In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Connecting rooms available
Pool
Pet-friendly
Gym
Main amenities (12)
Daily housekeeping
Outdoor pool
Fitness centre
Seasonal outdoor pool
Bar/lounge
Business centre
2 meeting rooms
Terrace
24-hour front desk
Air conditioning
ATM/banking services
Vending machine
Feel at home (6)
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Television
Terrace
The current price is RM235
RM235
RM270 total
includes taxes & fees
31 Aug - 1 Sept
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
1 bedroom
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
8.88.8 out of 10
Excellent
46 reviews
(46 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
8.48.4 out of 10
Very good
27 reviews
(27 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette
Standard Room, 1 Queen Bed, Non Smoking, Kitchenette
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette
Standard Room, 1 King Bed, Non Smoking, Kitchenette
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
7.27.2 out of 10
Good
9 reviews
(9 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed - double
Private bathroom
1 bedroom
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
8.88.8 out of 10
Excellent
13 reviews
(13 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Shower/bath combination
Sleeps 2
1 King Bed
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Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive
Restaurants
McDonald's - 3 min drive
Sonic Drive-In - 3 min drive
Rosa's Café & Tortilla Factory - 3 min drive
Pizza Hut - 11 min walk
Smoothie King - 3 min walk
About this property
SureStay Plus Hotel by Best Western Lubbock Medical Center
SureStay Plus Hotel by Best Western Lubbock Medical Center puts you a short five-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
112 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Free local calls
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
MONETIZATION_ON
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 0.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 15 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from April to August
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Baymont Inn Lubbock Hotel
Baymont Inn Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel
HELP_OUTLINE
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-in start time: 4:00 PM; check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?
SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness centre.
Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?
SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.
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SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Bar
Children
Shower
Bathroom
Family friendly
Reviews
8/10 Good
11 Jul 2025
Loved the pool area
Ashley
Ashley, 3-night trip
10/10 Excellent
8 Jul 2025
Warm welcome, easy check in, clean rooms,& finally safe area
William
William, 1-night trip
10/10 Excellent
10 May 2025
This is where we ALWAYS stay when we go to Lubbock which is quite often the staff is so awesome and the stay is amazing
Sonya
Sonya, 1-night trip
10/10 Excellent
5 Apr 2025
Was a great and peaceful stay
Desiree
Desiree, 3-night trip
8/10 Good
3 May 2025
Nice place for the price
Johanna
Johanna, 1-night trip
10/10 Excellent
14 May 2025
This is our 2nd time at this hotel and will be our go to place when we are in Lubbock. Quiet, clean, breakfast is good and great customer service.
Mary
Mary, 3-night trip
8/10 Good
27 Jul 2025
The room was very clean, but some of the interior of the property needed a little bit of updating
John
John, 1-night trip
8/10 Good
13 Jun 2025
Nice staff
ANDREA
ANDREA, 2-night trip
4/10 Poor
2 Aug 2025
Older property showing its age. Corners in bathroom, shower area were dirty. Breakfast was sparse.
Jeff
Jeff, 1-night trip
10/10 Excellent
3 May 2025
Great overnight stay. Desk clerk was very friendly and efficient even with the slow computers she had to deal with.
Kathy
Kathy, 1-night trip
10/10 Excellent
23 Jun 2025
Nice
Jhonny
Jhonny, 2-night trip
10/10 Excellent
1 May 2025
The service and quick check in
Sergio
Sergio, 1-night trip
10/10 Excellent
16 May 2025
I got a lot of rest
William
William, 1-night trip
6/10 Okay
5 Aug 2025
The lady at the front desk acted like she hated her job, couldn't even smile, actually very unwelcoming.The pool was dirty. The carpet in the room fet nasty. The rooms looked like a cheap motel from thr 70's. The bed was sunk in the middle. The pillows omg were too little for that big bed and wete not comfortable at all, couldn't even sleep right all. The only thing i could give excellent rating at the place was the lounge (bar) very friendly excellent service.
humberto
humberto, 3-night trip
10/10 Excellent
10 Jun 2025
Everything
Tashawn B Bernard
Tashawn B Bernard, 2-night trip
4/10 Poor
10 May 2025
Wasn’t bad, wasn’t great
Hotel was very dated, but it wasn’t terrible. Wasn’t super clean, fixtures were dingy, the halls were missing trim. The price was good for a quick trip for one night.
Amanda
Amanda, 1-night trip
10/10 Excellent
26 Aug 2024
Great hotel and great pricing
Rosalva
Rosalva, 1-night trip
10/10 Excellent
15 Mar 2025
convenient
A budget friendly place close to the
Texas Tech campus. Nice breakfast.
TERESA
TERESA, 1-night trip
8/10 Good
5 Apr 2025
Polite, clean.
James
James, 1-night trip
10/10 Excellent
9 Jul 2024
I always enjoy my stay here
Christine
Christine, 1-night trip
10/10 Excellent
8 Mar 2025
Good hotel with easy access to the University. Lots of restaurants in the area. Very happy with my stay. The breakfast could be longer on the weekends though. That's my only complaint.
Kelli
Kelli, 1-night trip
10/10 Excellent
12 Apr 2025
It was all good
Sonya
Sonya, 1-night trip
8/10 Good
22 May 2025
There was pubic hairs on the toilet and the bed was uncomfortable.
other than that it was ok,
MARSHA
MARSHA, 1-night trip
6/10 Okay
12 May 2025
This is my third stay here and the first two were 4 star, but on this stay the water was never hot, but only lukewarm and the mattress should be replaced.
Rondell
Rondell, 1-night trip
4/10 Poor
17 May 2025
The rooms had mold and mildew buildup and one of the the other rooms tub wouldn’t drained. The staff was quick about fixing it which was a plus, and they were kind.