The Windmill is a great choice for a stay in Hartlepool. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
Business centre
Meeting rooms
Services
Tour/ticket assistance
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Reception hall
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Policies
This property does not have lifts.
Also known as
Windmill Inn Hartlepool
Windmill Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool
Frequently asked questions
Does The Windmill offer free cancellation for a full refund?
Yes, The Windmill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windmill?
Sorry, pets aren't allowed.
Is parking offered on site at The Windmill?
Yes, there's free self parking.
What are the check-in and check-out times at The Windmill?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM.
What is there to do at The Windmill and nearby?
The Windmill has a garden.
Are there restaurants at or near The Windmill?
Yes, there's an on-site restaurant that offers Italian cuisine.
The Windmill Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
17 September 2024
Room very scruffy needs a good clean decorating smells damp
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Nice Italian restaurant and rooms are immaculate!
Jethro XC
Jethro XC, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
14 September 2024
Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.
Nigel
Nigel, 1-night business trip
Verified Expedia guest review
4/10 Fair
8 September 2024
The staff were lovely but the place is really run down, bathroomfull of mold and the shower curtains to small. Towels stank. Only 2 pillows for a double bed. Nobody there during the night. For 99 pound I'd thought it would be good. Wifi is rubbish, skid marks in the toilet, didn't even have a shower. Like I say staff were lovely. Restaurant must take enough to do the rooms up. Wouldn't come back! Would for food 👌
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
7 September 2024
I gave 2 stars for staff as I believe it was a staff member who came into our hotel room Friday night
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Valentine
Valentine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Gerald
Gerald, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Mrs I
Mrs I, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 August 2024
Resturant & food was very nice, room and hotel facilities poor.
Derek
Derek, 1-night business trip
Verified Expedia guest review
4/10 Fair
10 August 2024
When you check in let customer know where to find staff or have a bell .
Don’t advertise free WiFi as you don’t get it . (Room 9 )
Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around .
Mattress does not cover the frame and you keep basing your legs against the wood .
Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast
. Just say we don’t do breakfast now .
The only good part was the staff . Very frendly and helpful especially the lady checking us in
Michael
Michael, 1-night romance trip
Verified Expedia guest review
2/10 Poor
4 August 2024
Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor
ian
ian, 1-night trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Jonathon
Jonathon, 1-night trip
Verified Expedia guest review
4/10 Fair
28 July 2024
Won’t be staying again
Chris
Chris, 1-night trip
Verified Expedia guest review
2/10 Poor
28 July 2024
Very very dirty, not possible to stay at this property as it was so unclean pictures available on request
Peter
Peter, 1-night romance trip
Verified Expedia guest review
2/10 Poor
7 July 2024
There was no milk for the tea coffee had to ask 2 members of staff and there was no spoon either,there was a horrible smell of sewage from the bath room so had to keep the door closed all times, burn are on the bed size table carpet was disgust bed was not comfortable at all lumps and bumps horrible nights sleep only, good thing was the food and drinks from the restaurant side but soon as we didn’t want a Desert the staff didn’t come over at all to see if we wanted another drink
Katy
Katy, 1-night romance trip
Verified Expedia guest review
4/10 Fair
3 July 2024
The Windmill Hotel
No WiFi in the room despite being advertised. No kettle in the room. Bathroom light switch badly cracked. Room cold and damp. Staff did try and help with WiFi.