Big Backpackers Hostel puts you in a great location, within a short 10-minute walk of Capitol Theatre and World Square Shopping Centre. Also, Hyde Park and Sydney Town Hall are within a 15-minute walk. The property is only a short walk to public transportation: Capitol Square Light Rail Station is 4 minutes and Museum Station is 5 minutes.
Languages
English, German, Spanish
At a glance
Hotel size
37 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property only accepts guests between the ages of 18 and 40 in dormitory room types.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Gas grills
Shared microwave
Shared fridge
What to do
Table football
Bike tour information
Discount at nearby fitness centre
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2002
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Communal living room
Lockers available
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in public areas
Thin carpet in room
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 99099650914
Also known as
Big Hostel Surry Hills
Big Surry Hills
Big Hostel
Big Backpackers Hostel Surry Hills
Big Backpackers Hostel Hostel/Backpacker accommodation
Frequently asked questions
Does Big Backpackers Hostel offer free cancellation for a full refund?
Yes, Big Backpackers Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Big Backpackers Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at Big Backpackers Hostel?
Sorry, there's no on-site parking at Big Backpackers Hostel.
What are the check-in and check-out times at Big Backpackers Hostel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge.
Is there an on-site casino at Big Backpackers Hostel?
No, this hostel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Big Backpackers Hostel and nearby?
Recommended spots to visit include Hyde Park (6-min walk) and Royal Botanic Gardens (1.2 mi), along with Circular Quay (1.5 mi) and Sydney Opera House (1.8 mi).
What's the area around Big Backpackers Hostel like?
Big Backpackers Hostel is a short 4-minute walk from Capitol Square Light Rail Station and 4 minutes' walk from Capitol Theatre.
Big Backpackers Hostel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Allan
Allan, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
6 October 2024
Cockroaches
I always take negative reviews with a pinch of salt but definitely should’ve listened to the ones for this place. The first time I’ve ever checked out of a hostel early due to its condition. In dire need of refurbishment, beds are creaky, bathroom is dingy. Only one common room/kitchen which had a TV on all day so nowhere to get a bit of peace and quiet - I also had some remote work to do which was impossible here. Final straw was seeing a couple of cockroaches in the common room. I had a week booked but left after one night. Hotels.com tried to request a partial refund for the unused nights but the hostel manager refused it. Extremely unimpressed, wish I’d never booked it.
Verified traveller
7-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
HO WAI
HO WAI, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Perfect 👌
Ricardo
Ricardo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Orderly & quiet location, centrally located. Staff were great & helpful
Nathan P
Nathan P, 2-night trip
Verified Expedia guest review
4/10 Fair
29 July 2024
Charles
Charles, 12-night trip
Verified Expedia guest review
2/10 Poor
23 July 2024
I booked single room and was placed in a dorm room was disgusting everybody was loud and inconsiderate overall I stayed ten minutes returned my linen and key and left to find more suitable lodgings and the manager even said that technically I was too Old to be staying there but he would “allow “ it
James
James, 1-night business trip
Verified Wotif guest review
4/10 Fair
18 June 2024
Benjamin Bobby
Benjamin Bobby, 1-night trip
Verified Expedia guest review
8/10 Very good
8 June 2024
Lawrence
Lawrence, 1-night trip
Verified Wotif guest review
8/10 Very good
5 May 2024
Mark G
Mark G, 1-night trip
Verified Expedia guest review
8/10 Very good
30 April 2024
I can’t open the window, it is suffocating. And the ventilation isn’t that good. Use room spray for better smell in the room whenever the guests are entering. Thanks.
Mark G
Mark G, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 April 2024
Very comfortable. Age range higher than usual for backpackers, so not rowdy. Lots of books, board games, guitars(!) available for self entertainment. I am 81 year old female, and will certainly go back.
Margaret
Margaret, 1-night trip
Verified Expedia guest review
6/10 Good
14 April 2024
Matthew
Matthew, 1-night trip
Verified Wotif guest review
10/10 Exceptional
2 April 2024
Great backpackers in a great location. Everything in easy walking distance, or easy public transport options. We stayed in a double room, which was comfortable and clean. The common areas were also appreciated.
Jacinta
Verified Expedia guest review
8/10 Very good
17 March 2024
Clara
Clara, 6-night trip
Verified Hotels.com guest review
8/10 Very good
9 March 2024
Hyun
Hyun, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 February 2024
I stayed in the 2bed dorm which is good if you’d want some privacy but the bed was uncomfortable and you could hear everything in the room next door and corridor. Didn’t use the kitchen but it looked crowded and dirty.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
1 February 2024
Never again
Stayed here a few years ago and it was great but now I would avoid it. Cockroaches in the kitchen and rooms, dirty sheets, you can hear the people talking in the corridors and rooms next door clear as day. A male member off staff knocked on the door and entered without waiting for an answer while I was getting changed. No atmosphere at all. When I arrived the first day at 1:30pm I didn’t get a hello, just check in is at 2pm, not the friendliest welcome.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
24 December 2023
I know I checked in after hours but still there should be a live person onsite to attend to customers. I called the after hours number and nobody was available immediately. Luckily a kind guy reached out to one of of the employees who was actually off duty to help me. The gentleman who checked me in was not supposed to be on duty but was kind enough to attend to my needs.
The room I stayed in had plenty of items left behind by previous guests. It appears as if the rooms are not cleaned and maintained regularly. The bathrooms are okay.
The hostel was convenient and okay for the one night. The rooms need to be cleaned regularly.
Krystle
Krystle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2023
The staff were very friendly and helpful, and made sure that they were always available. Luggage storage is available at the front desk which was very useful, even after checkout. The shared kitchen is fully stocked and the common area is well maintained. Rooms are basic but practical, beds are a good size and linens are provided. Overall great place to stay for short or long periods
Aiden
Aiden, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2023
Good stay
Great stay although the bed frames could do with an upgrade!
Emily
Emily, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
2 September 2023
Receptionist can be
A male staff had great smiling friendly service but 2 female were not.
Lack of information were given for as a guest.
Kitchen close at 23:00. No hot water to make a drink.
Hope no one injure in slippery shower access.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2023
Janice
Janice, 2-night trip
Verified Lastminute guest review
8/10 Very good
27 June 2023
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2023
The renovated bathroom presented well for safety and cleanliness.