Graha Ayu Hotel

3.0 star property
Mataram hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graha Ayu Hotel

Outdoor pool
Front of property
Lobby sitting area
Terrace/patio
Desk, rollaway beds

Reviews

5.0 out of 10

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Rollaway/extra beds available (free)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Cable TV service
  • Free self-parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

Highlights

Air conditioning
LED TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Shower/bath combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 45 sq m
  • Sleeps 4
  • 2 King Beds
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About the area

Map
Jl. Ismail Marzuki No.5, Mataram, Lombok

What's nearby

  • Mataram Mall - 5 min walk
  • Pura Meru - 2 min drive
  • Mayura Park - 2 min drive
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Citi Crab - ‬11 min walk
  • ‪Idoop Hotel - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bubur Bandung Sari Rasa - ‬9 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬5 min walk

About this property

Graha Ayu Hotel

Enjoy your visit to Mataram with a stay at Graha Ayu Hotel. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; check-in end time: 1 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Transfers

    • Airport shuttle (available on request)*

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (return)

Policies

This property accepts credit cards.

Also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Frequently asked questions

Does Graha Ayu Hotel offer free cancellation for a full refund?
Yes, Graha Ayu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Graha Ayu Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Graha Ayu Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Graha Ayu Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Graha Ayu Hotel?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle return.
What are the check-in and check-out times at Graha Ayu Hotel?
Check-in start time: 1 PM; check-in end time: 1 AM. Check-out time is noon.
What is there to do at Graha Ayu Hotel and nearby?
Graha Ayu Hotel has an outdoor pool and a garden.
Are there restaurants at or near Graha Ayu Hotel?
Yes, there's an on-site restaurant.
What's the area around Graha Ayu Hotel like?
Graha Ayu Hotel is in the heart of Mataram, a short 5-minute walk from Mataram Mall.

Graha Ayu Hotel Reviews

Reviews

5.0

4.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Poor

dont do it
1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.
Verified HotelClub guest review

6/10 Good

Ikke det bedste, ikke det værste
Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.
Verified Hotels.com guest review

10/10 Exceptional

싸지만 친절한과 편안함
대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.
Verified Expedia guest review

2/10 Poor

Awful
Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.
Verified Hotels.com guest review