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The Lodge at Banner Elk

2.5 star property
Ski hotel with spa, near Sugar Mountain Resort

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Photo gallery for The Lodge at Banner Elk

Meeting facility
Seasonal outdoor pool
Restaurant
View from property
1 bedroom, pillow-top beds, in-room safe, laptop workspace
Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room

For families (6)

  • Babysitting services
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
The current price is RM763
RM860 total
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Pillow-top bed
Jetted bath
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Graystone Lodge, Ascend Hotel Collection

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.4 out of 10, Exceptional, 1,025 reviews
The price is RM450
RM507 total
includes taxes & fees
24 Aug - 25 Aug
Graystone Lodge, Ascend Hotel Collection
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About the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.6 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬15 min drive
  • ‪5506' Skybar - ‬18 min drive

About this property

The Lodge at Banner Elk

The Lodge at Banner Elk features downhill skiing and puts you within a 10-minute drive of Sugar Mountain Resort. Guests can visit the fitness centre for a workout, and there's more money for fun in the snow with free perks such as self-parking and full breakfast daily between 7:00 AM and 10:00 AM. A seasonal outdoor pool and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Horse riding/hire
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Golf driving range on-site
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible pool
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Downhill skiing
  • Snow tubing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge
Best Western Mountain Banner Elk
Best Western Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Banner Elk Best Western
Best Western Banner Elk
Banner Elk Best Western
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk

Frequently asked questions

Is there a pool at The Lodge at Banner Elk?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Are pets allowed at The Lodge at Banner Elk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. A pet fee will be charged. Service animals are exempt from fees.

Is parking offered on site at The Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at The Lodge at Banner Elk?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Lodge at Banner Elk and nearby?

Have fun with on-site winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. The Lodge at Banner Elk also has an arcade and a garden.

What's the area around The Lodge at Banner Elk like?

The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travellers say that the hotel is in a great location.

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The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Building
Food

What guests liked

  • Breakfast was a highlight with excellent options, variety, and friendly service. (45 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful place to stay.
Crystal A, 1-night trip

8/10 Good

Staff are very accommodating and nice.
Mary Luzbella, 1-night trip

10/10 Excellent

Recommended. Stayed 1 night, breakfast was good.
Froilan, 1-night trip

10/10 Excellent

Nice spot for an overnight. Clean room easy check in
William, 1-night trip

10/10 Excellent

Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Rose, 1-night trip

6/10 Okay

All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Sheila, 2-night trip

10/10 Excellent

My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina, 1-night trip

10/10 Excellent

The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Karen, 2-night trip

8/10 Good

As advertised. Nice mountain resort. May need
jason, 2-night trip

10/10 Excellent

This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Ken, 1-night trip

8/10 Good

Nice place to stay, close to Sugar Mountain Ski resort.
Anirban, 2-night trip

10/10 Excellent

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather, 1-night trip

4/10 Poor

Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Robert, 2-night trip

10/10 Excellent

Good stay
Van, 2-night trip

10/10 Excellent

Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily, 2-night trip

10/10 Excellent

employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby, 1-night trip

10/10 Excellent

Great stay
Rebecca, 1-night trip

10/10 Excellent

Great people
Todd, 2-night trip

8/10 Good

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark, 2-night trip

4/10 Poor

Skiing is close
Kyle, 3-night trip

10/10 Excellent

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night trip

8/10 Good

Excellent hot breakfast. Very friendly and courteous staff.
Chih, 1-night trip

10/10 Excellent

Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Toni, 1-night trip

10/10 Excellent

Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Jon, 1-night trip

10/10 Excellent

Clean
Steve, 2-night trip