Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Mall of the Emirates

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Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Exterior
Lobby
Exterior
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Located near Ski Dubai, Sheraton Mall of the Emirates Hotel, Dubai offers a luxurious retreat. Relax at the rooftop terrace or indulge in Turkish cuisine at one of two restaurants. With free WiFi and a garden on site, this hotel also features Shine Spa for body treatments and facials. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Ski facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free beach shuttle
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is RM514
RM653 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 17 of 17 rooms

Deluxe Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 145 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 153 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 143 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 2 min drive - 3.1 km
  • Wild Wadi Water Park - 3 min drive - 3.4 km
  • Burj Al Arab - 4 min drive - 3.8 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 51 min drive
  • Mall of the Emirates Station - 5 min walk
  • Mashreq Metro Station - 18 min walk
  • Equiti Station - 21 min walk
  • Free beach shuttle

Restaurants

  • ‪Arabica - ‬16 min walk
  • ‪Texas De Brazil - ‬1 min walk
  • ‪ايت جريك - ‬1 min walk
  • ‪The Hummingbird Bakery - ‬16 min walk
  • ‪L'Eto - ‬16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Sheraton Mall of the Emirates Hotel, Dubai features downhill skiing and places you within a 15-minute walk of Mall of the Emirates and Ski Dubai. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Besh Turkish Kitchen, one of 2 restaurants, serves Turkish cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a rooftop terrace and a poolside bar. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff. Public transportation is close by: Mall of the Emirates Station is only 5 minutes on foot.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

At a glance

DONE

Hotel size

    • 481 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Toys
  • Bed rails
  • Lifeguard on-site

What to do

  • Free beach shuttle
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (3289 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • 49-inch TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water
  • Children's dinnerware
  • Dining table
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Shine Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Besh Turkish Kitchen – This restaurant specialises in Turkish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Spartan Sports Bar – This sports bar specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Sanctuary Pool Bar – This poolside rooftop bar specialises in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.
OAnjo – Overlooking the pool, this restaurant specialises in Fusion cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired internet access is available in guestrooms for AED 50 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately AED 75 per person

Children & extra beds

  • Rollaway beds are available for AED 150.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Dubai Mall Emirates Hotel
Sheraton Emirates Hotel
Sheraton Dubai Mall Emirates
Sheraton Emirates
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel

Frequently asked questions

Does Sheraton Mall of the Emirates Hotel, Dubai offer free cancellation for a full refund?

Yes, Sheraton Mall of the Emirates Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Mall of the Emirates Hotel, Dubai?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Sheraton Mall of the Emirates Hotel, Dubai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Mall of the Emirates Hotel, Dubai?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Sheraton Mall of the Emirates Hotel, Dubai and nearby?

Have fun with on-site winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai also has 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Mall of the Emirates Hotel, Dubai?

Yes, there are 2 on-site restaurants, featuring al fresco dining, Turkish cuisine and pool views.

What's the area around Sheraton Mall of the Emirates Hotel, Dubai like?

Sheraton Mall of the Emirates Hotel, Dubai is in Al Barsha, a short 5-minute walk from Mall of the Emirates Station and 11 minutes' walk from Mall of the Emirates.

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Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Subway
Bed
Lobby
Food
Amenities

What guests liked

  • Breakfast was well worth the addition to the booking with great variety and high quality food. (10 reviews)
  • The property's restaurant and dining options were excellent, with a great range to choose from and very helpful and courteous staff. (5 reviews)
  • The pool area had plenty of sunbeds, towels, and lifeguards were very helpful. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing stay at this resort
Anna-Kay, 5-night trip

8/10 Good

Perfect location..hotel upto standard
ishak, 5-night trip

10/10 Excellent

Amazing staff services. All helpful especialy the cook Mr Maruti and waiter Mr Arafat. Location perfect.
ishak, 6-night trip

10/10 Excellent

Excellent all round
Raashid, 3-night trip

10/10 Excellent

This is a wonderful hotel and all of the staff in this complex are exceptional. This was our second stay at this hotel. The rooms were so clean with everything you look for in a good hotel. The breakfast dining room is excellent with a great range to choose from. The staff in the restaurant were so helpful and courteous. Location above the shopping centre is fantastic. Thanks for a great stay once again. Greg T
Greg, 3-night trip

10/10 Excellent

Amazing location and hotel
Haisam, 6-night trip

10/10 Excellent

Excellent...
Reda, 2-night trip

8/10 Good

Overall the hotel is very good. Very convenient location attached to the mall. Good food options. Besh the Turkish restaurant was good. Staff need to be better prepared and need to know that food has to be served in stages. The pools were very good. You just have to be prepared for the noise of the kids. You won’t be able to rest there. The staff. All in all they were great and friendly. Very warm. The set back is the reception. At times it gets too busy/crowded and the back office didn’t even take action. They wanted people to wait. Which is frustrating specially when checking out. And yes the front desk didn’t pick up when I called to pick my luggage up. Again, most of the staff are amazing.
Yaqoub, 4-night trip

10/10 Excellent

Very friendly staff and great hotel
Ibrahim, 2-night trip

10/10 Excellent

Good access to the shopping mall
Keiichiro, 4-night trip

10/10 Excellent

Easy parking if you have a vehicle, easy access to the Mall of the Emirates, friendly staff, clean and smell like you are home.
Ammar, 2-night trip

10/10 Excellent

Best Hotel ever, outstanding services and the best staff ever. Thanks for the Adminstration of the Sheraton!
Ammar, 1-night trip

10/10 Excellent

A lovely hotel, the recent renovations are really good. Rooms were a good size. Best of all walking out of the hotel into the mall.
Baljeet, 1-night trip

10/10 Excellent

Great place to stay
abdo, 3-night trip

10/10 Excellent

So nice to stay in this hotel.
Azita, 8-night trip

10/10 Excellent

Excellent Hotel with easy internal access to mall of the emirates .
EHAB, 5-night trip

8/10 Good

Great hotel in Al Barsha

Fully renovated, modern hotel and conveniently located in the Mall of Emirates. Buffet breakfast is extensive, and was beautifully setup. Staff are professional, helpful and friendly throughout the hotel.
Noor, 6-night trip

10/10 Excellent

The best option is to stay in Dubai and have everything you need around you, the staff are helpful and well trained. Thank you Sheraton management.
Ammar, 2-night trip

10/10 Excellent

Very convenient and easy access to Emirates Mall. The staff is very friendly, and the room service responds quickly!
Ammar, 1-night trip

8/10 Good

Great Hotel, Disappointing First Impression The hotel is beautiful and well-located, but my stay started off on the wrong foot. Check-in was slow and impersonal, and it took too long to remove alcohol from the room, which was concerning since I was with underage teens. The experience improved later, but the first impression left a mark. May work for business, but I wouldn’t choose it again for a family stay.
QUTAIBAH, 1-night trip

10/10 Excellent

It’s was nice overall
Kidist, 3-night trip

6/10 Okay

Very dusty. Couldn’t stop sneezing. Considering u had a small baby with me I’m very unhappy
Ezzah, 3-night trip

10/10 Excellent

Very good hotel at a great price.
Tony, 2-night trip

10/10 Excellent

Great hotel at a decent rate.

I always enjoy my stay here. Decent rate for the stay. Great breakfast also. Connected to MOE is the best part.
abdullah, 1-night trip

10/10 Excellent

Good
kil young, 3-night trip