Enjoy your visit to Melbourne with a stay at Quality Hotel Point Cook. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and Cinnamon Bay serves dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves.
Languages
English
At a glance
Hotel size
38 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2.24 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The general deposit is refunded at check-out if paid in cash, and within 7 days if paid by credit card. Refunds are subject to room inspection.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
An indoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Pillow-top mattress
What to enjoy
Patio
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Kitchenette
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Dining
Cinnamon Bay – This fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Fees & policies
Refundable deposits
Deposit: AUD 300.01 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 0 to 30 for adults and AUD 0 to 30 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.24 per cent
Children & extra beds
Rollaway beds are available for AUD 35.0 per stay
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
D'Olive Quality Suites Hotel Point Cook
D'Olive Quality Suites Hotel
D'Olive Quality Suites Point Cook
D'Olive Quality Suites
Quality Suites d'Olive Hotel Point Cook
Quality Suites d'Olive Hotel
Quality Suites d'Olive Point Cook
Quality Suites Point Cook Seasons 5 Hotel
Quality Suites Seasons 5 Hotel
Quality Suites Seasons 5
Quality Suites d'Olive
Quality Hotel Point Cook Hotel
Quality Hotel Point Cook Point Cook
Quality Suites Point Cook Seasons 5
Quality Hotel Point Cook Hotel Point Cook
Frequently asked questions
Does Quality Hotel Point Cook offer free cancellation for a full refund?
Yes, Quality Hotel Point Cook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Hotel Point Cook?
Yes, there's an indoor pool.
Are pets allowed at Quality Hotel Point Cook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Hotel Point Cook?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Hotel Point Cook?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Quality Hotel Point Cook and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quality Hotel Point Cook also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Quality Hotel Point Cook?
Yes, Cinnamon Bay offers al fresco dining.
Does Quality Hotel Point Cook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
Does Quality Hotel Point Cook have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Quality Hotel Point Cook like?
Quality Hotel Point Cook is in Point Cook, a short 3-minute walk from Point Cook Coastal Park.
Quality Hotel Point Cook Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
had a wonderful stay here. Would recommend the place to anyon-family, couple, etc..
Cristina
Cristina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
I liked the cleanliness of the room and that the photos were accurate
Zanelle
Zanelle, 5-night romance trip
Verified Wotif guest review
4/10 Fair
8 June 2024
No one at reception on check in, had to call multiple times to have someone attend the desk. Room was average, bathroom not very well cleaned. The bed was fairly comfortable, the only redeeming feature.
$300 bond is ridiculous, and 5-7 business days to return is a complete scam, this day and age it should be instantly processed. Most hotels no longer do this and is an archaic practice.
Best to avoid.
Davina
Davina, 1-night trip
Verified Expedia guest review
4/10 Fair
15 May 2024
When i ask for coffe they said to wait
Why you paid extra money for spa and swimming pool
All hotel we go is all include
Pepe
Pepe, 1-night trip
Verified Wotif guest review
10/10 Exceptional
8 May 2024
Felt like a resort
Hidetoshi
Hidetoshi, 1-night business trip
Verified Expedia guest review
8/10 Very good
8 April 2024
Lovley spacious property with plenty of space in each room, clean and comfortable with the exception of a few things, a little outdated with no modern facilities in the sense of charging points, the shower had black Mould in it, the ironing board could not be used due to poor cover and the towels had holes in them.
David
David, 3-night family trip
Verified Expedia guest review
4/10 Fair
25 March 2024
Ian
Ian, 1-night trip
Verified Expedia guest review
6/10 Good
21 March 2024
Average at best
An average room, especially for the price!
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
7 March 2024
There was a really annoying squeaking outside of our room that got worse with the wind. We didn’t have linen provided for the sofa bed. The toilet had an odour. Rooms looked nice and lots of room and bed was comfortable.
Dani
Dani, 2-night trip
Verified Wotif guest review
2/10 Poor
6 March 2024
Moussa
Moussa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 March 2024
Lovely place to stay
Timothy
Timothy, 3-night business trip
Verified Wotif guest review
8/10 Very good
25 February 2024
The place needed work around units so much dust on outside
Greg
Greg, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
18 February 2024
A very spacious comfortable room. One of the biggest bathrooms we’ve had! Very quiet and peaceful
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
27 January 2024
Ahmad
Ahmad, 1-night trip
Verified Wotif guest review
4/10 Fair
14 January 2024
Mim
Mim, 1-night trip
Verified Wotif guest review
6/10 Good
28 December 2023
Expensive for a very average room. On arrival I had to pay another 300 for security deposit which I did not receive back for a week. Staff were rude and I had to ask for a receipt 4 times. The place was dirty with dead flys on the furniture and a motorbike was riding in the paddock next door for hours into the evening.
Russell
Russell, 1-night business trip
Verified Wotif guest review
8/10 Very good
1 December 2023
Not bad but depending on the room there seems to be a Motocross track right next to the room ..literally ! . Noisy in daylight hours
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 October 2023
Great location. The room and the property was lovely. Would stay there again
Phoebe
Phoebe, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
Elvis
Elvis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 September 2023
towells need replacing other than that we had a lovely stay very well equipped and modern
mary
mary, 1-night romance trip
Verified Wotif guest review
2/10 Poor
18 May 2023
Terrible experience. Rubbish from previous guests still in the room. Facilities were unusable . Customer servive not good.