Carrera 2, 12-48, Bogotá, Distrito Capital, 111711
What's nearby
Externado University of Colombia - 3 min walk
Botero Museum - 5 min walk
Plaza de Bolívar - 9 min walk
Gold Museum - 10 min walk
Monserrate - 3 min drive
Getting around
El Dorado Intl. Airport (BOG) - 30 min drive
Estación Usaquén Station - 31 min drive
Estación La Caro Station - 33 min drive
La Sabana de Bogotá Station - 26 min walk
Airport pick-up service
Restaurants
Prudencia - 1 min walk
San Felipe Candelaria - 1 min walk
El Gato Gris - 1 min walk
Varietale Cafes Y Tes - 2 min walk
Cafe Del Mercado - 1 min walk
About this property
Masaya Bogotá
When you stay at Masaya Bogotá, you'll be just a 5-minute drive from Plaza de Bolívar and Monserrate. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hostel is also within a short drive of Corferias Bogota and U.S. Embassy Bogotá.
Languages
English, French, Spanish
At a glance
Hotel size
16 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets allowed (1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport pickup from 6:00 AM to 11:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Free daily reception
Shared microwave
Shared refrigerator
Water dispenser
What to do
Ecotours
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1800
Terrace
Library
Television in common areas
Communal living room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reception hall
Colonial architecture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in public areas
Room amenities
Be entertained
42-inch TV
Digital TV channels
Streaming services
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Towels
Stay connected
Free WiFi
Food and drink
Shared kitchen access
Cookware, dishes, and utensils
More
Daily housekeeping
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Masaya - Onsite restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 50000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 60000 per pet (may vary based on length of stay)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Does Masaya Bogotá offer free cancellation for a full refund?
Yes, Masaya Bogotá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Masaya Bogotá?
Yes, pets are welcome, with a limit of 1 total. There's a charge of COP 60000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Masaya Bogotá?
Sorry, there's no onsite parking at Masaya Bogotá.
Is airport shuttle service offered by Masaya Bogotá?
Yes, a shuttle from the airport to the hotel is available from 6:00 AM to 11:00 PM on request. The charge is COP 50000 per vehicle.
What are the check-in and check-out times at Masaya Bogotá?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Masaya Bogotá and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes ecotours.
Are there restaurants at or near Masaya Bogotá?
Yes, there's an onsite restaurant, Masaya.
What's the area around Masaya Bogotá like?
Masaya Bogotá is in La Candelaria, a short 9-minute walk from Plaza de Bolívar and 5 minutes' walk from Botero Museum.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 2, 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2022
Excellent place. Staff were great and very helpful, especially Enrique.
James
James, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2022
I can't say enough god things about Mayasa!! They were in a remodeling/expansion phase when we visited, so they were still ironing out a few things. The hostel is really charming with open courtyard areas. The rooms are basic, but nice. A full breakfast with fresh juice, fruit and eggs is included every day. The hostel is in an awesome neighborhood with lots of restaurants, bars and squares, etc. The staff, particularly Juan, were soo nice and helpful!
Mayasa would be a great place to meet other travelers. I highly recommend this hostel!
One recommendation for the staff would be to add some hooks to the hotel rooms for hanging coats, etc.
Margaret
Margaret, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jun 30, 2019
Nice but private rooms are noisy
After a wonderful stay at Masaya Quito, we were expecting the same here. The room was nice but not as lovely as the Quito Masaya, but the big problem was the level of noise. The hostel’s only two double rooms with private bathroom are right by the bar and hostel staff allowed noise into the early hours. The place was nice and clean, breakfast lovely and mostly helpful service, but in my view due to the noise it’s not ideal for couples staying in the private rooms - better for those who are looking for the true hostel experience.
Joanna
Joanna, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 21, 2019
Good value for money
Very well located!!
However there are construction going on at the site.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Apr 20, 2019
The Masaya Hostel is located on a beautiful street in the Candelaria neighborhood. It is very secure and the rooms feel very luxurious for a hostel. Our private room had an enormous bed and the linens were good quality. The breakfast was very varied with lots of fresh fruit and pancakes with homemade jam. The shared bathrooms were always clean and tidy. There was some work going on in the hostel and there was some noise as all rooms lead onto an interior patio, but this wasn't a major issue. Highly recommended.
Joshua
Joshua, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2019
Masaya on Christmas was great!
The staff were great, there's a cool bar everyone can hang out at and the food is very good. Also location is great, and vibe is really good. I'd stay here again.
Jen
Jen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2018
Great stay
The staff were very welcoming and helpful, the hostel had a really nice atmosphere and the breakfast was amazing. In a pretty good area in Bogotá and everything seemed clean. We had a great stay :)
Christina
Christina, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
May 13, 2018
Nice hostel overall but some major issues.
This place is quite nice for a hostel, but unfortunately there were a couple of issues which ruined my stay.
Front desk speak English and are very friendly and helpful. Rooms are quite nice but very cold, and my bathroom had a strong mould smell and I got sick as I am very allergic to mould.
As the room was so cold I would get changed under the bed covers. Unfortunately I left my only warm pair of pants (trousers, not British pants) in the bed when I checked out. I returned the next day but they were nowhere to be found. It seems someone decided they wanted to keep them and didn't bother to put them in lost property. This is very disappointing and the main reason I would not recommend this hostel.
Holly
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2018
Excellent
Staff is amazing and very helpful. Especially Mario, Milton & Martha. Good restaurants near by. Oxo close by to get money from ATM no charge to bank account.
Denise
Denise, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2017
Great Hostel
Helpful staff & very friendly. Comfortable bed. Hot water and good breakfast
Denise
Denise, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 3, 2017
Good location
No designated smoking area TV not working very helpful staff
Excellent breakfast will return again
James
James, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 6, 2017
Very nice hostel in the historic center
The place is very pleasant, rooms are nice, common bathrooms are cleaned, and the common area is very pretty; the bar/ restaurant is very pleasant and the breakfast is generous and very good.
Audrey
Verified Expedia guest review
2/10 Poor
Jan 4, 2016
Smelly Room, Rude Front Desk Staff, Uncomfortable Flea Ridden Bed and Poorly Ventilated Room.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Dec 6, 2015
Great location - fun, relaxed hostel
We booked quite late so had a triple room for the two of us. Only disappointment was not having a private bathroom, otherwise, the hostel was really well laid out, great staff, quiet, laid back atmosphere. Location was really good - 2 min walk into the main old town.
Emma
Verified Expedia guest review
8/10 Very Good
Oct 30, 2015
Masaya Hostel is a winner
Masaya is a clean, friendly hostel. The hostel experience is about inexpensive, community-oriented experiences, and Masaya was just that. We easily made friends with other travelers as well as the staff. And the outings offered at the hostel were perfectly inline with their focus on local, sustainable exploration.
James
Verified Hotels.com guest review
6/10 Good
Sep 25, 2015
Good hostel badly located room
Good location for a lot of the sites however our room was located right next to reception & the common area/bar so was difficult to sleep with the noise. Actual room was fine & bathroom was really nice, spacious and a great hot shower
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2015
Masaya was great
I really enjoyed this hostel. It was cozy and clean and felt like a bit of the city tucked secretly away from the rest. Leo at breakfast time was always a happy face that started the day off well.
Joseph
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2015
Urban Oasis in La Candeleria
I have stayed at many hostels and I will say that Masaya was easily one of my top picks.
This place is large with multiple common areas. The rooms were nearly spotless and the location was as good as it gets. You are close to everything La Candeleria has to offer and more! The hostel has your usual amenities with computers, kitchen, VERY clean bathrooms, computers, good internet, and more. They have a wonderful and tasty breakfast and cooking classes that were well thought out and very inviting.
A big bonus about Masaya that I quite enjoyed was that demographics of people staying there. It was not your typical young 20's crowd but an eclectic mix of young and old from all over the world. This was incredible. A good vibe, great environment that was not without its party moments but still allowed for a pleasant night’s sleep when ready to turn in.
My favorite part of this Hostel was one of the employees Brigitte. She was an absolute incredible host and a huge asset to the Hostel. She greeted as if we were family or close friends with a big happy smile, joined us for games of pool and gave excellent recommendation of things to do in the area. Masaya is lucky to have such an excellent employee. I believe a promotion and raise is definitely in order. To the bosses and owners of Masaya...keep this employee and don't let her go because she made our stay in Bogota memorable and our stay at your hostel unforgettable! Thanks Brigitte and thanks Masaya.
Darren
Verified Hotels.com guest review
10/10 Exceptional
Mar 9, 2015
we enjoyed our stay
Excellent location within old town. Staff very helpful.Overall a very good experience.
Enjoyed breakfast.
Jimmy
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2015
Beautiful, great location, shared bathrooms
This is a beautiful place with three interior patios and a fun vibe. It's located in the picturesque and historic Candelabria district that's an easy walk to the gold museum, Montserrate, and Bolivar Plaza. It's very clean, has a friendly staff, and has gorgeous woodwork.
When I booked I didn't realize that our room didn't have a private bathroom so be aware about that.
Also our room had a low beam in it running across the ceiling which may have been a potential headache in the middle of the night.
Matt
Verified Expedia guest review
6/10 Good
Aug 31, 2014
Great central location in a candelaria
We stayed 2 nights and overall enjoyed our stay because it was in a great location in walking distance to all the main sights and many restaurants in la candelaria. However, the shower in our private room number 1 was cold and there was no warm or hot water in the bathroom. On our second day, although we had our own private bathroom, we both opted to shower in the dorm shower which had warmer shower water temperature. We found 2 spiders crawling along the walls in our room. The pluses: The breakfast included was very good with fresh fruit and juice, cereal, eggs, toast. The girl working at the desk was very helpful as she was able to give us lots of information on map, ciclovia, flea market etc.
Verified traveler
Verified Expedia guest review
6/10 Good
Jul 31, 2014
Backpacker Hostel in Bogota
Pleasant stay (Friendly and Helpful Staff/Good Breakfast) except NO HOT WATER.
Ken
Verified Hotels.com guest review
6/10 Good
Jun 21, 2014
Pat
Verified Hotels.com guest review
8/10 Very Good
Feb 23, 2014
Great spot!
Really great hostel, so clean and great showers and amenities. Recommend!