2/10 Poor
12 January 2025
Do not stay here
Booked the room & went to location. No front desk. No directions after booking room. Asked people that came out the gate what we needed to do. They stated they had the same issue with no information on how to get in the room & it took a while for them to get the codes. They gave me a number to call. Called the number & went to voice mail. After an hour standing outside, I chatted with one of your representative & she was so helpful of getting in touch with the people of the property. They finally sent the link & instructions in a text in which they never did until the representative got in touch with them.
mario
mario, 2-night trip
Verified Hotels.com guest review