2/10 Lemah
21 Mac 2025
Terrible service and conditions
Terrible experience.
I bought drinks and chicken for my following day as on the road. Found out fridge wasn’t working so food had to be thrown out.
Told the manager next morning to get a reply. “It’s only a cooler not a fridge” I said it doesn’t work at all and he rudely said ok. Will look at it.
Got back later that day to find fridge hasn’t even been looked at . Went back down and he rudely said will send maintenance up. He came and said. Not working and full hotel so can’t do anything.
Next day reminded them. Then got back ( now later day three) said to the guy again nothing’s been done. He then rudely said will swap one from another room and he knocked once and dragged one from room next door now doesn’t have a working fridge. And on top of that a fowl smell coming up from drains on bathroom
Steven
Steven, perjalanan perniagaan 4 malam
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