2/10 Poor
10 November 2024
PROPERTY SHOULD BE SHUT DOWN!!!!!
The property was awful the room stank of mildew and mold. There were dead bugs on the floor hair in the tub stains on the shower curtain, as if bugs were being smashed with the shower, curtain holes and stains on the walls and the ceiling a door with a rickety Latch to keep the person next-door out of the room with a nasty chair in front of it with stains on it. Unsavory individuals who were allowed smoking some type of substance outside of the room next to the room I was given to. I sat outside in my car and called hotels.com to get a refund. Call the next day the manager of the property states that I was there about an hour and that he would only refund me one day because I was there for about an hour. I was not in the room for an hour. I was in the room for about four minutes to spray it down with alcohol and attempting to make it inhabitable. The remainder of the time I was in my car on the phone with a representative from hotels.com! The location was unacceptable, nasty vile smelling and unsavory, and unsafe for a single woman traveling alone! I will no longer be using hotels.com because of the fact that they allow properties like this to stay on their website and not give back refunds to individuals like me!!!!!!!!!!!!!
Chandra
Chandra, 2-night trip
Verified Hotels.com guest review
