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Helan Family & Garden

3.0 star property
Edwardian hotel with bar/lounge, near Krupowki Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helan Family & Garden

Aerial view
Aerial view
BBQ/picnic Area
Massages
Games room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
  • Ski facilities
    Ski facilities
Main amenities
  • Daily housekeeping
  • Free children's club
  • Ski storage
  • Sauna
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is RM255
RM280 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 14 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Economy Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Living area

Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Premium Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Sauna
Rezydencja Sienkiewiczówka
Free breakfast
Airport transfer
Free parking
Free WiFi
9.0 out of 10, Wonderful, (61)
The price is RM254
RM279 total
includes taxes & fees
1 Dec - 2 Dec
Rezydencja Sienkiewiczówka
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About the area

Map
Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500

What's nearby

  • Pardalowka Ski Lift - 9 min walk - 0.8 km
  • Nosal Ski Center - 3 min drive - 2.1 km
  • Zakopane Aqua Park - 5 min drive - 2.7 km
  • Krupowki Street - 5 min drive - 3.4 km
  • Gubałówka - 18 min drive - 9.4 km

Getting around

  • Poprad (TAT-Poprad - Tatry) - 71 min drive
  • Kraków (KRK-John Paul II - Balice) - 94 min drive
  • Zakopane Station - 8 min drive
  • Nowy Targ Station - 26 min drive
  • Tatranska Lomnica Station - 56 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Karczma Burniawa - ‬19 min walk
  • ‪Kraina Smaku - ‬20 min walk
  • ‪Zajazd Furmański - ‬8 min walk
  • ‪Czikago - ‬6 min drive
  • ‪Przy Kominq - ‬4 min drive

About this property

Helan Family & Garden

Featuring a free kids' club, Helan Family & Garden puts you within a 10-minute drive of Krupowki Street. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this Edwardian hotel include a bar/lounge, a sauna and a steam room.

Languages

English, Polish, Russian

At a glance

Hotel size

  • 41 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed available
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 2.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 400 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for PLN 20.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Helan Zakopane Hotel
Helan Hotel
Helan Family Garden Hotel Zakopane
Helan Family Garden Hotel
Helan Family Garden Zakopane
Helan Family Garden
Helan Family & Garden Hotel
Helan Family & Garden Zakopane
Helan Family & Garden Hotel Zakopane

Frequently asked questions

Does Helan Family & Garden offer free cancellation for a full refund?
Yes, Helan Family & Garden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Helan Family & Garden?
Yes, there's a children's pool.
Are pets allowed at Helan Family & Garden?
Sorry, pets aren't allowed.
Is parking offered on site at Helan Family & Garden?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Helan Family & Garden?
Yes, an airport shuttle is available. The charge is PLN 400 per vehicle one way.
What are the check-in and check-out times at Helan Family & Garden?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Helan Family & Garden and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes cave exploring. Enjoy amenities such as a sauna, a steam room and an arcade. Helan Family & Garden also has a picnic area and a garden.
Does Helan Family & Garden have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Helan Family & Garden like?
Helan Family & Garden is a short 9-minute walk from Pardalowka Ski Lift and 15 minutes' walk from Koziniec Ski Lifts.

Helan Family & Garden Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Bad smell
The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.
OFER, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All was great. Would be good if the sauna is open in the morning as well.
Michal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect, good wellness, super breakfast.
Rudolf, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good
kestutis, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick winter trip
Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Poor effort from the Hotel staff, real let down.
Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky
Vicky, 7-night trip
Verified Expedia guest review

8/10 Very good

Cozy Hotel with high standards
Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money
Peter, 4-night romance trip
Verified Ebookers guest review

8/10 Very good

Too Far Out of Town
Although the hotel itself was pleasant enough and very picturesque, its location left a lot to be desired. Firstly, it is at the end of a dirt road with no lighting and a lot of potholes. This made coming to the hotel in the dark a hazard for both cars and pedestrians. In the immediate area of the Willa Helan there are few facilities; even the restaurant the hotel staff recommended was never open during our 6 day stay. This meant a 3km walk to get to Zakopane was our best option, as the local bus service was next to non-existent. As a base for winter sports I’m sure Willa Helan, and Zakopane itself, is a fine place, otherwise my wife and I found it disappointing.
Andy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Good stay in quiet part of zakopane
Nice hotel in a quiet area of Zakopane. Happy with my stay. It was about a 10 minute drive to the main part of town. + Comfortable bed + Clean + Good breakfast + Lots of parking + Great english at reception - No kettle in room to make tea
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
I had a nice stay here. I stayed in a single room for 2 nights. + The bed was comfortable and pillow ok. The room was spacious and tastefully decorated. Bathroom was good with plenty of hot water and water pressure. Plenty of car parks Breakfast was a nice spread. Mix of hot and cold. Staff at reception were friendly and spoke great English. - I would have liked a kettle in the room to make tea.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incretable Value
This hotel is first class facility with great views and location. The price you pay including very good breakfast is dirt cheap. Facility is very clean inside and out. Strongly recomanded!
Jerry, 1-night trip
Verified Expedia guest review

8/10 Very good

A beautifully quiet location to relax
A lovely hotel with a great breakfast spread and the softest of towels! Don't be put off by the location from the town centre as the mini-bus service around Zakopane is really cheap & frequent. A great base to enjoy some summer adventures. I believe all the rooms have balconies so you can enjoy the views on both sides of the hotel
Amy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel
Lovely hotel, not very convenient location without a car
Verified Hotels.com guest review

8/10 Very good

clean hotel
Good place for family break
Verified Hotels.com guest review

6/10 Good

Far from the down-town, no good surroundings of a scene, a loud noise from out side. I don't recommend this hotel in summer time.
Verified Expedia guest review

10/10 Exceptional

An impressive building!
Great value! Unlimited breakfast!
Verified Hotels.com guest review

10/10 Exceptional

Splendid villa on the edge of town
Well I didn't see the beautiful mountains, but that's down to low cloud and not the hotel's fault. A little tricky to find, but worth the effort as it's a recently opened and pretty lavish place. Great tavern serving traditional cuisine and good beer 5 mins walk
Verified Hotels.com guest review

10/10 Exceptional

Great place, good Location and nice personnel.
Standard room has small beds. Excellent breakfast.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in Zakopane
It's a nice hotel in Zakopane with very friendly staff. The room was very tidy and had all you needed including a balcony with a pretty nice view! At this price (which also included breakfast) it was an amazing bargain! Also if you're staying there make sure you sign up to one of their dinners! The food was delicious!
Verified Expedia guest review

4/10 Fair

Very cheap place.
Surprisily no hair dryer in the room, beds were uncomfortable. Breakfast was nothing special, coffee, juices were horrible. Service staff was ok, had to wait for them at the lobby for quite long.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review