Hotel Puertas De Cartagena

3.0 star property
City centre hotel within walking distance of Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puertas De Cartagena

Reception
Interior entrance
Minibar, in-room safe, soundproofing, iron/ironing board
Hallway
Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Room service
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 4 min walk
  • Clock Tower - 6 min walk
  • Bolivar Square - 7 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
  • Area shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Los Tacos del Gordo - ‬2 min walk
  • ‪Uma - ‬2 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬1 min walk
  • ‪Restaurante Mistura - ‬1 min walk

About this property

Hotel Puertas De Cartagena

Hotel Puertas De Cartagena puts you within a 10-minute drive of Clock Tower and Bocagrande Beach. Free perks include WiFi and cooked-to-order breakfast daily between 7 AM and 10 AM.

Languages

Catalan, English, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Cruise terminal shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2006
  • Garden

Accessibility

  • No lift (single-level property)

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 80000 per stay
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hotel Puertas Cartagena
Hotel Puertas
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Puertas De Cartagena offer free cancellation for a full refund?
Yes, Hotel Puertas De Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Puertas De Cartagena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Puertas De Cartagena?
Sorry, there's no on-site parking at Hotel Puertas De Cartagena.
What are the check-in and check-out times at Hotel Puertas De Cartagena?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Puertas De Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
What is there to do at Hotel Puertas De Cartagena and nearby?
Hotel Puertas De Cartagena has a garden.
What's the area around Hotel Puertas De Cartagena like?
Hotel Puertas De Cartagena is in Cartagena Walled City, a short 6-minute walk from Clock Tower and 3 minutes' walk from Plaza de San Diego.

Hotel Puertas De Cartagena Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Katherine s, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location right in the middle of town. Staff was very helpful and supportive
Eric, 5-night trip
Verified Expedia guest review

4/10 Fair

Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stephen, 4-night family trip
Verified Expedia guest review

8/10 Very good

Central Historic Cartagena
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
shelley, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very celan, confortable bed, Great location, the breakfast was good
4-night trip
Verified Expedia guest review

8/10 Very good

grecia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
3-night trip
Verified Expedia guest review

8/10 Very good

Everything was fine. Nice staff good location..........
2-night family trip
Verified Expedia guest review

8/10 Very good

This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
5-night trip
Verified Orbitz guest review

10/10 Exceptional

Quaint
Excellent customer service for late night check in.
Rosa, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Dean, 4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Convenient location a plus but more minuses
This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place down town
Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
1-night trip
Verified Expedia guest review

6/10 Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

The shower is with mod
Luz, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great Location to Walk the Old City
My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Pedro, 3-night trip
Verified Expedia guest review

6/10 Good

The hotel was comfortable. They were very nice to let me check-in before the usual check-in time. The staff were friendly and accommodating. I just feel that it was a little too pricey for what I got.
2-night trip
Verified Expedia guest review

6/10 Good

Great location, basic clean rooms,
Simple, basic guesthouse in a great location in the walled city. Friendly staff speaks no English. Room was clean but uncomfortable. WiFi worked great. Shower not so good. Room very small - not even a chair to sit in. Staff was very helpful when I lost key to the safe. Hotel is OK for the price.
Verified Hotels.com guest review

10/10 Exceptional

Character hotel in old Cartagena
We had 4 days here and really enjoyed it. The only difficulty was the lack of English but, after all, this is a Spanish-speaking country. Sign language and Google go a long way!
Verified Orbitz guest review

2/10 Poor

Messed up the reservation
We were supposed to stay at this hotel in Centro. However they messed up the reservation and did not have our 2 rooms available. So they pawned us off to a sister hotel. A sister hotel on the outskrits of Getsamani. A sister hotel with a room right on the street. A sister hotel with a 24 hour marching band. I felt like I was a character in the movie Hostel. We also lost 2 hours of our final day in CTG due to the fiasco.
Verified Expedia guest review

8/10 Very good

a nice, clean customer friendly hotel located near shops, supermarket, restaurants and money exchange posibilities.
Verified Expedia guest review

10/10 Exceptional

Nice Hotel in colonial Cartagena
The hotel itself was beautiful,I really got the old Cartagena feel.The food was delicious.The only thing I would complain about is that some of the staff was a bit rude except the boy who took our bags to our rooms he was excellent.
Verified Expedia guest review

8/10 Very good

Excellent location! Staff was friendly and helpful!
Verified Expedia guest review