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Hotel Fenix Beach Cartagena

4.5 star property
Beachfront hotel in Cartagena with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Beach Cartagena

Property entrance
Aerial view
Business centre
Living area
On the beach, white sand, beach cabanas, sun-loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Pool bar

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The price is RM928
RM940 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Superior Bungalow

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Bungalow, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually furnished

Family Bungalow, 2 Bedrooms

Highlights

Garden
Terrace
Separate dining area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Casa Deluxe - Casa Playa

Premium bedding, minibar, in-room safe, individually furnished

Casa Deluxe - Casa Playa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
3 bedrooms
Blackout curtains
Premium bedding
3 bathrooms
Private bathroom
  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Single Bunk Bed

View all photos for Standard Bungalow

Premium bedding, minibar, in-room safe, individually furnished

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Villa

Premium bedding, minibar, in-room safe, individually furnished

Luxury Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Villa

Premium bedding, minibar, in-room safe, individually furnished

Family Villa

Highlights

Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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The price is RM615
RM615 total
includes taxes & fees
22 Jan - 23 January 2025
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About the area

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.1 km
  • San Fernando Fort - 11 min drive - 5.3 km
  • Marbella Beach - 32 min drive - 10.3 km
  • Bocagrande Beach - 36 min drive - 11.0 km
  • El Laguito Beach - 38 min drive - 13.0 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 29 min drive
  • Area shuttle (surcharge)

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Fenix Beach Cartagena

At Hotel Fenix Beach Cartagena, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll have access to on-site kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a rooftop terrace, a beach bar and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages.

Dining

On-site venue – This beachfront bar specialises in local cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Administrative fee: COP 6000 per person, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 90000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Playa Vista Tierra Bomba Island
Hotel Playa Vista
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?
Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Fenix Beach Cartagena?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Fenix Beach Cartagena?
Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Fenix Beach Cartagena?
Sorry, there's no on-site parking at Hotel Fenix Beach Cartagena.
What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Fenix Beach Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.
What is there to do at Hotel Fenix Beach Cartagena and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Fenix Beach Cartagena also has beach cabanas and spa services, as well as a garden.
Are there restaurants at or near Hotel Fenix Beach Cartagena?
Yes, there's an on-site restaurant that offers beachfront dining, local cuisine and ocean views.
What's the area around Hotel Fenix Beach Cartagena like?
Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

Hotel Fenix Beach Cartagena Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Family reunion
The best place to disconnect and relax
4-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

La suite de Fenix es muy linda y el lugar muy chevere, pero lo que más nos gustó fue el staff, todos muy amables, y complacientes, en especial Fabio. Nos vamos muy felices con la estadía. Algo buenísimo es la comida, todo era rico, importante cuando estás en un isla
Estefania, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Badre, 1-night trip
Verified Expedia guest review

8/10 Very good

If you are flying before 6a you need to look for your own trasportation from out of the island
johanny, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Badreddine, 7-night trip
Verified Expedia guest review

2/10 Poor

only good points were the good was excellent and one concierge stood out, Fabio. From my arrival at the boat launch to my departure my entire experience was bad. Fenix boat crew leaving to the resort flat out told me i needed to tip him for the rwo carry on bags. every single server had his hand out for everything. paid for a specual girlfriend dinner with a cake,candles and evetything. none of that happened. service at the dinner was lousy, we had to keep getting up to find our server. the entire resort was dirty and in need of maintenance. paint peeling everywhere. we had a special suite reserved, we did not get what was in the pictures. room smelled of mold and no hot water. paint peeling on walls along with mold in the room. beach was dirty with trash and the water was trashy with gasoline from the harbor. over all, lousy 3 day trip. for what they charge for everything one would think it would be nicer and like the pictures.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great! The staff were outstanding. Abrahim, Luis the bartendar, my dudes Vidal and Oscar, larso, yoder, roder, i could go on i recommend this place 1 million times will be back again next year
Jackie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clynton, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent rustic hotel at the beach! The food is delicious!
JULIANA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Kirsten, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sin duda alguna el hotel es maravilloso !! El menú es fenomenal a mi me encantó todo la playa es linda y los masajes son excelentes, me encantó bailar y hacer actividades con las guest no puedo dejar de mencionar que la habitación muy limpia y confortable la piscina espectacular El personal muy amable
Carolina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me encantó todo ! Es un lujo estar allí Las actividades que hacen todo los días Además la habitación impecable, recepción muy amable y guest marravillosa
Lorena, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The property location is nice because it felt like you’re on your own private island. However, the boat schedule from the hotel Island to Cartagena was inconsistent for example we were told a boat was leaving in the morning at 8am and then found out that it was going at 9am! I and others planned trips that were leaving from Cartagena at 8:45! In addition, one day the water went out for about 5min as I was taking a shower and when it came back on green stuff started coming out of the shower head onto my body! I had to let the water run for about 10min before it cleared up! Otherwise we had nice room and time.
Dewayne, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Customer service is subpart at most. Our bungalow didn't have water service on multiple occasions without notice. Getting a hot plate was a challenge, the restaurant staff is polite but very poor at execution. This is my second time staying. First stayed was not memorable but not as bad as this one. Would not recommend
Tatiana, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Clean safe los niños aprovecharon la piscina y la playa El desayuno con Quálitad y quantidad
Mélanie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Manuel Germán, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Claudia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lina Maria, 3-night trip
Verified Expedia guest review

8/10 Very good

Its a unique hotel with a lot of charm. They take way to long to bring your food. Cats are sleeping on top of the tables where you eat. Very clean.
charles e schlossler, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Joao H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very friendly. Yeison our butker waz amazing he helped in every possible way, answered our calls everytime. I will definetly refer him to friends and families that visit Fenix. Kevin was great to. He introduced me to Renacer, great refreshing drink. There was a lady also, cant remember her name. She told us how they take care and rescue tje dogs on the property. Great example of kindness and thank you for taking care of those angels.
Erick, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sebastian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, the property was fantastic. There was a couple peacocks that were stunning but a little obnoxious every 10 minutes (But that’s not on them). Everybody was so nice the rooms and the whole island was so clean.
Ricardo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Favio was great, helped me calm down afterva rocky start. Not happy with the start of our stay, but in the end. Everything was taken care of
Erick, 1-night romance trip
Verified Expedia guest review