Hotel Casa Corazón

3.0 star property
Hotel in Bacalar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Corazón

Lake
Exterior
Bed sheets
Interior detail
Exterior

Reviews

6.0 out of 10

Good

Popular amenities

  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Concierge services
  • Tour/ticket assistance
  • Kayaking
Feel at home
  • Children stay free
  • Garden
  • Terrace
  • Limited housekeeping
  • Free self-parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Air conditioning
  • 1.5 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Standard Special

Highlights

Day bed
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed

Classic Triple Room

Highlights

Air conditioning
  • 1.5 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Quadruple Room

Highlights

Air conditioning
  • 1.5 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
521 Avenida Costera, Magisterial, Mun, Othon P Blanco, Bacalar, QROO, 77930

What's nearby

  • Cenote Esmeralda - 6 min walk - 0.5 km
  • Cenote Cocalitos - 17 min walk - 1.5 km
  • Cenote Azul - 4 min drive - 1.9 km
  • Fort of San Felipe - 6 min drive - 4.0 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Albahaca - ‬19 min walk
  • ‪Ajal - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬5 min drive
  • ‪Mr. Taco - ‬5 min drive

About this property

Hotel Casa Corazón

Hotel Casa Corazón puts you a short five-minute drive from Lake Bacalar. Free self-parking is an added perk, and guests can keep active with on-site kayaking. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 9:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Kayaking
  • Ecotours nearby
  • Waterskiing nearby

Services

  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2004
  • Garden
  • Terrace
  • Mosquito nets

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

More

  • Limited housekeeping

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Casa Corazon Inn Bacalar
Casa Corazon Inn
Casa Corazon Bacalar
Casa Corazon
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar

Frequently asked questions

Does Hotel Casa Corazón offer free cancellation for a full refund?
Yes, Hotel Casa Corazón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Corazón?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Corazón?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Corazón?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Hotel Casa Corazón and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Hotel Casa Corazón also has a garden.
What's the area around Hotel Casa Corazón like?
Hotel Casa Corazón is a short 17-minute walk from Lake Bacalar and 6 minutes' walk from Cenote Esmeralda.

Hotel Casa Corazón Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Rafael, 2-night trip
Verified Hotels.com guest review

6/10 Good

Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
Victor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great access to lagoon.
David, 3-night romance trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.
Yesenia, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Kamala, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe
Maria, 1-night trip
Verified Expedia guest review

2/10 Poor

Gibrahan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Frank, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant stay reslly cordialand accommodating staff.
Ulises, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

El lugar del hotel está increíble, el personal poco servicial y las habitaciones dejaban mucho que desear.
Karina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the openness of the property and and the plants and trees that provided shade.
Mary, 5-night trip with friends
Verified Expedia guest review

6/10 Good

It's very basic, ok if you're bagpacking only
2-night family trip
Verified Expedia guest review

8/10 Very good

Place is OK . Good location and access to the shore using the rented kayaking was good . Just be sure to remember how to get back
1-night trip
Verified Expedia guest review

2/10 Poor

Dirty Room, bathroom door doesn’t closet and smell’s horrible.. property in really really rundown
Verónica, 1-night trip
Verified Expedia guest review

2/10 Poor

ada corazón, do not stay there!
Room was filthy in very bad shape. Mirror dirty, stinky loose and dirty, faucet was a rusted tube, no hot water, one night stand broke and one pulled out off the wall, cheap towels, the lagoon area was very dirty. Not a good place. We stayed at a lot wonderful hotel the next day, casa Maria, for less than casa corazón and the view was magnificent, room excellent w/tv.
1-night trip
Verified Hotels.com guest review

2/10 Poor

I was calling this place they never answer me I arrived there no body was there to open de door And at ending look for other hotel to stay I would like my money back even today I’m trying to calling this place to see can do something but they never answer until today they haven't answered me or give my money back
Lucy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice Place
I was good location. Service can be improved. Overall a Nice place to stay
JOEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Decent place. Nice view of the lagoon. Friendly staff and helpful with information. Not a five star but decent for the price
6-night trip
Verified Expedia guest review

2/10 Poor

The worst experience of my life and I actually started a process with Expedia Leto get my money back. It was a rat hole, dirty, no water for toilets or drink. The beds were on cement, no air conditioning, the worst service ever. Horrible experience
1-night family trip
Verified Expedia guest review

4/10 Fair

Good location, terrible hotel
The hotel has a great location, however it was really expensive for the conditions that it offers. The bed was really hard, the bathroom had a horrible smell, the shower terrible.
Christa, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

No water at faucet , no internet in rooms, the windows wouldn’t lock , dirty floors
2-night romance trip
Verified Expedia guest review

2/10 Poor

So bad we checked out after one night.
The setting of the hotel was beautiful, right on the edge of Lagunar Bacalar. Everything else about Casa Corazon was awful. The walls were so thin we could hear noises from the bathrooms on both sides of our room. The bed was uncomfortable, and the bed linens and towels were of poor quality. It turned out that the locals know how bad this place is and never recommend it to friends. We made a reservation based on a positive review in Lonely Planet--the last time I'll trust that guide book.
3-night romance trip
Verified Hotels.com guest review