When you stay at The New London Carlton Hotel & Service Apartments, you'll be within a 10-minute drive of Marble Arch and Hyde Park. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights. Public transportation is only a short walk: Kilburn High Road Overground Station is 6 minutes and Kilburn Park Underground Station is 7 minutes.

Languages

Arabic, Bulgarian, English, French, Italian, Latvian, Polish, Romanian, Russian

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 20 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 48 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 40 (subject to availability)

Parking

  • Self-parking costs GBP 20 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

New London Carlton Hotel Service Apartments
New London Carlton Service
New Carlton Service
The New London Carlton Hotel & Service Apartments Hotel
The New London Carlton Hotel & Service Apartments London
The New London Carlton Hotel & Service Apartments Hotel London

Frequently asked questions

Does The New London Carlton Hotel & Service Apartments offer free cancellation for a full refund?
Yes, The New London Carlton Hotel & Service Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The New London Carlton Hotel & Service Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The New London Carlton Hotel & Service Apartments?
Yes. Self-parking costs GBP 20 per day.
Is an airport shuttle service offered by The New London Carlton Hotel & Service Apartments?
Yes, an airport shuttle is available. The charge is GBP 48 per person one-way.
What are the check-in and check-out times at The New London Carlton Hotel & Service Apartments?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability).
What is there to do at The New London Carlton Hotel & Service Apartments and nearby?
The New London Carlton Hotel & Service Apartments has a garden.
Are there restaurants at or near The New London Carlton Hotel & Service Apartments?
Yes, there's an on-site restaurant.
What's the area around The New London Carlton Hotel & Service Apartments like?
The New London Carlton Hotel & Service Apartments is in City of Westminster, a short 6-minute walk from Kilburn High Road Overground Station.

The New London Carlton Hotel & Service Apartments Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Good

Unfortunately I had to cut my stay short because of the dreaded virus . Room was great
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nine
Always good
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great!!
Great staff, comfy and affordable
Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great stay, but not happy with luggage collection
We are happy with the stay, We are very disappointed that luggage store is advertised, but every Friday when collecting, I am made to feel that I am inconveniencing the lady who is sitting at the reception, just by the comments that were made by her. I hope next Friday I will be met by a more friendly manner.
Vanessa and Sherwyn, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful
Carlos, 2-night family trip
Verified Hotels.com guest review

6/10 Good

7 day stay
Comfortable room with kitchen but very run down Carpet is filthy and probably never cleaned. Only dirty chair to sit, so I used a towel over it. There is no desk, only a highly side board, so couldn’t write sitting on the chair. No breakfast available to buy even though a full restaurant is advertised in the hotels.com listing. Staff not party friendly. I understand the hotel is shutting down soon - about time!.
Naheed Atiq, 6-night trip
Verified Hotels.com guest review

6/10 Good

Sadia, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was good enough for a one night stay over. The glass shower door in our bathroom was not closing properly, resulting in some flooding in the bathroom. The kitchen was also down. Other than that, the room was clean and warm. The hotel is also accessible via the Underground.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Missed Opportunity
This hotel could be a little gold mine! In the heart of Maida Vale and near some nice restaurants and the tube etc. You can be in the West End in 15 minutes It is a such a shame it is so run down and needs so much work.Our room was ok but not very clean and poorly equipped. There was a kitchen but nothing in there to make it functional, not enough cups or glasses, cutlery etc. The bed and towels were clean and beds comfy, but the whole place needs a refurb, the shower was mouldy and the walls and carpets marked. Most annoying was that the curtains didn't fit the windows! There is no public area to the hotel - no bar or restaurant or even a toilet available so don't plan to do anything but sleep there. The hotel is quite a noisy building - we could hear other toilets being flushed, the lift and people talking. Staff were pleasant and parking is secure, if not on the expensive side for this part of London. If you managed to pay about £40- 50 per night for a room it would be a fair price, I have stayed in better Premier Inns and Travelodges.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Satisfied
HATIM, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Location was great for me. Staff are very helpful and friendly.
2-night family trip
Verified Expedia guest review

4/10 Fair

Alexander, 2-night business trip
Verified Hotels.com guest review

6/10 Good

These apartment unit fit 5 people comfortably but some of the items were not working. For example, the refrigerator and microwave. It is a little out dated and the sheets were stained. The person that checked me in was a not as friendly. Overall the location is great. We walked to a few restaurants, bar, store and starbucks. It was doable for one night.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Very warm cordial staff. Clean rooms, clean sheets, quiet and serene environment.
Umaru, 4-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very helpful specially the receptionist called “Youssif” Location of the hotel was okay, a little bit far from center but its good Phone was out of service so couldn’t call reception Not all sockets were functioning for charging the phone or turning on the hair dryer Price expensive for what they have BUT clean and nice hotel overall, I would recommend it when prices are a little bit lesser
3-night business trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

We noticed a lot of grime in the bathroom and kitchen area, we had to clean this ourselves as we had 2 young children with us. Because of this we decided not to eat breakfast there that we pre paid for. They have me £20 off the £30 parking charge. But felt they could of gone a bit further. The staff were understanding, but there was no one of authority around to discuss this with.
Simon, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Really, really bad hotel. Stay away from this.
I would strongly recommend not to book at this hotel. I made the mistake of paying in advance for four nights; if we could, we would have left immediately and found an other hotel. The hotel is in really bad shape, and the breakfast was terrible. The first night my two daughters and I had to share a bed because the extra bed we had was impossible to sleep in. There was no air condition and it was very warm, and we had almost no sleep at all that night. I should add that most of the employees were polite and friendly. I think they understood that we were extremely dissatisfied.
Haavard, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The room was extremely dated; the bed base looked like it had be reclaimed from a flood due to water marks all along the base rising approx 10 inches; there were hairs in the bed when I lifted the duvet cover as well as on the floor in the bathroom. It really needs updating and renovating, very tired ... nothing new about it as the name suggests! The breakfast options were extremely limited and there was no alternative milk other than diary. The staff however were attentive and amenable and whilst they were unable to sort things out on the day, were courteous.
Charlie, 1-night trip
Verified Expedia guest review

8/10 Very good

Although the room was small, it was well equipped. The staff were very pleasant.
Fia, 1-night family trip
Verified Expedia guest review

2/10 Poor

They overbooked and upon arrival at 1130pm had no room for us leaving us stranded in London. A huge compensation request follows.
1-night trip
Verified Expedia guest review

6/10 Good

Needs refurb
Annoyingly. Had to leave £100 deposit as no photo ID as not told I’d need it. Have to wait up to 10 days for return??? Nice bed but bit shabby. Near tube.
Michael, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and spacious room
Efficient and friendly check-in. Room clean and well appointed. Slight signs of wear but good quality linen and a comfortable bed ensured a pleasant night. Complimentary breakfast was a limited offering, but the coffee was good
Julian, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Service great. Shower in room 15 could do with a revamp. Good location, reasonable cost, although full breakfast should be included, gather than at extra cost. Will use again. Thanks
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review