Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.
Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive
Restaurants
McDonald's - 6 min drive
Blind Elk Tap Room - 3 min drive
Banner Elk Cafe - 3 min drive
Beech Mountain Brewing Company - 15 min drive
5506' Skybar - 18 min drive
About this property
The Lodge at Banner Elk
The Lodge at Banner Elk features downhill skiing and puts you within a 10-minute drive of Sugar Mountain Resort. Guests can visit the fitness centre for a workout, and there's more money for fun in the snow with free perks such as self-parking and full breakfast daily between 7:00 AM and 10:00 AM. A seasonal outdoor pool and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
100 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (2 total, up to 36 kg per pet)
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
Room service
Travelling with children
Babysitting (surcharge)
What to do
Horse riding/hire
Golfing nearby
Mountain biking nearby
Rafting nearby
Working away
Business centre
4 meeting rooms
Conference space (3600 square feet)
Services
24-hour front desk
Concierge services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
Golf driving range on-site
Seasonal outdoor pool
Arcade/games room
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)
Renovations and closures
The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May 29 to September 05
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
Also known as
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge
Best Western Mountain Banner Elk
Best Western Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Banner Elk Best Western
Best Western Banner Elk
Banner Elk Best Western
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Frequently asked questions
Is there a pool at The Lodge at Banner Elk?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).
Are pets allowed at The Lodge at Banner Elk?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at The Lodge at Banner Elk?
Yes, there's free self parking.
What are the check-in and check-out times at The Lodge at Banner Elk?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Lodge at Banner Elk and nearby?
Have fun with on-site winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. The Lodge at Banner Elk also has an arcade and a garden.
What's the area around The Lodge at Banner Elk like?
The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travellers say that the hotel is in a great location.
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The Lodge at Banner Elk Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Building
Food
What guests liked
Breakfast was a highlight with excellent options, variety, and friendly service. (45 reviews)
Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
Convenient parking and quiet setting were notable features of this property. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
18 Jul 2025
Beautiful place to stay.
Crystal A
Crystal A, 1-night trip
8/10 Good
22 Jul 2025
Staff are very accommodating and nice.
Mary Luzbella
Mary Luzbella, 1-night trip
10/10 Excellent
5 Aug 2025
Recommended. Stayed 1 night, breakfast was good.
Froilan
Froilan, 1-night trip
10/10 Excellent
21 Jul 2025
Nice spot for an overnight. Clean room easy check in
William
William, 1-night trip
10/10 Excellent
19 Jun 2025
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Rose
Rose, 1-night trip
6/10 Okay
2 Jul 2025
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Sheila
Sheila, 2-night trip
10/10 Excellent
14 Apr 2025
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina
Tina, 1-night trip
10/10 Excellent
23 May 2025
The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Karen
Karen, 2-night trip
8/10 Good
12 Jun 2025
As advertised. Nice mountain resort. May need
jason
jason, 2-night trip
10/10 Excellent
21 Jul 2025
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Ken
Ken, 1-night trip
8/10 Good
18 Feb 2025
Nice place to stay, close to Sugar Mountain Ski resort.
Anirban
Anirban, 2-night trip
10/10 Excellent
11 Mar 2025
Great place
It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather
Heather, 1-night trip
4/10 Poor
28 Jul 2025
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Robert
Robert, 2-night trip
10/10 Excellent
21 Feb 2025
Good stay
Van
Van, 2-night trip
10/10 Excellent
14 Apr 2025
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily
Emily, 2-night trip
10/10 Excellent
31 Jan 2025
employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby
Gabby, 1-night trip
10/10 Excellent
16 Aug 2024
Great stay
Rebecca
Rebecca, 1-night trip
10/10 Excellent
13 Mar 2025
Great people
Todd
Todd, 2-night trip
8/10 Good
28 Feb 2025
A place to sleep…
The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark
Mark, 2-night trip
4/10 Poor
18 Feb 2025
Skiing is close
Kyle
Kyle, 3-night trip
10/10 Excellent
10 Jan 2025
Great hotel, close to Sugar Mountain
Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
Verified traveller
1-night trip
8/10 Good
26 Dec 2024
Excellent hot breakfast. Very friendly and courteous staff.
Chih
Chih, 1-night trip
10/10 Excellent
30 Mar 2025
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Toni
Toni, 1-night trip
10/10 Excellent
6 Feb 2025
Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!