100C/4 Tran Hung Dao St., Ward 7, Duong Dong Town, Phu Quoc, Kien Giang, 920000
What's nearby
Long Beach Center - 2 min drive - 1.8 km
Phu Quoc Night Market - 3 min drive - 2.2 km
Dinh Cau - 3 min drive - 2.5 km
Suoi Tranh & Suoi Da Ban - 4 min drive - 2.9 km
Phu Quoc Beach - 7 min drive - 2.6 km
Getting around
Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive
Airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Sunlight Restaurant - 2 min walk
Sunset Beach Bar & Restaurant - 1 min walk
Bo To Quan - 8 min walk
Pho Hong Anh - 4 min walk
The Cheeky Traveller - 19 min walk
About this property
Tropicana Resort
Tropicana Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be a five-minute drive from Phu Quoc Night Market. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. Offering ocean views, Tropical serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a snack bar/deli.
Languages
Chinese (Mandarin), English, Italian, Russian, Vietnamese
At a glance
Hotel size
53 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free supervised childcare
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
Ferry terminal shuttle*
Off-site
Shopping centre shuttle*
Theme park shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Free supervised childcare/activities
What to do
On a private beach
Pool table
Kayaking nearby
Scuba-diving nearby
Working away
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach umbrellas
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Low-height worktop and sink
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Fridge (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Tropical – Overlooking the ocean, this restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 150000 for adults and VND 100000 for children
Airport shuttle service is offered for an extra charge of VND 300000 per room (one-way)
Ferry terminal shuttle service is offered for an extra charge
Shopping centre shuttle and theme park shuttle services are offered for an extra charge
Children & extra beds
Cots/infant beds are available for VND 300000.0 per night
Rollaway beds are available for VND 600000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc
Frequently asked questions
Does Tropicana Resort offer free cancellation for a full refund?
Yes, Tropicana Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tropicana Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Tropicana Resort?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Tropicana Resort?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is VND 300000 per room one-way.
What are the check-in and check-out times at Tropicana Resort?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 12:30 PM. Express check-in is available.
Is there an on-site casino at Tropicana Resort?
No, this hotel doesn't have a casino, but Corona Casino (26-min drive) is nearby.
What is there to do at Tropicana Resort and nearby?
Have fun with nearby activities such as kayaking, scuba-diving and waterskiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a fitness centre. Tropicana Resort also has a picnic area and a garden.
Are there restaurants at or near Tropicana Resort?
Yes, Tropical offers Asian cuisine and ocean views.
Does Tropicana Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Tropicana Resort like?
Tropicana Resort is located a short 17-minute walk from Coi Nguon Museum.
Tropicana Resort Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
1 April 2024
Air conditioning is token change other room and the bathroom i don’t like
BINH
BINH, 3-night trip
Verified Expedia guest review
2/10 Poor
21 February 2021
I was first time in 10/2016. It was excellent.
Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners.
I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!!
The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced.
During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined.
The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it.
The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty.
My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again.
The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Andjelka
Andjelka, 3-night trip
Verified Hotels.com guest review
2/10 Poor
19 February 2020
👎
Don’t be fooled by the pics, won’t go into any detail as they left a birthday cake in my room on my birthday. But I wouldn’t stay here again..sorry
Christopher
Christopher, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
13 January 2020
The property was prime location but accommodation was out dated. For the bathroom you only get bath towels and they were had and scratchy.
Tune
Tune, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 November 2019
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures.
Really nice staff and great room sizes
Beach was lovely but too many sun beds crowded into small spaces.
Easy walk into town.
anthony
anthony, 9-night trip
Verified Hotels.com guest review
8/10 Very good
6 November 2019
pros
- good location, not so far from shops
- good view from the room (ocean view), near to the beach
- good varieties for breakfast
- excellent wifi connection
cons
- in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?)
- room got bug, me and my child got bitten twice in 2 days
- fan in the room has a 'strange' sound
- staff not really friendly
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
3 November 2019
A value-for-money stay in Duong Dong with beachfront. The staff is very helpful too!
W
W, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2019
We like everything there, all good, The pool is nice. Nice beach. Good bed, Services are friendly
Christina
Christina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2019
Nearby nigh market and a lot restaurant around . You can take a walk to night market
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 October 2019
We really loved the property we had a beach bungalow right on the beach was beautiful. short distance from town. no need to get any closer to the town not much there only night markets and you only need to go there once. heaps of food places around the hotel with great street food and small restaurants. Staff were lovely and helpful. Only complaint was we bought a tour at hotel which they offer. Says you get a private car to for the tour. on Day small taxi picked us up . no room for 5 hours of drive tour and driver did not speak any English which I can understand but a little conversation can help or make the interesting. other taxi drivers we went with spoke English he only said pepper farm honey farm pearl place. We always get caught out with tours in Vietnam .though I had this one in the bag. next time.
Verified traveller
8-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2019
Right on the beach. Very helpful staff with good English.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2019
Good breakfast. Everything in the room working. Lovely greenery around.
Amazing room on the beachfront, massage ladies on the beach out the front of hotel were terrific, pool was quite big and plenty of lounges.
David
David, 4-night romance trip
Verified Expedia guest review
8/10 Very good
6 May 2019
The staff was very polite and friendly
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 April 2019
The hotel is very clean and the staff is very friendly. The only unfortunate thing is the construction site directly west of the resort that can be very annoying during the morning hours - especially when you are trying to sleep in after a long night.
TM
TM, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
15 April 2019
Southeast Asia Travel
We had a great time at the Tropicana. The beach was nice. The pool was clean and well kept in a lush garden setting. Breakfast was great with a good selection of Asian and European items. Please try the pho in the morning, changing flavours every day . If I have to criticize the place it would be for the weak air conditioning in the room. The weather was extremely hot and the air conditioning just could not keep up. WiFi was ok. Overall a great experience would recommend the place. There slogan on the T-shirt says “as we care” maybe not the best translation.
Kurt
Kurt, 5-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
13 March 2019
Perfect resort!
This was my second stay at Tropicana, and what can I say, another amazing experience. The customer service is second to none, even after check out. Like an idiot I left my passport in my room and didn’t realise until I was at the airport, after a quick phone call they searched the room, found my passport and the manager of the resort personally delivered it to me at the airport in time for me to make my flight. Thank you so much. I’m looking forward to staying again.
Steven
Steven, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
25 December 2018
People make you feel welcome. Location is good and the beach is perfect for a family fun.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
22 December 2018
Great location on the beach near city center
Great stay. Nice rooms. Great location on the beach near city center, in walkingdistance to restaurants, bars and supermarkets.
Charlotte
Charlotte, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
5 December 2018
nice little hotel with a great pool and good stretch of beach. The rooms were lovely (I think I just had a standard double - which was very nice). There is building work going on next door - but you don't really see it and there wasn't much noise and so don't let that put you off. I got a great price for my room and so was completely happy
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
23 August 2018
Good spot
Nice location and pool
adam
adam, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2018
Friendliness of staff, very helpful. The workers constantly cleaning the property. The pool was big and deep, the water temperature was nice, not too hot. Unfortunately due to the weather conditions I did not get a chance to go in the ocean. Too dangerous with the waves.
Many restaurants nearby. The hotel also has one with good food options.
Louis
Louis, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2018
Great Choice
We loved this resort. Our room was clean and comfortable. The pool was great and the staff was very friendly.