New Braunfels Town Center at Creekside - 5 min drive
Comal River - 5 min drive
Schlitterbahn New Braunfels Waterpark - 6 min drive
Gruene Hall - 6 min drive
Getting around
San Antonio International Airport (SAT) - 31 min drive
San Marcos Station - 18 min drive
Restaurants
McDonald's - 7 min walk
Golden Corral - 14 min walk
Sonic Drive-In - 18 min walk
Taco Bell - 12 min walk
Taco Palenque - 12 min walk
About this property
Candlewood Suites New Braunfels, an IHG Hotel
When you stay at Candlewood Suites New Braunfels, an IHG Hotel, you'll be within a 15-minute drive of San Marcos Premium Outlets. Guests can visit the fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
83 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Travelling with children
Local/corner shop
Working away
24-hour business centre
Meeting room
Computer station
Conference space (400 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
DVD player
39-inch LED TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
Ice maker
Paper towels
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per week (maximum USD 150.00 per stay)
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites New Braunfels
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels, an IHG Hotel Hotel
Candlewood Suites New Braunfels, an IHG Hotel New Braunfels
Frequently asked questions
Does Candlewood Suites New Braunfels, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites New Braunfels, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites New Braunfels, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites New Braunfels, an IHG Hotel and nearby?
Candlewood Suites New Braunfels, an IHG Hotel has a fitness centre and a picnic area, as well as a garden.
Does Candlewood Suites New Braunfels, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.
What's the area around Candlewood Suites New Braunfels, an IHG Hotel like?
Candlewood Suites New Braunfels, an IHG Hotel is a short 17-minute walk from New Braunfels MarketPlace and 19 minutes' walk from Guadalupe River.
Candlewood Suites New Braunfels, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
14 December 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Ginny
Ginny, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Bummer
Limited staff due to holiday season. No problem, but the people at the front desk either dudnt know anything and coildnt help because they were temp workers or they acted put out if you let them know they were out of coffee.
There isnt any ice available on site, but your refridgerator makes ice if it works. Our's did not.
We reserved a king bed room for our daughter and fiance. They were given a single queen.
Wont be back
Mary
Mary, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Garrison
Garrison, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 November 2024
The stay was ok but cleanliness of the room was not all that good
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Janet
Janet, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 November 2024
Ashley
Ashley, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Really liked the amenities and the cleanliness
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Clean, Friendly Staff
The front desk staff was wonderful! Our room wasn’t ready when we checked in, it was being cleaned still but the wait wasn’t long at all. While we waited, my daughter wanted to grab a snack from the little pantry area and the wonderful gentleman at the front gave them to her free of charge for the wait! The room was the suite with kitchenette and two beds and it was huge. Very clean. The gentleman at the desk the next morning also let us have our snacks free of charge, and when we came back down to check out, check out was as easy as can be. Already told my dad who often visits from out of town that this would be a great choice for him.
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Donald
Donald, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
19 October 2024
Not comfortable
Worst pillows, bed, and bedding ever!!!
Jimmy
Jimmy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Pennissi
Pennissi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Bernardino
Bernardino, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Good stay.
Just a one night stay on our way further south. Front desk was friendly and efficient.
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
JOHN
JOHN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2024
Staff unfriendly, no breakfast, needs updating. probably will not stay here again, not worth price I paid.
Virginia
Virginia, 1-night family trip
Verified Expedia guest review
6/10 Good
9 September 2024
We know staff can be tired but the good attitude is an essential key for a business.
Ingrid
Ingrid, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Hilda
Hilda, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
Hotel is under construction. Room was nice, big, quit and comfy. Did have an electrical shortage and bathroom and outlets stopped working but was given another room immediately. Overall good stay!
Amy
Amy, 2-night family trip
Verified Expedia guest review
8/10 Very good
25 August 2024
Sinda
Sinda, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 August 2024
Smile at least
Randy at the front desk has no personality and is RUDE!!!!