2/10 Poor
19 January 2025
Do NOT stay here!
Worst nights stay as far as we can remember. This hotel is dreadful, do not stay here.
The staff were rude on arrival, contesting the check-in time after we'd had a long journey and the booking clearly stated 2pm. The following morning cleaning staff were screaming down the corridor at each other pre-9am.
The room was disgusting, my university house was cleaner. I wonder when this room was genuinely last cleaned, the floor was dirty, dusty and sticky. The bathroom was full of mould. The bath was filthy and the bathroom floor was wet from a leak from the toilet.
The outdoor temperature was 4Celsius for our stay and the hotel had no heating at all. It was awful, we asked for an extra blanket which we had to then pay an extra 100TWD cleaning fee for, which seems particularly unreasonable if they are not going to put the heating on. We had to fill 4 plastic water bottles with boiling water to try and get warm.
To top it off, we got a wake-up call that we did not ask for at 4.50am.
Verified traveller
1-night trip
Verified Hotels.com guest review
