Eaton Square Hotel

2.5 star property
Stay connected to what matters while you explore iconic London landmarks like Buckingham Palace nearby.

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March 2025

Photo gallery for Eaton Square Hotel

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds
Coffee and/or coffee maker
Front of property
Property entrance
Staircase

Reviews

4.8 out of 10

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room, Private Bathroom (external)

Highlights

Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Detached private bathroom
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
50 Ebury Street, London, England, SW1W 0LU

What's nearby

  • Victoria Station Travel Information Centre - 7 min walk
  • Buckingham Palace - 15 min walk
  • Hyde Park - 17 min walk
  • Big Ben - 5 min drive
  • Trafalgar Square - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London (LCY-London City) - 52 min drive
  • London (LTN-Luton) - 75 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • London (STN-Stansted) - 83 min drive
  • London (SEN-Southend) - 95 min drive
  • Battersea Park Station - 5 min drive
  • London (ZEP-Victoria Train Station) - 7 min walk
  • London Victoria Station - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Sloane Square Underground Station - 11 min walk
  • Hyde Park Corner Underground Station - 16 min walk

Restaurants

  • ‪Victoria Railway Station - ‬3 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪The Clermont Hotel, Victoria - ‬6 min walk
  • ‪Leon - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Eaton Square Hotel

Eaton Square Hotel offers a great location, putting you within a 15-minute walk of Buckingham Palace and Victoria Station Travel Information Centre. Also, Hyde Park and Big Ben are a short five-minute drive away. The property is only a short walk to public transportation: Victoria Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from noon - noon
    • The check-in location differs from the property location; go to: [Tophams Hotel, on 24-32 Ebury Street]
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 21-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 25 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 per person

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for GBP 50.00 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Eaton Square Hotel London
Eaton Square Hotel
Eaton Square London
Belgravia Mews Hotel London
Eaton Square Hotel London, England
Eaton Square Hotel London
Eaton Square Hotel Hotel
Eaton Square Hotel London
Eaton Square Hotel Hotel London

Frequently asked questions

Does Eaton Square Hotel offer free cancellation for a full refund?
Yes, Eaton Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eaton Square Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Eaton Square Hotel?
Sorry, there's no on-site parking at Eaton Square Hotel.
What are the check-in and check-out times at Eaton Square Hotel?
You can check in starting at 2 PM. Check-out time is 11 AM. Express check-out is available.
What's the area around Eaton Square Hotel like?
Eaton Square Hotel is in London City Centre, a short 7-minute walk from Victoria Underground Station and 15 minutes' walk from Buckingham Palace.

Eaton Square Hotel Reviews

Reviews

4.8

5.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Very good

Great location right down the road from Victoria station and friendly staff who allowed us to check in early as our room was ready. The room was comfortable with a nice bathroom facilities. The breakfast was minimal in what was left at 9 am, with breakfast finishing at 10 am.
2-night trip with friends
Verified Expedia guest review

6/10 Good

Our experience and stay in the Eaton square hotel are understandable with the hotel being under new management and undergoing slow but steady upgrades a renovations good luck
2-night trip
Verified Ebookers guest review

8/10 Very good

6-night trip
Verified Expedia guest review

6/10 Good

New management saved us
Previous management took our money and ran. Overbooked shabby hotel with tiny rooms. Building owner brought in their staff to help us at the hotel next door, Topham Hotel and they were fabulous, Christina and Anna thank you for your hospitality.
Carol, 5-night romance trip
Verified Hotels.com guest review

2/10 Poor

Would not stay here again, nothing like the pictures shown!
DD, 1-night trip
Verified Expedia guest review

2/10 Poor

The location doesn't make up for the rest
On check in, the agent tried to upsell me to the "sister" hotel (where the service desk is) stating that the other hotel was "much nicer". When I turned them down they took me to a basement room in the Eaton Square building down the street. WiFi was sketchy and didn't cover the whole room. Later I discovered there were no towels, and phoned the desk. They told me to go back to the other hotel to collect my own towels. There were cobwebs on the lights, and very dirty grout in the shower. The carpet on the stairs to the room is frayed, and the paint on the walls throughout is old and chipped. The kicker was listening to the rats in the walls. I'm not making that up -- I took a video of the sounds.. chewing and chirping. On the other hand, the location is great. I could walk everywhere I needed to be. That said, I wouldn't stay here again.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Absolutely terrible - en-suite is a dirty smelly wet cupboard- literally- no cover over the mattress under sheet the throw had a suspicious stain on it flaking pint no head board - will never use again
Stephanie, 1-night trip
Verified Expedia guest review

2/10 Poor

The only positive about this hotel is the proximity to Victoria station. Otherwise, 1. The reception is not manned by an actual person at 8pm. You need to walk 5 doors down the street. 2. The room I was eventually shown was down in a deep, narrow stairwell to the basement. 3. The furniture in the room was old, dated and mismatched. 4. I did not see any amenities i.e. tv 5 The bathroom was not worth looking at. 5. No WiFi The sister hotel 5 doors down the street was the Tomphas I believe. I was offered a room there as an alternative. 1. The staff were cold and sulky 2. The room was on the ground level but one had to walk down a narrow, winding corridor, littered with vacuum cleaners, tools and other debris. 3. The furniture and bathroom was a bit better however there were stains everywhere, mould, marked walls and the 'twin bed' were two single beds that separated if you leaned on the middle. 6. I inquired about the tv not working. The gentleman receptionist told me he'd send a technician. 45mins later the female receptionist tells me that tv is out in the whole building and wouldn't be fixed until the morning. She was quite unapologetic. 7. They had the gall to charge me an extra £100 for the change. So i paid approx $260 to sleep in a filthy, cramped dump. 8. Yes, an 8th: No hot water in the shower so i bathed from the sink, standing on the floor.
Robert, 1-night trip
Verified Expedia guest review

2/10 Poor

Diane, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel is excellently situated, and the service was adequate, it is just showing its age 😀
Karen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

very disappointing experience
I stayed for one night at this hotel instead of five I had originally planned. First room they gave me, had an electricity malefaction (couldn't turn on the lights). Second room was very small with no bathroom inside!!!! Third room was down the basement, dirty bathroom, dirty bed sheets, even something that looked like blood stain on the wall!!!! I have pictures to prove all I am saying. And I was paying for a big double room with bathroom, view, etc I understand they have one or maybe two renovated rooms, they show on internet sites, bur the rest of the hotel is old, dirty, overpriced.
JOANNA, 5-night trip
Verified Expedia guest review

2/10 Poor

Absolute nightmare and disgusting hotel
This hotel is a disaster!!! Every single time I passed through the lobby someone was complaining about something (dirty, doesn't match the pictures, washroom is not connected, no wifi). Personally from our experience the first room we were put in did not have Air conditioning or wifi. The room was dirty and grungy. The shower had mold on every wall. We requested a different room and that room was just as dirty with a broken A/C unit. Tiles in bathroom were also dirty. By far the most disgusting thing was a blood stain on the wall in plain site. The only great thing about this hotel was the night manager Andrew. He was so helpful and did everything he could for us to make the stay bearable. I never been in a hotel this bad before in my life. I hate doing reviews but I needed to let the public know so they do not spend a lot of money on a half a star hotel.
Coirey, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Place was a dump. I understand you get what you pay for but good grief. Immediately saw AC hadn’t worked in what was probably years. There was a bandaid on one of the walls. Place looked dirty from top to bottom. We considered just eating the money and finding another place - but for tourists, it’s location in central London was too good. We used it only for sleeping, and even that was too much.
3-night trip
Verified Expedia guest review

2/10 Poor

Not like the pictures
The one big positive about this hotel was the location. One block from Victoria station, and close to Westminster Abbey/Buckingham Palace. However, I would definitely recommend finding another place to stay. The room was in poor condition, with several outlets not working, and stains on the celing and walls. There were a shower and sink in the room, but the water temperature would change without warning. But probably the most frustrating part of this experience was that the pictures of the room were not reflective of the room itself. It was much smaller and significantly less clean than in the pictures presented. Finally, the room was extremely hot. We had the window open all the way, but as the rooms are on the second and third floors, they are extremely warm.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Close to Victoria theater
Short, lovely walk to the theater. Plenty of pubs and restaurants nearby.
Roy, 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible room with poor service (and no WiFi)
I will preface this by saying that I understood this to be a tiny room with little else than a bed, bathroom, and WiFi. This would be perfectly fine for me as I was just looking for a place to spend one quick night. However, the tiny room was in very poor condition. The carpet looked so dirty I did not want to step on it without shoes, the bathroom was shockingly tiny - the shower was so small I couldn't even bend over in it - and the shower door actually stuck so I was trapped inside for 5 minutes before I could finagle it open! The bathroom door seemed to be made of cardboard it was so flimsy and would not even stay shut. The window would also not latch shut. There was no elevator or anyone who could help me bring my bags up the stairs. The worst part was that there was NO WIFI in the room the whole time. As a traveler with no cell phone coverage, this was a must. The reason for no WiFi, according to the error message I received, was because no one had paid the bill. No phone in the room to call reception (which wasn't even in the same building) so I had to walk down the block to speak with someone. I tried to talk to someone at the reception in the other building and they dismissed it and said I could use the WiFi there - but I needed to reach my travel partners overnight and in the morning. The room also had incredibly thin walls so I couldn't sleep all night with the inexplicable crashing sounds coming from upstairs. Room was worth maybe $50, not anything like I paid.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location for train station which is why we choose this hotel. Check in was at another hotel up the road. Got the option to pick a room. Room was ok, fine for an overnight stay. Shower had nice hot water. Shower gel and soap supplied. Check out was early due to train so 24h manned reception was beneficial for us. Member of staff on reception was helpful and polite. Only issue was the bed. Broken slates meant we had to sleep the other way round but no massive issue for one night stay. Overall an ok hotel room, if it’s location you are looking for this is great!!
Jenna, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Julie, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This hotel is appalling !
1-night business trip
Verified Hotels.com guest review

2/10 Poor

This location should never be permitted to operate as a lodging. Three flights of stairs without a lift? Come-on, we are in 2018 not 1818.
4-night trip
Verified Expedia guest review

8/10 Very good

Ok for friends or couple quick stay
Strange set up. It's a single wide five story building in the middle of a long row of buildings. The office (check in) is in the Tophams Hotel about 10 doors down. The room was small and clean, it was ok. The main hallway had water damage and peeling paint. Breakfast is in the Tophams and was pretty good.
Stacy, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Pigsty
It was awful: grumpy staff, a disgusting room, smelly and shabby corridors and room, broken sink, damaged furniture and damp! I would never stay in this hotel again. This hotel should be removed from Hotels.com as it is a pigsty!
Verified Hotels.com guest review

2/10 Poor

Overpriced and dilapidated
Awful hotel, I've stayed in nicer hotels in London for half the price.
1-night trip
Verified Expedia guest review

4/10 Fair

Could do so much better.
Disappointed to be in central London with such poor accommodation considering the photos that made it look so nice.
Verified Hotels.com guest review

4/10 Fair

Appalling - don't even consider it!
Wouldn't recommend this hotel at all. Doesn't look anything like it does in the photos they advertise - reality is it's old and in poor condition. They put me in a single room instead of the double booked and when I queried it offered me a double that had a bed totally sunken in the middle. Bathroom was portacabin style, all plastic, bits falling off, tiny shower cubicle, toilet with bits chipping off, I could go on and on. Staff are rude (receptionist didn't look up when I walked up to the check in counter and just said 'yes?' instead of any kind of normal, friendly greeting), unhelpful and customer service is very lacking - sat in the breakfast room for 20 minutes this morning waiting to be asked if I wanted tea or coffee, no one came over so I left - the lady on reception asked if I was already finished and I said no one is serving to which she shrugged. Thoroughly unimpressed and will never return.
Verified Hotels.com guest review